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Hilton Garden Inn Albuquerque Uptown

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Hilton Garden Inn Albuquerque Uptown
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593 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque Uptown
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Showing 586: English reviews
New Mexico
Reviewed 19 May 2016

The facilities here are not what you might expect from a really upscale hotel. The dining area and bar is very basic, as is the menu. There is a small outdoor patio, which is generally utilized by smokers. The room had one chair and a desk with a desk chair. All the lamps were fitted with low-level compact fluorescent lights,...

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Helpful?
Thank Purmamarca
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Purmamarca, Thank you so much for taking the time to leave some feedback about your stay. The Hilton Garden Inn brand is tailored to frequent business travelers rather than a full-service upscale experience, though we do everything we can to offer the best to our guests. Our head chef does like to have a lot of standard fare on the...

El Paso, Texas
Reviewed 18 May 2016

Love this place. Easy access to I-40,shopping and restaurants. My 2 girls love the pool and waterslide. Breakfast buffet is one of the best I've had. Made to order omelets and burritos are delicious. Very quiet property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 959santiagob
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you so much for your wonderful review! We are so lucky to be so centrally-located here in Albuquerque's Uptown Shopping District, where our guests are steps away from great shops and fantastic restaurants. I, too, love the breakfast served in our restaurant by our friendly waitstaff. Our two-story water slide is also very popular, and now that we are...

Greensburg, Indiana, United States
Reviewed 17 May 2016

I/we were welcomed promptly at front desk, and registration was efficient and friendly. I Arrived arouind 9:45 p.m. By time we reached the bar/dining area at 10:05 p.m. they were closing down which caused us to leave building for a snack.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J Gregory R
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you very much for taking the time to share your feedback with everyone. It is wonderful to hear that our friendly staff did everything they could to make your arrival process warm and efficient, as first impressions are everything! Though our bar & restaurant were closing down when you came in, I do hope that you got the chance...

Lancaster, Pennsylvania
Reviewed 17 May 2016

Location was great. Clean hotel. The staff was friendly and helpful. The only problem was in conjunction with being a diamond member. It didn't affect my stay. I didn't eat any meals or hVe time to use the pool or workout room. The food and wine at free get together could be a little better. I would stay at this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R3783LYelizabetha
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

We would like to thank you for taking the time to share your experience. I am so happy to hear that you enjoyed your stay with us, despite the issues you encountered with your HHonors account. I'm also glad you had the chance to experience our Guest Appreciation Reception, which I host every Wednesday from 5:30-7:30. The selection of food...

Angel Fire, United States
Reviewed 12 May 2016

I had a reservation with a very late check-in and arrived well after midnight; grateful accepted. The next day the hosekeeper knocked on my door soon after 9AM and I found out check out wasn't till noon. I packed and headed for the front desk to let them know that this wasn't my favorite way to have a pre-registered late...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Randi B
San Antonio, United States
Reviewed 10 May 2016

I highly recommend this hotel for either business or pleasure. The facilities are excellent and well maintained. In addition, the staff is very helpful and courteous. You will enjoy your stay - top to bottom.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Edward W
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

Thank you very much for taking the time to share your feedback! Everyone on staff at the hotel works tirelessly to make sure every guest feels right at home and leaves happy, and I am so glad to hear that you enjoyed your stay so thoroughly! We appreciate your kind words of praise, and we look forward to welcoming you...

Artesia, United States
Reviewed 3 May 2016

Room experience was terrible, worst I have stayed at in years. I am sorry for the way this coming out but I feel you should here these things. Towels where so hard from washing them repeatedly that they hurt my daughters skin to dry off after showering. TV was broken, when I reported it to the front desk, there response...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Clarence S
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues encountered and will work with our team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.

Arvada, Colorado
Reviewed 1 May 2016

I stay at this hotel when I travel to New Mexico. It is close to shopping, centrally located, and is a good value. I like Hilton Garden inn because they have a reasonable dinner options on site and the rooms are always clean and comfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 347shellyw
Miami, United States
Reviewed 1 May 2016

Incredibly kind staff and excellent food. Dinner menu was great and hotel employees were the kind you wish you had at your company. I would stay again and would recommend this hotel certainly for anyone else.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Edwar C
Denver, Colorado
Reviewed 1 May 2016

Great location for my business meetings. Good options for breakfast and dinner, very clean and comfortable (and well-appointed) rooms, and a nicely equipped if rather small fitness room. Overall a great place to stay. Try to make it to Wed night guest appreciation 5:30-7:30p---free excellent quality wine/beer and snackies!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank valeriew858
Michael O, Guest Relations Manager at Hilton Garden Inn Albuquerque Uptown, responded to this review

I would like to thank you for taking a moment to share your experience with everyone! I see that you definitely enjoyed your stay at our hotel, and that you even got a chance to experience our weekly Guest Appreciation Reception, where you can usually find me pouring wine and interacting with guests. This is one of my favorite parts...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Albuquerque Uptown

Address: 6510 Americas Parkway, Albuquerque, NM 87110
Region: United States > New Mexico > Albuquerque > Uptown
Price Range: €93 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque Uptown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque Uptown Hotel Albuquerque
Albuquerque Hilton
Hotel Style:
#16 Business Hotel in Albuquerque
#25 Romantic Hotel in Albuquerque
#31 Family Hotel in Albuquerque
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Albuquerque Uptown staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Hilton Garden Inn Albuquerque Uptown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from interstate.”
 of 5 bubbles ATravelerMidwest, 1 Feb 2017 | Read review
“If you like showers get a room with the walk in shower.”
 of 5 bubbles VictoriaM703, 29 Nov 2016 | Read review
“Upper floor facing away from the interstate seems the best area.”
 of 5 bubbles Trickstersawpix, 26 Nov 2016 | Read review
“2nd floor was nice and quiet”
 of 5 bubbles 167meaghand, 21 Nov 2016 | Read review
“Top floors -rooms were larger than some lower floors. BYO K-Cups”
 of 5 bubbles travelady56, 28 Oct 2016 | Read review
5 of 5