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Holiday Inn Express O'Neill

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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Lincoln, Nebraska
Reviewed 22 March 2016

I've been staying in this hotel once or twice a year for more than six years. It has gotten worse each visit. It seems that being one of the few hotels for miles has lowered the owners' standards so much that there is little concern for cleanliness and for fixing the things broken by previous guests. A moldy smell hits...

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Helpful?
1Thank Karen S
D P, Manager at Holiday Inn Express O'Neill, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely Management.

Denver, Colorado
Reviewed 24 October 2015 via mobile

Rooms are clean and big. Offers several HBO channels which is always a bonus when stuck in a hotel room with not many local attractions to visit. Breakfast had the most options I've seen anywhere. (Which says a lot as I am in hotels 8 out of 12 months a year) Very quiet as well, slept like a baby.

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Thank Autumn W
D P, Manager at Holiday Inn Express O'Neill, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Iowa
Reviewed 15 September 2015

We stayed here one night on our way home from Wyoming. The room was very large and clean, and the beds were comfy. Nice big bathroom too. The breakfast was very good with a good variety. Would probably stay here again if we came thru O'Neill.

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Thank leshwa
D P, Manager at Holiday Inn Express O'Neill, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Palm Coast
Reviewed 1 September 2015

Working in Bassett NE for the week, the Holiday Inn Express in O'Neill is the best place to stay for 50 miles in any direction. Room was clean, breakfast is the same at all HIE's that I've stayed at. Staff was very nice, helpful. Only thing missing were the afternoon cookies that I've seen at other HIE's. Otherwise, great stay.

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Thank Anthony D
HIExpressOneill, Manager at Holiday Inn Express O'Neill, responded to this review

Thank you very much for your feed back , we appreciate your business . We will put in consideration with management about cookies , But we do have healthy option of fresh fruits check inn , based on guest recommendation.

Downers Grove, Illinois
Reviewed 12 August 2015

Check out is 11:00am., that's good. However, we left our room to go for breakfast about 8:30 a.m., as we were returning and approaching our room we saw the maid. She had just stripped our bed and didn't speak English well, she was middle eastern, she was trying to apologize. BUT I remembered we left cash on dresser. Door was...

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1Thank janzooks
HIExpressOneill, Manager at Holiday Inn Express O'Neill, responded to this review

We do apologize that you felt above situation. We went in detail to find out about your concern , which came up that your room was marked as check out and there was stuff that in your room was only a jacket which housekeeping thought that this must be forgotten my guest. About Five $ if it was stealing, then...

Norfolk, Nebraska
Reviewed 15 July 2015

We had a wedding in Chambers and could not check in until late. When we got there they quickly checked us in with no problems. The room was clean and breakfast the next morning had really good selection.

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Thank Zandafish
D P, General Manager at Holiday Inn Express O'Neill, responded to this review

Thank you for your recent stay with us at O'Neill holiday inn express. We appreciate that you liked our clean room and our full hot breakfast. We will look forward to see you for your future visit in O'Neill.

Reviewed 19 May 2015 via mobile

Got here late and easily checked in to a clean room with a comfortable bed. Stayed 2 nights and had a seamless visit. They even had local donuts on their morning breakfast bar! Of course, I skipped those and went for plain oatmeal, but it was nice to see something different. All of the staff were kind and accomodating. The...

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Thank dreuxsgirl
D P, Manager at Holiday Inn Express O'Neill, responded to this review

Thank you very much for staying at O'Neill Holiday Inn Express. We really appreciate your great response and are glad that you liked your stay at our hotel it means a lot to get such a great review from our valued guest .

Kearney, Nebraska, United States
Reviewed 16 April 2015 via mobile

The Holiday Inn express is the best option for a stay in O'Neill, but for my stay it was at least $25 too high for what it is, which means with taxes and fees you are $40 higher than a comparable chain for the same amenities. I guess you are paying for the name? Room was comfy, breakfast was typical...

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Thank Lonnie K
Michigan
Reviewed 11 April 2015 via mobile

Stayed here April 4 and was happily surprised by the top notch service we had at check in. The evening front desk employee went above and beyond to make me feel welcome. The only downside was the April 5 morning front desk employee seemed put out by guests. The room was very clean and well appointed.

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Thank Nebraskatravler69363
Peru, Nebraska
Reviewed 2 March 2015

We had wonderful customer service at our stay in this hotel! They let us check in hours a head of check in time to prepare for a wedding we were taking part in. The next morning they also warmed up some more breakfast for us literally minutes before breakfast serving time was over. My only complaint would be the pool....

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Thank Hunterleesmomma

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Irish Capitol of Nebraska. The Holiday Inn Express O'Neill Hotel has the friendliest staff in town. Enjoy our indoor heated swimming pool, hot tub and fitness center. You can also use the state-of-the-art professional fitness equipment at Anytime Fitness 24 hours a day free of charge. The business center is equipped with high-speed internet services. Opened in June 2001, we received the 2001 Newcomer of the Year Award. We were presented the Quality Excellence Award in 2002, 2003 and 2007. Hotel features include free local phone calls and a complimentary Express Start continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll and the only hot complimentary breakfast of the area. Visit O'Neill, NE and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express O'Neill

Address: 1020 E Douglas St, O'Neill, NE 68763-2102
Region: United States > Nebraska > O'Neill
Price Range: €126 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express O'Neill 2.5*
Number of rooms: 54
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Also Known As:
Holiday Inn Express o`Neill Hotel o Neill
Holiday Inn o Neill
o Neill Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express O'Neill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like rooms on the ground floor”
solomonw305, 21 Dec 2016 | Read review
“Pool ice cold-hot tub nice”
bradleyk674, 4 Aug 2016 | Read review
“Try the local options. IF this had been my first HIE experience I would NEVER go to another.”
Max8550, 22 Jul 2016 | Read review
“Not many rooms available since many are used by the workers.”
123456grands, 14 Jul 2016 | Read review
“2nd floor does not have an ice machine.”
Rynos123, 8 Feb 2014 | Read review
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