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Residence Inn Macon

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Residence Inn Macon
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Boston, Massachusetts
Reviewed 1 November 2016 via mobile

Checked in after about 20 hours on the road. My wife noticed stains on the sheets. I noticed a lack of mattress pad, I could feel the mattress pattern on my face when I laid down. We were too tired at that point and crashed. Around 4:30 in the morning, I woke up and noticed the bottom sheet was missing....

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Helpful?
Thank simba327
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you and we appreciate your feedback. Situation as such are never taken lightly and they are addressed immediately Our hotel prides itself in stellar service and impeccable cleanliness and product. As precautions and for the sake of being unbias a third party vendor was contacted. That way we can be confident and assured this situation is and will be...

Charleston, South Carolina
Reviewed 25 October 2016

Very nice staff, clean, pet-friendly for our family stay during hurricane evacuation. The "suite" had two bedrooms each with a TV, which was perfect for our family to have a little more space. Recommend!

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Thank anneroberts1001
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!

Reviewed 3 October 2016 via mobile

Stayed her Sun. 10-2. Not really a great outside first impression but when I called the gentleman to see if he had rooms available he was so professional and inviting. When I walked in the door it was even better he again was so professional he went above and beyond to accommodate my every needs. Room was very clean beds...

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Helpful?
Thank skeeter4
Jim'Le C, General Manager at Residence Inn Macon, responded to this review

Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Macon and we hope you choose to stay with us again whenever your travel needs bring you back to Macon.

Between VPS & PNS
Reviewed 20 September 2016

The Residence Inn is our go-to hotel when traveling. Great quality and value, especially when you consider two evening meals a week and daily breakfast. Staff was super friendly and property was in great shape. There seemed to always be someone walking around looking for something to clean up off of the floor. Room was well kept and in great...

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Helpful?
Thank Nuttree
Jim'Le C, General Manager at Residence Inn Macon, responded to this review

We appreciate your feedback, with integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

florida
Reviewed 6 August 2016

Excellent property. Beds are comfortable, water is hot, quiet place to get some sleep after a long drive. Hot breakfast in the morning is welcomed. We had a one bedroom suite and it has plenty of space.

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Helpful?
Thank thenfamily
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you...

Miami
Reviewed 6 August 2016

Perfect place for an overnight stay travelling up and down 1-75. Beautifully remodeled and the rooms were fantastic. Easy to get on and off 1-75 and there are food options close by. The staff is amazing and everyone was very friendly and accommodating to all request. Our front desk representative, Tommy, was amazing and provided us with very helpful information...

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Thank AW_Kin
Atlanta, Georgia
Reviewed 25 July 2016 via mobile

We we're in town for a big USTA state tennis tournament with a dozen teens and their families. We booked in advance and had no problems getting the rooms/ sizes we needed. Rooms were nice and updated, plenty of outlets, desk for computers, etc. It was very hot and humid outside and the air conditioner worked great and kept us...

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Helpful?
Thank Cc K
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Atlanta, Georgia
Reviewed 24 July 2016 via mobile

Location, staff,decor and comfortable all 5 star. Our third stay in as many years and always perfect. The staff couldn't be more welcoming and genuine. Next time in Macon this is where we will stay for sure. Recent common area renovation turned out beautifully.

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Helpful?
Thank lauraalphaga
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for...

Indianapolis, Indiana
Reviewed 28 June 2016

On our way to Florida we stopped off at RI in Macon. Great location and easy to get to from the highway. Comfortable rooms and the breakfast area the next morning had lots of choices. Will keep it in mind for our next big outing

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Helpful?
Thank archietek52
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for stopping by the Residence Inn Macon. We are really delighted to hear that our accommodations, facility, and staff meet your expectations We welcome you to stop again when passing through.

New York City, New York
Reviewed 28 June 2016

We arrived at this hotel, early morning of 6/24/16; a part of a party of 3 couples and their children. A couple had arrived on the 23rd of June, while the 3rd couple arrived few minutes into our arrival. We found the door to the first room assigned us latched shut from the back and could not be opened. So...

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Helpful?
1Thank kfahm2016
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Hello Thank you for your comments regarding your stay at the Residence Inn Macon. Although my staff and I continue to do a great job of serving our guests and providing a comfortable and enjoyable lodging experience, it seems you are disappointed. Please understand we all take great pride and strive to make every stay exceptional. There are certain cases...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Macon

Address: 3900 Sheraton Drive, Macon, GA 31210
Region: United States > Georgia > Macon
Price Range: €124 - €150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn
Hotel Style:
#17 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Macon staff and other travellers.
4 questions
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Orlando, Florida
9 months ago
Baltimore, Maryland, United States
over a year ago
over a year ago

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Questions? Get answers from Residence Inn Macon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for suite”
 of 5 bubbles edc470, 16 Mar 2017 | Read review
“There are only 3 floors, and we stayed one room down from the elevator. Our room was still quiet.”
 of 5 bubbles Dahlgren_ILLakelover, 3 Jan 2017 | Read review
“Take your pick...interstate on one side and train noise from the other side.”
 of 5 bubbles Nuttree, 20 Sep 2016 | Read review
“All are good”
 of 5 bubbles thenfamily, 6 Aug 2016 | Read review
“Choose a room facing away from I-75”
 of 5 bubbles AW_Kin, 6 Aug 2016 | Read review
5 of 5