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Residence Inn Brownsville

Traveller (52)
Room & Suite (28)
Dining (5)
About
Location
Cleanliness
Service
Value
Brownsville’s finest and premier Marriott Hotel offering the most amenities included in your stay so you get the biggest value for your dollar! Exceptional service, brand new design, spacious suites and largest hotel in the city! We accommodate groups, short term and long term stay needs all year long!
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
24Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
3975 N Expressway, Brownsville, TX 78520-9391
Getting there
South Padre Island Intl Airport10 km
Matamoros Airport21 km
See all nearby hotels
Reviews & more
90Reviews
82Photos
0Q+A
22Room tips
Traveller rating
  • 34
  • 36
  • 9
  • 6
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The food was good, the bed was ok, but the facilities were not very good. The bathroom was not very nice or spacious. The rooms lacked some things, like trash cans and liquid soap. The gym had little to no equipment, and the toilets in room flushed very slowly - The restrooms
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Review collected in partnership with this hotel
Response from Michelle L, Director of Sales at Residence Inn Brownsville
Responded 1 week ago
Hello! Thank you for providing feedback regarding your stay. We strive to deliver an exceptional experience. I'm thrilled to hear that you enjoyed our food and beverage options during your visit. As Residence Inn brand provides a evening social, the RI MIX every Mon-Weds each week. We take your feedback very seriously and will be servicing the plumbing related to the room you stayed in to ensure future guests have a perfect stay. I am hopeful you will visit us again when in Brownsville. We would be honored to have you as our guest! Please contact me so I can thank you in person for visiting Trip Advisor next time you are here. Warm Regards, Michelle Lopez Area Director of Sales
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I have been living in the residence inn at a different location for over 8 months. I have been to several but for some reason this residence inn in Brownsville has the crappiest breakfeast ever! The English muffins/bagels/bread is always stall. The butter inst chilled. Thir
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Response from Michelle L, Director of Sales at Residence Inn Brownsville
Responded 3 weeks ago
Dear Madfox82, Thank you for taking the time to post your feedback about your most recent stay at the Residence Inn Brownsville. We genuinely apologize for your negative experience during your stay. We strive to exceed the expectations of our valued guests and with your feedback we are able to immediately address issues and concerns with our staff members for teaching purposes so that we lessen these types of mistakes in the future. Our sausage, biscuits and gravy breakfasts are served every Wednesday each week. Our hotel is rich in the local culture of our hispanic community since we are just minutes from the Mexico border, so there is a wonderful variety during each week of American and Hispanic style foods served at our breakfasts and RI Mixes which are complimentary to our valued guests such as yourself. We hope that you will give us a chance to regain your trust in the Residence Inn by Marriott the next time your travels bring you to Brownsville, TX.
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There isn't really a lot in this region for great hotels, but the 2 Marriotts situated side by side here are very good. The Residence Inn is really an extended-stay type of hotel, the rooms having full sized refrigerators, microwave, oven and even a dishwasher. Glassware,
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Response from Michelle L, Director of Sales at Residence Inn Brownsville
Responded 4 weeks ago
Thank you so much for your honest feedback, TrooperRat! We value each and every one of our guests and we strive to exceed your expectations so the only way we would know how we did is through your feedback. It was certainly our pleasure to serve you! Thank you and the next time your travels bring you back to Brownsville, TX, we hope that you would consider staying with us again!
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Residence Inn in Brownsville has truly been a second home during long stays on business trips. The rooms are clean and comfortable, they have all we need from a kitchenette to amenities for work space with several ports for computer and phone plugs. The hotel has a laundry
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Response from Cristian B, Manager at Residence Inn Brownsville
Responded 22 Oct 2018
Dear GUERRAGLO, We are delighted to have been your chosen hotel during your recent stay in Brownsville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Brownsville and we hope you choose to create more memories with us whenever your travels bring you back to Brownsville. Sincerely, CRISTIAN BERMUDES Director Of Rooms Residence Inn Marriott BrownsvilleFOM@ih-corp.com 956-350-8100
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We had a confirmed reservation backed up by our credit card but were told the hotel was sold out. They offered to pay for another hotel - that wasn’t the issue. The inconvenience was 2 additional hours of driving around to 2 other hotels, finally checking in and getting our
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Response from Cristian B, Front Office Manager at Residence Inn Brownsville
Responded 25 Sep 2018
Thank you so much for your honest feedback of your most recent stay with us at Residence Inn by Marriott. We value your opinion and use all information as a tool to enhance our service to elevate our guest's experiences with us. We sincerely apologize for the inconvenience having to relocate your reservation to a neighboring hotel, due to our hotel being in high demand for the dates you requested, and furthermore, for the experiences you faced afterwards. We do understand your dissatisfaction for the need to be relocated, but we hope to see you again should your travels bring you back to Brownsville in the future!
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123456
"Traffic noise in rooms 101 and 102 from Expressway. Rear glass door slams shut very loudly."
"Back side has less highway noise and also has a gate, if opened which makes for easy access."
"Come and stay it will be a great experience for one and all."
"If you are on business trip ask for third floor room. If not all are good."
"Away from the highway"
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PRICE RANGE
US$122 - US$234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn brownsvillebrownsville residence inn
LOCATION
United StatesTexasTexas Gulf CoastBrownsville
NUMBER OF ROOMS
102
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