We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I only stayed one night to rest up after a long flight from Australia but I enjoyed my brief stay very much. The best part was the Sapphire Grill restaurant in lobby area of the hotel. The burger and onion rings meal for dinner was...More
1 Thank Russell C
Response from Shate A, Front Office Manager at Radisson Salt Lake City AirportResponded yesterday
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our Sapphire grill and hotel stay with us. We appreciate the recommendation and kind works we do hope you can return in...More
We had a bad visit here. They were remodeling and rooms were in terrible shape. They did not have any coffee in the morning, and the staff was less than helpful. Was really disappointed with our stay here.More
Review collected in partnership with Radisson Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Travis K
Response from Shate A, Front Office Manager at Radisson Salt Lake City AirportResponded 3 days ago
We apologize you were not satisfied with the condition of the hotel during your stay. We are finishing up renovations by the end of this month. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used...More
Called hotel days before my arrival and asked if shuttles would be running at 1 am from airport. I was told they run 24 hours usually on 1/2 hour. Shuttle took forever and only came because someone called for it. I was never told to...More
Thank Lisa B
Response from Shate A, Front Office Manager at Radisson Salt Lake City AirportResponded 1 week ago
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the hotel and breakfast during your stay. We do apologize about the shuttle miscommunication as this will be addressed with all staff....More
I stayed in room 102. The floors were so cold that I had to line the towels on the concrete floor to make way to the bathroom. The heat ran 24/7 because of the chill, even the carpeted areas were cold. Horrible.
Food was good...More
Response from Shate A, Front Office Manager at Radisson Salt Lake City AirportResponded 2 weeks ago
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room.We do understand about the room temp and i assure you we are working to solve the ongoing problem. We will review the conditions...More
I have driven by this hotel for many years. Finally decided to stay a night before a flight out. Room on the 3rd floor was amazing. The high vaulted ceilings added to the character. Check-in was a little slow. I was in late and tired,...More
Response from Shate A, Front Office Manager at Radisson Salt Lake City AirportResponded 3 weeks ago
Thank you for your feedback and for taking the time to write about your experience. We are so happy to read that you enjoyed your time with us. We do apologize for the parking and morning snow mess as this will be addressed. We look...More