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Isleta Resort & Casino

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Isleta Resort & Casino
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566 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Reviewed yesterday NEW

If you are like us and looking for free places to spend a few nights in your self-contained RV, you will like this place! The lot is set aside for RVs and truckers, so expect some trucks to run at night and come and go 24/7. BUT, it's free! They allow you to stay multiple nights. The resort is close...

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Helpful?
Thank Sue A
Tinley Park, Illinois
Reviewed yesterday NEW

very nice hotel, great location, easy to get to downtown ABQ and airport. food very good and reasonably priced. great casino, except for the smoking. very friendly staff. nice pool, both indoor and out.

Review collected in partnership with this hotel
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Thank pbrfan2017
Albuquerque, United States
Reviewed 2 days ago NEW

This room was so luxurious - the bathroom was crazy-huge with a jetted tub and separate shower - and dual-sink vanity! Room was clean and spacious with lots of surface area to set trinkets, jewelry, cowboy hats, etc. Staff was super-nice.

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Thank Linda D
New Berlin, United States
Reviewed 4 days ago NEW

The age of toddlers should be restricted from using the hot tub makes it dirty and very unrelaxing for a couple to rest and relax after a long drive. Was looking forward to it and was disheartened to see unsupervised toddlers swimming in it.

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1Thank Nancy N
Reviewed 1 week ago via mobile

We love Isleta Resort and Casino....everything is right there...concerts, fun, great food and drinks, rooms are clean and spectacular, great room security, and a very friendly staff...can't say enough good things!!!!

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Helpful?
Thank 239path
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Thank you for your recent visit and follow-up review! We're thrilled to hear you have enjoyed your experience and we look forward to seeing you again soon!

Albuquerque, New Mexico
Reviewed 1 week ago

All the staff was very helpful and professional. The room was spacious and clean. When we had a problem with the TV, they sent someone immediately. Husband used the Spa. It too was very clean. The deep tissue and foot massages he had were wonderful! Michael Bosen did a super job. The free valet parking was great. We will return!

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Helpful?
Thank catandfrog31
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Dear catandfrog31, Thank you for your recent stay at Isleta Resort & Casino. We're thrilled to hear you were greeted with such exceptional guest service, and we thank you for your compliments of our spa, valet, and rooms. We look forward to seeing you again!

Tucson
Reviewed 1 week ago

I reserved and paid extra for a balcony king room. Instead, I was placed in a standard king room. It may sound silly, but I was really looking forward to the balcony and desert views. I complained both at check-in and check-out, but the staff said they couldn't either put me in the right room or charge me the correct...

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Thank Patrick D
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Hello Patrick, Thank you for taking the time to share your experience with us. It is feedback such as yours that helps us maintain our high standards of service and hospitality. We regret to hear we fell short of our standards and hope to get more information from you in order to correct this. Please email hotelmanagement@isleta.com with your full...

Amarillo, Texas
Reviewed 1 week ago

We stayed here for our 3 year anniversary. It was very peaceful and the staff was great! The beds were wonderful and the room was very nice! The bath tubs were big enough for two. It was a beautiful resort with everything you need right there. Very friendly, complimentary valet parking. The food was great! They have a indoor/outdoor heated...

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Thank Kelli U
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Dear Kelli U, Thank you for joining us to celebrate your anniversary. We hope it was magical! We're thrilled to hear you enjoyed the room, tub, valet, dining, and more. Thank you for your review, and please know we look forward to seeing you on your next visit!

Rison, Arkansas
Reviewed 1 week ago via mobile

We go to the Isleta Resort and Casino Several times a year. I'm a Disabled Veteran with Major Arthritis Problems... I scheduled a Session with the Spa for an Hour Deep Tissue Massage... The Staff are Great!!!... Friendly, Accommodating, Knowledgeable and Professional... The Facilities are Immaculately Clean and Inviting... Michael Did my First Session and Got the Knots and Kinks...

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Helpful?
Thank luvhavn2muchfun
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Dear luvhavn2muchfun, To begin, we would like to thank you for your service to our country. Additionally, thank you for your wonderful review of The Spa! We've passed along your compliments to our Team, and we're thrilled to hear you receive such great results when you visit. We look forward to welcoming you in the near future!

Reviewed 2 weeks ago via mobile

Great environment! Very nice staff and amenities! Food for our conference was amazing! We were treated well while here and had plenty of things to fill our free time! Clean and comfortable! Thankful for the conference rate!!

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Helpful?
Thank Allison M
Kayla S, Public Relations Manager at Isleta Resort & Casino, responded to this review

Thank you for your 5 Star review, Allison. We appreciate your attendance during the Crisis Care Continuum conference, and we're thrilled to hear it was such a wonderful experience. Thank you for your compliments of our facility. We hope to see you again in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Isleta Resort & Casino. More than a world-class travel destination, Isleta Resort & Casino is a lush oasis, high in the desert, above the crowd and beyond compare. Steeped with native tradition and elegance, we invite you to feel the rhythm, absorb the energy and discover the essence of what a good time really is. Spread Your Wings. Rise above the rest. ... more   less 

Additional Information about Isleta Resort & Casino

Address: 11000 Broadway Blvd SE, Albuquerque, NM 87105 (Formerly Hard Rock Hotel & Casino Albuquerque)
Region: United States > New Mexico > Albuquerque
Price Range: €109 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isleta Resort & Casino 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity and Priceline so you can book your Isleta Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel And Casino Albuquerque
Isleta Hotel Albuquerque
Hotel Style:
#1 Casino Hotel in Albuquerque
#3 Luxury Hotel in Albuquerque
#4 Spa Hotel in Albuquerque
#52 Business Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Isleta Resort & Casino staff and other travellers.
17 questions
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4 months ago
Hattiesburg, Mississippi
Hattiesburg, Mississippi
Brentwood, Tennessee
4 months ago
tucson

See all questions (17)

Questions? Get answers from Isleta Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room security was excellent - never been somewhere where you need a room key to get to the elevator to work. It took a few tries in the elevator to figure it out (even though there is a sign that says exactly what to do!)”
 of 5 bubbles X8305DTlindad, 21 Mar 2017 | Read review
“Loved the room very clean”
 of 5 bubbles 936nancyn, 19 Mar 2017 | Read review
“Don't pay to reserve the higher end rooms! You might not get one and loose your money! ”
 of 5 bubbles PatrickD846, 14 Mar 2017 | Read review
“We upgraded to a balcony room the was located on the west side so we were able to watch the sunset. Very romantic.”
 of 5 bubbles 987kelliu, 14 Mar 2017 | Read review
“Maintain your AC units properly!!”
 of 5 bubbles b_williams_82, 20 Feb 2017 | Read review
5 of 5