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Holiday Inn Hotel & Suites Salt Lake City-Airport West

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Holiday Inn Hotel & Suites Salt Lake City-Airport West
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241 Reviews from our TripAdvisor Community

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Showing 234: English reviews
Reviewed 1 week ago

This is an excellent hotel. Very close to the airport. Staff is friendlty and the facility is very clean. Workout room is very small. Bar and restaurant are nice with a good selection of food. The rooms are awesome. Very clean. There is a club chair in my room with a small side table which is perfect for working and...

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Helpful?
Thank Nuno G
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Nuno G, Thank you for taking some time to review our hotel. I'm glad to hear that you enjoyed your stay with us. I'm pleased to hear that you enjoyed the services provided by our staff as well as the food offered at the restaurant.

Homer Glen, Illinois
Reviewed 2 weeks ago

We stayed here for one night after visiting the mighty five national parks. This hotel was very clean and comfortable and convenient to the airport. We had no complaints. I had booked it through hotwire so I did not know where we would end up.

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Helpful?
Thank heatherandjohn
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you Heather and John for the kind words. I am very pleased to see that you enjoyed your stay with us. We know that long trips can be exhausting and therefore we try our bests to make sure your stay with us is as stress free as possible. We hope to see you again the next time you go...

Spokane, Washington
Reviewed 10 December 2016

Due to weather and flights we were here for 4 nights - 2 rooms. I had a cat w/me and reserved a king suite w/fireplace to soothe the cat. No problem w/pets - saw quite a few. Pets $20/night. Our 2nd room was just a standard room - it was just fine as well. Airport shuttle was smooth - no...

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Helpful?
Thank Amy S
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear Guest, Thank you so much for providing a five star rating as well as some feedback. Nothing makes me happier than seeing a happy guest. I am glad to know that you found your stay with us to your liking. I am really glad to hear that you found our breakfast to your liking. I think that a sit...

Reviewed 21 October 2016

This is a first world hotel with all the normal services. However, it is a bit below the standards for Holiday Inn, and our company will not use this hotel again. We reserved two rooms for two nights. The major problem was the HVAC. My unit would not respond and seemingly would come on randomly, leaving the room too hot....

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Helpful?
Thank David Y
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you for providing feedback regarding your recent stay. I am deeply sorry to hear that our hotel was less than satisfactory during your stay at our hotel. I understand that having a room with a working HVAC is very important, I will will make sure that our maintenance manager knows about the problems you encountered with both units. We'll...

Edmonton, Canada
Reviewed 19 October 2016

Our stay was greatly enhanced by the courteous front desk staff (Adan) who helped us with prompt solutions to our travel woes. I would gladly return to this hotel as a guest in the future. The room was clean and comfortable.

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Helpful?
Thank n0bert
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you so much for providing some feedback regarding our hotel. We are very please to see that our front desk agent made your stay great by proving helpful information and solutions. We are glad to hear that the room met your expectation. We do our best to make sure that every room is perfectly cleaned and ready for the...

Lakeside, California
Reviewed 7 October 2016

WoW, Just making reservations was remarkable! ADEN, the reservation specialist was remarkable. He was helpful and courteous yet very professional. How do we get this guy a raise? We have stayed in lots and lots of Holiday Inns, but this guy "makes it" for this one!

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Helpful?
Thank dlcanfield
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

We are so glad to hear that our staff was helpful to you. We make booking a room with us as easy as possible for our guests. We look forward to having you stay with us!

Reviewed 7 October 2016 via mobile

We had a great stay and everyone was so nice...the hot tub is awesome. Our room was clean and very nice. The beds we soft. Although, our stay was short we enjoyed the soft comfortable bed. The front desk was very helpful and imformative.

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Helpful?
1Thank kelliestimpson
Marisol R, Guest Relations Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you for taking some time to review our hotel. I'm glad to know that you enjoyed your stay here with us at the Holiday Inn- Airport West. I hope to see you again next time you're in Salt Lake!

Washington, UT
Reviewed 2 October 2016

I had booked this room on Priceline so wasn't sure of what to expect. But the property was new, clean and beautiful. The amenities were great, loved the shower and water pressure. The room was very comfortable, the bed and pillows were great. Was very impressed. Would definitely stay again. Free wifi was great. Free parking.

