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On a return trip home from visiting friends in Florida we made a reservation at the Fairfield Inn-Macon West (Macon, GA) for one evening. Upon our arrival around 5:15pm we discovered that no one was at the check-in desk. However, a sign had been posted...More
Thank Philip R
Response from Brach M, Front Office Manager at Fairfield Inn Macon WestResponded 4 weeks ago
I understand when you go to one Fairfield and then visit a different Fairfield you expect the same highest of standards. I know it can be frustrating when each vary in different ways. We apologize the front desk agent was not at the desk...More
My family and I stopped in here over Thanksgiving travels. Checked in late - service was prompt and attendant was quick to get us checked in. Room was clean with king and a sofa sleeper - no frills as the hotel was under a "Renovation...More
Thank James C
Response from Brach M, Front Office Manager at Fairfield Inn Macon WestResponded 30 November 2017
Thank you for taking the time to give us a review. We always strive to give the best experience possible for all our guest. We are also happy to hear you will be staying with us again and we look forward seeing you soon....More
Check in was quick and easy. Front desk personnel were friendly and helpful.
Rooms are clean and well appointed.
Hallways are clean and bright.
Free breakfast included
Parking lot well lit
Staff gave good local recommendationsMore
Thank Richard G
Response from Brach M, Front Office Manager at Fairfield Inn Macon WestResponded 24 November 2017
Thank you for the kind words about our hotel. Our front desk staff works extremely hard to make sure our guest have a great experience from the start to end. Our housekeeping staff goes the extra mile to ensure your room is as...More
This is a moderately priced hotel. The room was nice and clean, and nicely decorated. The staff was very friendly. Breakfast was fine, but could probably use a few more choices, but there were hot choices such as scrambled eggs and sausage. I would stay...More
Response from Brach M, Front Office Manager at Fairfield Inn Macon WestResponded 10 November 2017
I am happy to hear you enjoyed your stay with us. Yes we do have a perfect location along 475 in route to Atlanta. It is a great stopping point before heading north. We do strive hard every day to ensure all of our...More
My wife and I were traveling and stayed in Macon, GA for the night at this Fairfield Inn. I made the registration online with Marriott and, since I'm 62, got the elder discount (which is pretty good) for the first time. There were reviews stating...More
Response from Brach M, Front Office Manager at Fairfield Inn Macon WestResponded 26 October 2017
Thank you for taking the time to give us a review. I know when we go to a Marriot property we expect nothing but the best each and every time. I noticed there were a few things you mentioned that could be better...More