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Crystal Inn Hotel & Suites Salt Lake City - Downtown

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Crystal Inn Hotel & Suites Salt Lake City - Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown
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865 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Inn Hotel & Suites Salt Lake City - Downtown
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Showing 737: English reviews
Reviewed 13 June 2016

We travel to Salt Lake City multiple times a year. Since finding the Crystal Inn we don't worry about where to stay. Their service is excellent, rooms clean and the beds are so comfy. They even welcome our little dog. 100% chance I will return for another stay and I always recommend the Crystal Inn to family & friends traveling...

Thank Angel J
Richmond, Virginia
Reviewed 10 June 2016

Crystal Inn's staff were friendly and courteous every step of the way. They picked us up from and took us back to SLC airport and were knowledgeable about the local sights. The room was clean and spacious and ready right at check-in. The breakfast was the best I've seen offered at an American hotel. Real eggs and pancakes, plus a...

Thank Sarah R
Reviewed 9 June 2016 via mobile

We stayed here one night, passing through Salt Lake City. The price was good and the reviews were decent. The staff was very friendly and helpful. When we found food crumbs inside the sofa bed, they came up immediately to clean it. The hotel itself and the rooms especially are very outdated. We were on the 4th floor, which they...

1Thank ArizonaCaryn
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

We appreciate your feedback regarding your stay. I am pleased that you found the staff to be friendly and helpful. We pride ourselves on the cleanliness of our hotel and we are sorry that the crumbs in the couch were missed. I'm glad we were able to remedy the problem quickly. We have done a lot of renovations in the...

London, United Kingdom
Reviewed 9 June 2016

great hotel with great room facilities. friendly and helpful staff, good location, reliable airport shuttle, quality swimming pool and jacuzi. Not one negative thing to be said about this hotel. Wifi was great and didnt even need passcode

Thank pazee
Denver, Colorado
Reviewed 6 June 2016

A three star lodging should be clean, have competent staff, decent beds, reasonably safe parking and a palatable breakfast, all of which you'll find at the Crystal Inn. Best to stay on the ground floor or above the second floor, however, as the main laundry vibrates the central second floor rooms. The floors also transfer impact noises very effectively, so...

Thank James B
crystalstar9, General Manager at Crystal Inn Hotel & Suites Salt Lake City - Downtown, responded to this review

Thank you for letting us know about your stay with us. We are pleased that you found the staff competent, the hotel clean, the beds nice, and the breakfast good. We are sorry the Wi-Fi was not consistent during your stay. We are in the process of upgrading our system and it should be resolved by next week. We really...

Reviewed 5 June 2016

This hotel was a nice surprise. After going to the national parks the past few days, it was good to check into this hotel. Location, parking, walk to places to eat. Breakfast was very good and free. Try it.

Thank Mark D
Mohnton, Pennsylvania
Reviewed 4 June 2016

Great location with plenty of parking. The hotel and grounds were clean with an indoor pool which the kids loved at the end of a busy day of sightseeing. Breakfast was adequate with both hot and cold selections.

Thank Anita B
Casper, Wyoming
Reviewed 31 May 2016

This hotel has all the stuff you want for a family road trip: free parking, pool and good breakfast. It is walking distance to both the Leonardo, the Clark Planetarium and the Courthouse TRAX stop (which also happens to be in the free fare zone). The rooms were comfortable, though a little street noise might get through if someone has...

Thank Peter S
Reviewed 30 May 2016

got a room on the ground floor to make it easy to take the dogs out and it was perfect. Nice walking areas and at the far end of the busy entry area. Entry area was very congested when we arrived with trades people's vehicles that didn't care that we had to park at the far end of the parking...

Thank Peter M
Idaho Falls, Idaho
Reviewed 29 May 2016

The room was comfortable, clean and priced right. I enjoyed the exercise room, pool, and great breakfast. Staff is always friendly and efficient. This location is convenient to downtown, airport, freeway. The parking is free and always spaces available.

Thank rosemarie2hape

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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room

Additional Information about Crystal Inn Hotel & Suites Salt Lake City - Downtown

Address: 230 West 500 South, I-15 Exit 310, Salt Lake City, UT 84103
Region: United States > Utah > Salt Lake City
Price Range: €97 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites Salt Lake City - Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Salt Lake City
Crystal Hotel Salt Lake City
Crystal Inn Salt Lake City
Crystal Inn Downtown Salt Lake City
Hotel Style:
#7 Best Value Hotel in Salt Lake City
#14 Romantic Hotel in Salt Lake City
#16 Business Hotel in Salt Lake City
#18 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and other travellers.
26 questions
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Questions? Get answers from Crystal Inn Hotel & Suites Salt Lake City - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are quietest, but don't accept one with an adjoining smoking room”
springfam, 14 Apr 2017 | Read review
“Jacuzzi rooms are great”
tiffanys96, 1 Apr 2017 | Read review
“East side will give you a chance to see mountains. West side has a great view of the Hampton Inn.”
jeffbI9567YU, 27 Mar 2017 | Read review
“Parking at the front of the hotel is tight.There is plenty of parking on the west side of the hotel.”
AllanS537, 23 Mar 2017 | Read review
“There are main halls, and off-shoots. Want quiet? Ask for off-shoot”
344tracys, 23 Mar 2017 | Read review
5 of 5