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Value Place Brownsville

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Traveller (12)
Room & Suite (16)
Ratings and reviews
  • Excellent74%
  • Very good12%
  • Average1%
  • Poor1%
  • Terrible12%
Travellers talk about
“front desk”(16 reviews)
“awesome staff”(3 reviews)
“clean towels”(2 reviews)
View all reviews
What's included
Wifi
Free Parking
Air Conditioning
Smoking rooms available
Family Rooms
Kitchenette
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
Pool
Restaurant
2 Star Hotel
Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s...
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Location and contact
995 Media Luna St, Brownsville, TX 78520-3917
Hotel website
9.2 km to South Padre Island Intl Airport
98 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (74)
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73 results
Traveller rating
54
9
1
1
8
Traveller type
Time of year
LanguageEnglish
54
9
1
1
8
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All reviewsfront deskawesome staffclean towelscustomer servicestay there againdebbiehousekeeping
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1 - 5 of 73 reviews
Reviewed 18 May 2018 via mobile

I must start by saying that we have been staying here for a while now the customer service is great everyones is friendly and super nice. My main concern. Is that lately there is never any clean towels available when I go exchange them, not...More

Thank Rodguzval M
Response from Julia R, Guest Relations at Value Place BrownsvilleResponded 20 May 2018

Thank you for sharing your insights and experience. We take your feedback very seriously and are looking into the issues you've noted. We appreciate your business and hope the rest of your stay is even more pleasant.

Reviewed 19 February 2018

I stayed for 1 week while waiting to get into an apartment. There are apartments in Harlingen that will rent for 3 months.........People have been very nice and helpful but the room is marginal. Shower curtain is grossly mildewed. I had to clean the entire...More

Thank Chris L
Response from Julia R, Guest Relations Corporate Liaison at Value Place BrownsvilleResponded 26 February 2018

Thank you for your review. We value your feedback and are so sorry to hear that you had such a negative experience during your stay. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future...More

Reviewed 19 October 2017

Kids in the office like they work their. I stayed for a week and there was hardly anybody in the office and then you call the number 500 they tell you to call at 2pm in the afternoon and no one answers. Whenever there is...More

1  Thank davidg5672017
Response from Heather L, Guest Relations Manager at Value Place BrownsvilleResponded 18 December 2017

I apologize you had that experience with our hotel. I'll be sure to touch base with the manager about your situation. I hope you will consider staying with us again soon.

Reviewed 10 October 2017 via mobile

I was very disappointed during my stay at the value place hotel in Brownsville Texas. The cleanliness of the hotel is disgusting. I saw roaches in the halls and the halls smelled like dog urine and sometime even marijuana. The person working at night had...More

1  Thank scott a
Response from Heather L, Guest Relations Manager at Value Place BrownsvilleResponded 18 December 2017

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely...More

Reviewed 27 April 2017

We have stayed there the last four years and it's like having your own condo. The staff is awesome and can't do enough to help. Debbie Jarosz mgr. is the sweetest person along with the rest of the staff. A big thing for us was...More

Thank tomshav41
Management response:Responded 28 April 2017

Mr & Mrs Shaven We are always very happy to see you every year. I am glad you enjoyed your stay with us. Have a wonderful summer and we look forward to your visit in Brownsville next year! Thank you again!! Deb Jarosz General Manager

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Wheelchair Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$34 - US$61 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$34 - US$61 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (16)
Questions & Answers
Ask a question
Robert J
25 December 2017|
AnswerShow all 2 answers
Response from Albert S | Property representative |
no
0
Votes
Robert J
25 December 2017|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Our basic wi-fi is free. There are additional, tiered speeds that carry a cost. Depending on the type of work you do - you should have adequate bandwidth even with our free service (streaming, large file up/download, etc... More
0
Votes
Room Tips
"Not sure there is a "good" room here, although my room was on the west side which helped for..."
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"They dont have room cleaning/housekeeping."
Read review
"Clean and very safe."
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"Safe and quiet."
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