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Holiday Inn Express Hotel & Suites Brownsville

Traveller (48)
Room & Suite (27)
Dining (4)
About
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites in Brownsville is located next to Expressway 77/83 South. We are minutes away from Sunrise Mall, Gladys Porter Zoo, and a driving range. All of our one-room suites have been recently renovated for your comfort. Hotel features include hot breakfast, high-speed Internet (wired and wireless), 'Social Hour' Tues. & Wed. from 5:30 to 7:30, fitness center, and business center. There is also an outside heated pool and hot tub overlooking the resaca. Visit Brownsville, TX and Stay Smart at the Holiday Inn Express!
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
24Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
79Reviews
70Photos
0Q+A
22Room tips
Traveller rating
  • 29
  • 26
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  • 5
  • 8
Time of year
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Popular mentions
This hotel had everything our family needed for a quick stay. The woman working in the day was a little pre-occupied but a clerk named Jose put our minds at ease in a new city. He was professional and is quite an asset to this hotel. We will recommend for future stays.
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Friendly staff, clean rooms, comfortable. Good parking. Near the motorway but tucked behind some other buildings so road noise is not an issue. It's more straight forward than it is glamorous. I have used this hotel for business trips to Matamoros Mexico. Will use again,
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Hotel is in a great location and surrounded by great restaurants. The breakfast food was dried out and very stale. The bath tub was very old and worn out. The room was not very clean. This hotel has so much potential. Nice staff.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville
Responded 29 May 2018
Hi rboykins71, Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am glad to learn you liked our location and staff. I am so sorry our hotel did not live up to your expectations about the breakfast and condition of the bath tub. Your feedback will be shared with our management teams so we may work towards improving the areas that you have noted. Again, many thanks for your review. We hope to see you again soon and make your say as best as it can be. Sincerely, Connie D Case Manager IHGService
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Disappointing this time around. Check in was good but the bathroom had women’s hair in the tub and the floor. My pillow case and sheets had long hair on it too. I was tired from driving did not want to move rooms had to go the desk to get clean linen.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville
Responded 28 Apr 2018
Hi Michael M, I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. I am sorry for not keeping up with your standards in terms of the cleanliness of he bathroom and bed. Your comments will definitely reach the general management and Housekeeping Supervisor of the property for actions to be taken to improve guests' satisfaction and avoid the same thing from happening again. We welcome and take feedback seriously and I thank you for your time sharing this with us. Your loyalty matters and until your next visit, we would love to show you the better version of our services. Many thanks, Anne A Case Manager IHGService
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This hotel is located on a canal and has great views from the hotel. The breakfast was decent and the hotel staff is friendly. The room was clean, but very dark. There is not enough lighting in the room. Also, the outside spa was not working. When we complained to the hotel
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brownsville
Responded 2 Apr 2018
Hello Bill O, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms clean and location great. On the other hand, I am sorry to read about your disappointment with our spa tub. I appreciate the feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon. Sincerely, Krysllin G. Case Manager IHGService
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementHoliday Inn Express Hotel & Suites Brownsville
Guest room
Standing in corner of 2nd room. Sofa bed shows, facing the jacuzzi on the left.
2nd room with jacuzzi, sofa bed, and TV.
Tile along tub
Tub
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"Check out room after checking in"
"Ask for a room facing the canal. We booked a suite facing the canal and it was nice."
"I could not give you a recommendation in good faith"
"Top floor are the quietest."
"AAA will save you some! Also paying in advance also saves you some $$"
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PRICE RANGE
US$81 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
brownsville holiday innholiday inn brownsville
LOCATION
United StatesTexasTexas Gulf CoastBrownsville
NUMBER OF ROOMS
74
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