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Helpful?
1Thank stephcar56
Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Dear stephcar56, Thank you for choosing Holiday Inn & Suites Salt Lake City Airport West. We are glad to hear that we exceeded your expectations. Thank you for your compliments regarding our updated property, including a great shower and comfortable bedding. We are also glad to hear you enjoyed our free Wi-Fi and free parking. We are happy to hear...

Reviewed 1 October 2016 via mobile

I stopped at this Holiday Inn after a long drive from Oakland CA. I was treated like a queen! Adan selected a room with a soaker tub. There were fresh brownies, coffee and refreshing infused water. The room was perfect. Comfortable, refreshing, and clean. Plenty of parking. A short drive to/from Interstate 80. Adan was personable and professional. Multitasking with...

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Helpful?
1Thank Lions2
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

We are so glad that you enjoyed your stay here with us at the Holiday Inn & Suites- Airport West. I am glad to hear that the room and our staff met your expectations. We look forward to having you stay with us again next time you're traveling. Sincerely, Marisol R

Reviewed 30 September 2016 via mobile

Best place to stay in Salt Lake city! Nice people at the front desk. Nice and clean rooms. Fast and easy to book. Bar and restaurant is also lovely. Love it here! So far so good! Would reccomend and will return.

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Helpful?
Thank Kalia Y
Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport West, responded to this review

Thank you for reviewing our hotel We are glad to hear that you enjoyed our restaurant and bar as well as our staff. We hope to see you again soon! Sincerely, Marisol R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel and Suites Salt Lake City Airport West! Minutes from Salt Lake International Airport, downtown Salt Lake City, and four world-famous ski resorts within 45 minutes, the Holiday Inn Salt Lake City Airport West is ideally located. A free airport shuttle is available. Well- appointed guest rooms in rich, warm tones with spacious and well-lit work areas will delight you. Stay connected with free high-speed internet access in-room and throughout the hotel. Tie up loose ends in our 24-hour business center and enjoy the HD flat screen TVs when work is done. Triple sheeted beds and a pillow menu provide a superior night's sleep. Dine on classic American cuisine in Wingtips Bar and Bistro, our full service restaurant or enjoy the ease of room service. Catch a game on large plasma TVs in our lounge. Maintain your exercise regimen in our fitness center, indoor pool, and whirlpool. Plan a successful event with our professional meeting and catering staff. We offer over 2300 square feet of flexible meeting space. Visit these popular attractions while in Salt Lake City, Home to the XIX Olympic Winter Games: Gateway & City Creek Shopping, Salt Palace Convention Center, Temple Square and the Great Salt Lake. Visit our corporate neighbors: GE Healthcare, L3 Communications, Raytheon, and Northrop Grumman. Experience all that the Holiday Inn Hotel and Suites Airport West has to offer! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Salt Lake City-Airport West

Address: 5001 W Wiley Post Way, Salt Lake City, UT 84116-2850
Region: United States > Utah > Salt Lake City
Price Range: €84 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Salt Lake City-Airport West 3.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com, Expedia and Travelocity so you can book your Holiday Inn Hotel & Suites Salt Lake City-Airport West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites Salt Lake City-Airport West
Holiday Inn Salt Lake City
Salt Lake City Holiday Inn
Hotel Style:
#14 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Salt Lake City-Airport West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Salt Lake City-Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Note; this hotel is in an industry park of offices. There are no restuarants nearby so a car is beneficially”
 of 5 bubbles 729nunog, 12 Jan 2017 | Read review
“Ask for a room facing the mountains - you will hear freeway noise if you choose to have a mountain view”
 of 5 bubbles 330amys, 10 Dec 2016 | Read review
“Call the hotel and talk to ADEN!”
 of 5 bubbles dlcanfield, 7 Oct 2016 | Read review
“Bring your earplugs; loud A/C!”
 of 5 bubbles Bkaymc, 18 Aug 2016 | Read review
“The lower number (like 301) is ALL THE WAY at the end and there is only one elevator in the front other side.”
 of 5 bubbles wrensaver, 21 Jul 2016 | Read review
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