We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We were attending a family funeral. The staff did not know why we were there but they exceeded every expectation. Our room was clean, quiet and very comfortable. When we requested something it was met with a smile and even a welcome gift upon arrival.
They held $615 on my bank account for a stay that totaled $315 and I’ve been home several days and the additional charges had dropped off of my bank account and we were squared away, then another $175 was being held by them on my...More
Thank Holly D
Response from Mark R, General Manager at Comfort Inn DowntownResponded 22 January 2018
Good morning, Holly-
I am very sorry to read of the problems you encountered with your credit cards while staying at our hotel. We, like all merchants, are held to very strict standards and rules by the banks when dealing with credit cards and we...More
I arrived at the hotel 10 minutes before check in and was told my room wasn’t ready yet. The staff seemed put out by me asking if there were any other rooms they could get me into as I had to get to the convention...More
I to stay at this hotel on business because it was within the prescribed per diem rate, but it was tired at best. Parking is inside a courtyard behind the hotel and the lobby may have been refurbished in the past decade or so. The...More
Long travel day, late night, needed a comfortable downtown room at a reasonable price. This was just what was needed. Large room, comfortable, quiet, and cool. The front desk staff was friendly and efficient. This is a great starting point for visiting many local SLC...More
Thank William M
Response from Mark R, General Manager at Comfort Inn DowntownResponded 11 October 2017
Awesome to hear that we were able to get you just the room you needed on your late night arrival in Salt Lake City! Sorry you had difficulty with the parking.
Just to clarify Mrs O_5's comment about beer and wine, I just called the hotel because we didn't know about a beer and wine reception when we were there. The reason is that the front desk said the beer and wine reception is... More
Just to clarify Mrs O_5's comment about beer and wine, I just called the hotel because we didn't know about a beer and wine reception when we were there. The reason is that the front desk said the beer and wine reception is only Tuesday through Thursday evenings. Didn't want you to be expecting that perk if you were there on another evening, as we were.