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Holiday Inn Hotel & Suites Salt Lake City-Airport West

264 reviews
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Traveller (43)
Room & Suite (41)
Dining (11)
Overview
  • Excellent41%
  • Very good37%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(38 reviews)
“hotel restaurant”(10 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Holiday Inn Hotel & Suites Salt Lake City-Airport West
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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Traveller rating
104
96
28
15
12
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104
96
28
15
12
Show reviews that mention
All reviewsfront desknecessary amenitieshotel restaurantsalt lakegreat staynext morningan excellent hotelbathroom doorstayed here for one nighti highly recommend this hotelworkout roommini fridgerental carbed was very comfortablebusiness tripeasy accessfree shuttle
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1 - 5 of 255 reviews
Reviewed 20 December 2017

The good: It's literally five minutes from the airport and the free shuttle gets you there right on time. The restaurant food was good and its prices reasonable, though the fare was limited. The room was clean, comfortable, and much cheaper than for most hotels...More

Thank Ted M
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 26 December 2017

Thank you for taking a moment to rate our hotel. We are glad to hear you enjoyed our convenient location near the airport, our complimentary airport shuttle, as well as our full service restaurant. We are disappointed to hear about the confusion regarding the room...More

Hotel's Favourite
Reviewed 18 June 2017 via mobile

We flew in tonight from Florida and wanted a hotel near the airport. This hotel is very nice. Check in was easy and the room are nice. We have a two queen bed room and it is typical size to other hotels. The front desk...More

Thank Pursuit of H
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 22 June 2017

Thank you for taking a moment to review our Holiday Inn & Suites Salt Lake City Airport West. We are glad to hear that you enjoyed our convenient location near the Salt Lake International Airport, as well as our friendly staff, comfortable guestrooms and full...More

Reviewed 13 October 2017

Stayed at this property on 8 Oct, 2017. Pros: Very convenient location, about 4 minutes to SLC. Gas station very close for filling up the rental car - Phillips 66 at 5505 W Amelia Earhart Dr. Cons: Older property with updated lobby and bar/restaurant area....More

Thank RnJMichigan
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 16 October 2017

Dear RnJMichigan, Thank you for taking a moment to provide us with your feedback. We are disappointed to hear that we did not meet your expectations. We are embarrassed to hear that the overall quality of our guestrooms was inadequate for your needs. Thank you...More

Reviewed 21 September 2017

We loved the look of this hotel when we drove up. Also, the people at the breakfast kitchen are very nice. Our room was great, but I can't give an Excellent review because I didn't care for the pillow (too high for my head), the...More

Thank TeriPinney
Response from Marisol R, Manager at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 25 September 2017

Dear TeriPinney, Thank you for taking some time to review our hotel. We love hearing back from our guests to know what we need to improve on. I will let our maintenance and housekeeping departments know about the issues with the bed and pillows. We...More

Reviewed 19 September 2017

Everything about this group trip was simple to book and went as smoothly as possible We had four teams or 64 girls that we booked 16 rooms for with four girls per room. The rooms had double queen beds. The sales manager Nicole Walker was...More

Thank Gary W
Response from Nicole W, Director of Sales at Holiday Inn Hotel & Suites Salt Lake City-Airport WestResponded 22 September 2017

Dear Gary W., Thank you for choosing to Holiday Inn Hotel & Suites Salt Lake City Airport West for your soccer team accommodation needs. I am flattered by your compliments on our Sales Team and our entire staff. We are glad that our special breakfast...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Salt Lake City
#29 Business Hotel in Salt Lake City
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Family Rooms
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Traveller (43)
Room & Suite (41)
Dining (11)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
KatieO703
4 May 2015|
AnswerShow all 2 answers
Response from RBoltz | Property representative |
We allow Park and Fly for $10 per week or partial week. Please advise the desk at check in that's what you'd like to do.
2
Votes
Corey M
21 February 2015|
AnswerShow all 2 answers
Response from atlas750 | Reviewed this property |
Corey, I have never responded to a review placed by someone else. I really have no idea what this is about. Please respond and let me know if this is in error, or provide the info for me to review. I am certain this is... More
1
Vote
Room Tips
"If there is an emergency at this hotel, you are on your own!!"
Read review
"Note; this hotel is in an industry park of offices. There are no restuarants nearby so a car is beneficially"
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"Ask for a room facing the mountains - you will hear freeway noise if you choose to have a mountain view"
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"Call the hotel and talk to ADEN!"
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