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Hotel RL By Red Lion Salt Lake City

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686 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel RL By Red Lion Salt Lake City
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Showing 621: English reviews
Reviewed 3 February 2015 via mobile

After reading other reviews I was nervous about staying here. The lobby has been remodeled along with the room I stayed in (536). Very clean and fairly quiet. This room was right by the elevator. The restaurant is mediocre at best. The location is two blocks from the light rail and about 6 blocks from the downtown area. Gym area...

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Helpful?
Thank Msbll
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Msbll, Thank you for taking the time to review the hotel. We are pleased you enjoyed your stay and hope to see you again. Thank you, Nikki S.

Norfolk
Reviewed 18 January 2015

We stayed here for one night on our US trip - the rooms were light, clean and very large - there were two double beds and tea/coffee making. The beds were really comfortable and we slept very well. The staff were very good in reception and the restaurant. The food in the restaurant was really nice and service was good....

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4Thank Norfolktravellers
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Norfolktravellers, I'm so happy you enjoyed your stay and we greatly appreciate that you took the time to share with us. If your travels bring you to Salt Lake again, we hope that you will be our guest. Sincerely, Nikki S. AGM

Utah
Reviewed 10 January 2015

Red Lion is located right off the 600 South exit, I-15, so it is a perfect location. We stayed at Red Lion New Years Eve because they had a Masquerade party that night. Big Easy Entertainment put the party on and did a fantastic job with the entertainment and the food. My one complaint is the bartender used less alcohol...

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Helpful?
Thank Wiskerlikins
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Wiskerlikens, Thank you so much for your feedback. I'm very sorry about the housekeeping issue you experienced and we are very appreciative of your understanding with this issue. Thank you again for your feedback and we look forward to your future stay with us. Sincerely, Nikki S. AGM

Bend, Oregon
Reviewed 6 January 2015

I’ve never given a one star review. I’m generally pretty forgiving of problems, understanding that people and systems can make mistakes, unexpected issues come up, etc. However, the way that the Red Lion Salt Lake city treats their customers deserves less than a one star review - and that’s based on actions before I even got the chance to walk...

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4Thank SierraBackpacker
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear SierraBackpacker, I understand your frustration regarding the reservations issues the hotel experienced over the winter market. Rest assured that the hotel was trying to honor its commitment to the group and has processes in place to ensure we do not repeat mistakes like this in the future. I hope you enjoyed the conference. Paul

Richfield, Utah
Reviewed 6 January 2015 via mobile

Stayed here with our family to experience all the downtown attractions during Christmas time. Red Lion exceeded our expectations. Rooms were very modern yet inviting. Enjoyed a great view of city from 9th floor. Beds were more comfortable than my own at home. Huge breakfast served at the diner. Hotel was very clean, nice lobby with huge fireplace. Fun giftshop....

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Thank Lauracello
RLHSaltLake S, Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Lauracello, Thank you for your wonderful feedback. We are so happy your enjoyed your stay with us and shared your experience. Come see us again soon! Sincerely, Nikki S. AGM

Reviewed 6 January 2015 via mobile

I checked in too the hotel too stay here for party and when I checked in was probably the best part of the stay but when you needed a bellman cart too help with all our luggage and stuff me and my wife are caring in no wants too help us with our luggage and as,well I stand in the...

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Helpful?
Thank Aaron N
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear Aaron N, Unfortunately, the elevator disruption was beyond the hotel's control and the time was just plain bad for everyone! Having said that, I am frustrated that our guest service staff was not helpful in finding you a luggage cart, which are in high demand during busy check in days. Paul

Boise, Idaho
Reviewed 3 January 2015

Very deceptive. Upon check-in, I very clearly asked if the breakfast was "complimentary" and included in the cost of the room. The clerk said "yes, the breakfast is included and is served in the restaurant down the hall from 6 to 9". We arrived at 8:30 with no hostess on site, just a large buffet style of typical hotel breakfast...

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3Thank JonErik S
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Dear JonErik S, Thank you for your comments. I apologize that it was unclear if your room rate included our breakfast buffet. It sounds like the front desk agent was less than helpful in assisting you with your concerns regarding the charge, for which I am truly sorry. Your feedback is invaluable as we strive to improve our guest service....

