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WoodSpring Suites Brownsville

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Traveller (16)
Room & Suite (35)
Business Centre & Event Rooms (4)
Overview
995 Media Luna St, Brownsville, TX 78520-3917 See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Smoking rooms available
Family Rooms
Kitchenette
Multilingual Staff
2.5 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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Traveller rating
54
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11
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LanguageEnglish
54
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11
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1 - 5 of 77 reviews
Reviewed 1 week ago via mobile

I stayed on a bussiness trip at Wood springs hotel off the expressway, behind falconbank and Dennys restaurant. The hotel is beautiful in my opinion. The employees are worthless except for Cassie. She loves her job and does it well. The pros on my visitation:...More

Thank sha18dy
Response from Julia R, Guest Relations at WoodSpring Suites BrownsvilleResponded 5 days ago

Thank you for taking time to review our hotel. We’re sorry you got a bad impression. Our goal is to provide an all-around positive experience for every guest. Best wishes in your future travels.

Reviewed 4 weeks ago via mobile

Unless you have no where else to stay, dont stay... you get what you pay for. Its dirty, there is roaches, not clean it smells people dont theow the trash were it goes and the manager doesnt seem to care.

Thank R M
Response from Julia R, Guest Relations at WoodSpring Suites BrownsvilleResponded 3 weeks ago

I'm so sorry to hear that you had a disappointing stay and got such negative impressions during your stay with us. Thank you for your feedback so we can address these issues and best wishes in your future travels.

Reviewed 3 August 2018 via mobile

Unfortunately our stay at this hotel was cut short. We were supposed to stay for seven nights, but after two nights we discovered that roaches were entering our room from the other units. I don’t think there’s anything that management can do to control the...More

1  Thank Gabriela S
Response from Julia R, Guest Relations at WoodSpring Suites BrownsvilleResponded 9 August 2018

Thank you for your feedback. We take pest control very seriously and continue to address insect issues or suspected sightings. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us...More

Reviewed 29 July 2018

My wife and I moved is while our home was being built June, 2018. First the carpet was soaked since the A/C drained on the floor instead of dripping outside. Manager said he was going to extract water, but never did. We opened up the...More

Thank dgavin777
Response from Julia R, Guest Relations at WoodSpring Suites BrownsvilleResponded 31 July 2018

I am so sorry to hear about your experiences and impressions of our hotel. You matter to us and we are so sorry for disappointing you during your stay with us. We wish you the best in your future travels.

Reviewed 18 May 2018 via mobile

I must start by saying that we have been staying here for a while now the customer service is great everyones is friendly and super nice. My main concern. Is that lately there is never any clean towels available when I go exchange them, not...More

1  Thank R M
Response from Julia R, Guest Relations at WoodSpring Suites BrownsvilleResponded 20 May 2018

Thank you for sharing your insights and experience. We take your feedback very seriously and are looking into the issues you've noted. We appreciate your business and hope the rest of your stay is even more pleasant.

View more reviews
About
Description
WoodSpring Suites Brownsville is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer More you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel with smoking / non-smoking rooms - 24/7 staff support at front desk - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free Internet
Air Conditioning
Laundry Service
Microwave
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Kitchenette, Smoking rooms available, Family Rooms, Accessible rooms
Hotel class
Room types
Kitchenette, Smoking rooms available, Family Rooms, Accessible rooms
Number of rooms
121
Price range
US$33 - US$59 (Based on Average Rates for a Standard Room)
Also Known As
Value Place Brownsville Hotel Brownsville
Location
United States > Texas > Texas Gulf Coast > Brownsville
Hotel class
Room types
Kitchenette, Smoking rooms available, Family Rooms, Accessible rooms
Number of rooms
121
Price range
US$33 - US$59 (Based on Average Rates for a Standard Room)
Also Known As
Value Place Brownsville Hotel Brownsville
Location
United States > Texas > Texas Gulf Coast > Brownsville
Photos
Traveller (16)
Room & Suite (35)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Robert J
25 December 2017|
AnswerShow all 3 answers
Response from Albert S | Property representative |
no
0
Votes
Robert J
25 December 2017|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Our basic wi-fi is free. There are additional, tiered speeds that carry a cost. Depending on the type of work you do - you should have adequate bandwidth even with our free service (streaming, large file up/download, etc... More
0
Votes
Room Tips
"If you can't read this, It's the place for you"
dgavin777
29 Jul 2018
Read review
"Not sure there is a "good" room here, although my room was on the west side which helped for..."
chrislE7237QD
19 Feb 2018
Read review
"They dont have room cleaning/housekeeping."
davidg5672017
19 Oct 2017
Read review
"Clean and very safe."
melindas280
6 Jul 2016
Read review
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