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SpringHill Suites Salt Lake City Airport

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SpringHill Suites Salt Lake City Airport
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363 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Salt Lake City Airport
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Showing 348: English reviews
Texas
Reviewed 29 January 2017

While staying at the SpringHill the power went out sometime after 4am. Of course power outages are not the hotels fault. However, I did not have a flashlight and had planned on charging my phone in the morning. Hotel staff was not helpful at all when asked about the situation. They did not have a flashlight or anything that could...

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Helpful?
Thank Peter H
James M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, I want to sincerely apologize for the inconvenience the power outage caused during your recent stay with us. I completely understand how frustrating that can be when you have an early morning of traveling ahead of you. We have used this experience to better improve our emergency procedure in the event of future power outages. Thank you for your...

Washington DC, District of Columbia
Reviewed 24 January 2017

The hotel is obviously either new or recently renovated as the rooms were clean and the decor was fresh and light. I liked that the shower was in a separate room from the toilet with a sink in both - makes travel easy with multiple people. The shuttle to the airport is shared with a few other hotels so there...

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Helpful?
Thank Cynthia S
General M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Cynthia, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Salt Lake City area!

Reviewed 19 January 2017

I have nothing bad to say about this hotel. It matched the current SpringHill décor and motif, and clearly had been done recently. It was comfortable, quiet, and clean. Staff was friendly and helpful. The best part for us - it was very easy to get to the airport and the shuttle was on time and efficient.

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Helpful?
Thank James F
General M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Hello James, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we hope to welcome you back during your next visit!

Reviewed 8 January 2017 via mobile

I finally figured out why so many skiers stay at this hotel next to the airport. It is 30 minutes from Park City. The GM James treats guests like they are staying at the Ritz-Carlton. The staff is exceptional and the location minutes from the airport

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Helpful?
Thank Eric C
General M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Eric, Thank you for this great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with all of them. We hope to see you again...

Denver, Colorado
Reviewed 31 December 2016

Hopefully you have a car or ate before you checked in, because there are no restaurants in the neighborhood. It is in a sort of industrial area and only has other hotels surrounding it. Made for a quite setting, I guess. We had a nice stay, clean, big room, and very friendly staff. The breakfast in the morning surpassed my...

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Helpful?
Thank peeterbraand
General M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our breakfast as well as our accommodations were able to meet and exceed your expectations, and that you wanted to highlight our friendly staff in your review. It was a pleasure to have you as our guest, and we look forward to welcoming you...

Reviewed 30 December 2016

The hotel staff were very friendly. The room was large enough to accommodate 5 people comfortably and it was very clean. The only complaint was there were no waffles for breakfast. I would suggest adding that to the breakfast menu. We would stay there again.

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Thank Lhaydanek
Reviewed 29 December 2016 via mobile

This seems to be a new hotel. We checked into our hotel late at night, our room was not clean, this hotel did not meet Marriott standards. I would have checked out if I wouldn't have been so tired. The shower room and toilet in separate areas were a weird feature. The shower was dirty. The breakfast was OK. However,...

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Helpful?
Thank Terrell B
James M, General Manager at SpringHill Suites Salt Lake City Airport, responded to this review

I would like to thank you for the feedback you provided and sincerely apologize for not meeting or exceeding Marriott standards. We strive to provide only the best product and service and unfortunately did not live up to these during your stay. We will share your feedback with the necessary team to ensure a similar situation does not occur again...

Alabama
Reviewed 26 December 2016 via mobile

The Springhill Suites Hotel was a great value near the airport that provided comfortable accommodations during our overnight stay before beginning our journey to Jackson, WY. The room was spacious and clean. The bed was very comfortable and equipped with hypoallergenic pillows and comforter. The bathroom situation is interesting as it has two separate areas equipped with sinks. The shower...

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Helpful?
Thank Farrah H
Marrero, Louisiana, United States
Reviewed 16 November 2016

Spent 1 night on Nov 11th, in room 302. Can't say enough about this hotel. Everything was well maintained and clean. Bed was comfortable, and the room had a nice seating area. Breakfast was pretty good, and the selection was ample. Front desk staff was very accommodating, and the Cold Stone ice cream was tempting... I should have had some!

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Helpful?
Thank Ed L
Ebrahim A, Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. As we pride ourselves in providing a memorable experience for all of our guests it seems as we have succeeded. I will make sure to share your kind comments with our staff as they work very hard to make sure to hotel...

St. George, Utah
Reviewed 10 November 2016

We had to make last minute hotel accomodations in Salt Lake City because of a missed connection so like all good Trip Advisor members, I quickly jumped on my ipad at the airport and did a search of SLC airport accomodations. SpringHill Suites kind of jumped out at me because it looked very nice and the price was surprisingly low...

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Helpful?
Thank Wienerfish
Ebrahim A, Manager at SpringHill Suites Salt Lake City Airport, responded to this review

Greetings, Thank you for taking the time to give us your feedback on your recent stay with us. I am sorry you were stuck here in Salt Lake City due to a missed flight, however I am happy we were able to make it a memorable one. You are correct our shuttles do run 24 hours on demand making it...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Salt Lake City Airport offers a complimentary 24-hour shuttle service to the airport. It is also convenient to a number of attractions and can be the perfect starting point for visits to Energy Solutions Arena, Gateway Plaza, Temple Square, and Salt Palace Convention Center. Guest suites are 25% larger than most suites in the area. The property also features a complimentary new breakfast buffet, high-speed Internet Access, indoor pool, and fitness room. ... more   less 

Additional Information about SpringHill Suites Salt Lake City Airport

Address: 4955 W Wiley Post Way, Salt Lake City, UT 84116-2814
Region: United States > Utah > Salt Lake City
Price Range: €83 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Salt Lake City Airport 2.5*
Number of rooms: 143
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Also Known As:
Springhill Suites Marriott Salt Lake City Airport Hotel Salt Lake City
Hotel Style:
#19 Romantic Hotel in Salt Lake City
#22 Family Hotel in Salt Lake City
#28 Business Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Salt Lake City Airport staff and other travellers.
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Questions? Get answers from SpringHill Suites Salt Lake City Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing north. The south facing rooms are loud due to the freeway”
e4soccer2909, 27 Feb 2017 | Read review
“In the winter, stay off the ground floor. The room is drafty. We were at the end of the hallway so it was quiet.”
PamelaL139, 15 Feb 2017 | Read review
“They're all good”
Wienerfish, 10 Nov 2016 | Read review
“Close to airport.”
JB34997, 22 Jul 2016 | Read review
“3rd floor rooms r quiet”
boatlover7411, 20 Mar 2016 | Read review
5 of 5