Reviewed 3 January 2015 via mobile

Check in staff not friendly. Rooms are nice and updated. They must of ran out of money before they could fox the bathrooms though. Very dated with patch work tiles the wrong color. Had to wait in the lobby for 20 minutes to get towels for the hot tub. Went down to enjoy the hot tub, but the water was...

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2Thank david b
RLHSaltLake S, General Manager at Hotel RL By Red Lion Salt Lake City, responded to this review

Thank you for your feedback. While I am pleased that you appreciated the look and feel of your room, I am disappointed that our staff failed to meet your needs. Please rest assured that we will use your comments as a training opportunity for our team, which will help us improve! Paul

Burley, Idaho, United States
Reviewed 11 December 2014

Little disappointed in the size of the room. For $198 a night I would have expected much more. We were in a corner room by the stairs which cut into the size of our room. Wouldn't have stayed here if we had any other options, but Salt Lake City was full all over town. Would recommend staying somewhere else. We...

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1Thank Roger M
Somerville, Australia
Reviewed 20 November 2014

Three of us stayed at the Red Lion Hotel for 5 night in September 2013. We are planning another visit to Salt Lake City and would have no problem recommending this older hotel. The only draw back for us was that our first room was near an elevator which made a lot of noise. We got our room changed (with...

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3Thank OwenP1949

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of Utah's state capitol, our downtown Salt Lake City hotel is ideal for groups of urban adventurers or intrepid solo travelers-anyone looking to experience the area like an SLC native. Welcome to the brand new Hotel RL Salt Lake City. Guests can make themselves at home with our great on-site amenities and satisfy their wanderlust with the sights and sounds of the city. Grab a cup of artisanal coffee from the on-site Victrola Coffee Roasters and help yourself to a free bike rental for an eco-friendly way to explore nearby attractions. Uniquely positioned near Temple Square, our hotel in Salt Lake City offers unrivaled access to this thriving city. Discover the Mormon Tabernacle Choir, check out the views from the Ensign Peak Hiking Trail, or learn about the cosmos at Clark Planetarium. In the evening you can catch a show at the Living Stage, our recently launched on-site venue featuring local artists and performers. Sit back and swap stories with other guests while you enjoy the laid-back atmosphere. These unique facilities, along with our prime location and comfortable accommodations, make Hotel RL an ideal starting point for your Salt Lake City adventure. THE LIVING STAGE From lectures to performances to hands-on demonstrations, the Living Stage at Hotel RL invites people from all walks of life to share their knowledge and passion for community awareness, health, creativity, and innovation. Designed to ignite conversations and promote a deeper understanding of the world around us, The Living Stage incorporates authors, artists, musicians, community leaders, local start-ups and more. PROJECT WAKE-UP-CALL We believe everyone deserves to sleep with a roof over his or her head. That's why we started Project Wake Up Call, a philanthropic initiative to help end homelessness one new hotel opening at a time. Learn more about Project Wake Up Call and our Salt Lake City partner: The Road Home. ... more   less 

Additional Information about Hotel RL By Red Lion Salt Lake City

Address: 161 W 600 S, Salt Lake City, UT 84101-2702
Region: United States > Utah > Salt Lake City
Price Range: €89 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel RL By Red Lion Salt Lake City 3*
Number of rooms: 394
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Also Known As:
Red Lion Salt Lake City
Salt Lake City Red Lion
Hotel Style:
#7 Green Hotel in Salt Lake City
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Questions & Answers

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Questions? Get answers from Hotel RL By Red Lion Salt Lake City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor stays on high heat (stifling) and the elevator frequently stops working”
 of 5 bubbles TravelLoverUT, 8 Dec 2016 | Read review
“Do not choose RL in Salt Lake City”
 of 5 bubbles 34andreiv, 14 Nov 2016 | Read review
“There are two buildings, the shorter one is better!”
 of 5 bubbles NVtraveler1908, 24 Oct 2016 | Read review
“Not next to the elevator as it's noisy, not in a corner between buildings... the WiFi is very low there.”
 of 5 bubbles IdahoTraveler2010, 17 Oct 2016 | Read review
“Free shuttle”
 of 5 bubbles print7555, 26 Sep 2016 | Read review
5 of 5
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