This hotel had everything our family needed for a quick stay. The woman working in the day was a little pre-occupied but a clerk named Jose put our minds at ease in a new city. He was professional and is quite an asset to this hotel. We will recommend for future stays.
Friendly staff, clean rooms, comfortable. Good parking. Near the motorway but tucked behind some other buildings so road noise is not an issue. It's more straight forward than it is glamorous. I have used this hotel for business trips to Matamoros Mexico. Will use again, …
Hotel is in a great location and surrounded by great restaurants. The breakfast food was dried out and very stale. The bath tub was very old and worn out. The room was not very clean. This hotel has so much potential. Nice staff.
Disappointing this time around. Check in was good but the bathroom had women’s hair in the tub and the floor. My pillow case and sheets had long hair on it too. I was tired from driving did not want to move rooms had to go the desk to get clean linen.
This hotel is located on a canal and has great views from the hotel. The breakfast was decent and the hotel staff is friendly. The room was clean, but very dark. There is not enough lighting in the room. Also, the outside spa was not working. When we complained to the hotel…
"Check out room after checking in"
"Ask for a room facing the canal. We booked a suite facing the canal and it was nice."
"I could not give you a recommendation in good faith"
"Top floor are the quietest."
"AAA will save you some! Also paying in advance also saves you some $$"