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Scenic Hotel Franz Josef Glacier Hotel

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Scenic Hotel Franz Josef Glacier Hotel
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570 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Whitchurch, United Kingdom
Reviewed 4 days ago NEW

The most memorable thing about our stay here was the bed. It was luxuriously comfortable and we had a really good night's sleep. Lovely spacious room with a view of the glacier in the distance. Very clean and well-appointed. Well placed for restaurants and shops. The staff were very friendly and helpful. The buffet breakfast was good - with stunning...

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Helpful?
Thank Liz J
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Liz J, Thank you for putting pen to paper and sharing your feedback with the TripAdvisor.com community. I am please to read that you have enjoyed your stay with us. Best wishes, Alexander

Bayern
Reviewed 6 days ago NEWvia mobile

We had a great stay there in the Scenic. As we arrived much too early we got the advise to walk to the glacier first. Great advise as it started to rain on our walk back. :-) In the hotel we got an Upgrade to the other wing which we appreciated a lot, thanks again. The room was very big...

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Helpful?
Thank Daniel J
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Daniel J, Thank you for posting a review of the Scenic Hotel Franz Josef Glacier on TripAdvisor.com. I am pleased to read that you have enjoyed your stay with us. Please keep us in good memories and visit again. Best wishes, Alexander

London, United Kingdom
Reviewed 1 week ago NEW

As noted by other reviewers it rains a lot in Franz Joseph and our 2 night stay was no exception! There is one double and one single bed in the room and a couple of chairs. There is no air con so sometimes you have to open the sliding doors to cool the room down. The shower worked well and...

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Helpful?
Thank Surrey 13
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Surrey 13, Thank you for putting pen to paper and for sending us your review of the hotel. I am pleased to read that you have enjoyed your stay with us. Best regards, Alexander

Godalming, United Kingdom
Reviewed 1 week ago

We arrived in the pouring rain, not unusual for the west coast. Our room was comfortable and functional with a comfortable bed but not much of a view. There was a covered walkway from our room to Reception, which showed how often it rained. We had been allocated places in the upper restaurant. Dinner was good, but breakfast the next...

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Helpful?
Thank Kfrancis
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Kfrancis, Thank you for your feedback. I understand that at times the breakfast service (especially the coffee service) can be slowish. For this reason we have installed full automated full bean coffee machines at our breakfast buffet for self service. This free service was most likely not pointed out to you and I apologoise for any inconveniences this may...

Reviewed 1 week ago via mobile

Thank you so much to scenic hotel - we had a really lovely stay! The room was clean, very close to everything in town, breakfast was great. We really enjoyed our stay! There were a couple things though, the bed was really soft but it caved in which made it hard to find a comfy spot, the shower was awful...

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Helpful?
Thank travellovex4240
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear travellovex4240, I am pleased to read that you had an enjoyable stay at the Scenic Hotel Franz Josef Glacier. Please stay in touch and visit again. Best wishes, Alexander

Cheshire
Reviewed 1 week ago via mobile

We arrived without booking and requested 3 nights accommodation. The receptionist worked hard to find a room for the 3 nights as there were coach parties booked in for each night but she found one. The room had a double and single bed with all the facilities we needed. Breakfasts were great, with a wide choice of hot and cold...

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Helpful?
Thank GlobalWanderer10
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear GlobalWanderer10, I am pleased to hear that the team was able to assist with your last minute booking. Considering that you chose to stay with us during one of our busiest time you can consider yourself really lucky that rooms were available. Please keep us in good memories. Best wishes, Alexander

Glasgow, United Kingdom
Reviewed 1 week ago

This hotel has fairly small rooms. Standard size and very soft double bed, large screen tv, small but effective shower and coffee / tea facilities. The rooms have seen better days. Restaurant food for both dinner and breakfast were good and the staff were friendly although service was rather slow.

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Helpful?
Thank Douglas B
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Douglas B, Thank you for posting a review of the hotel on TripAdvisor.com. We appreciate your feedback and hope to see you return to the hotel in the future. Best regards, Alexander

Dubai, United Arab Emirates
Reviewed 1 week ago

Franz Josef is an amazing place to visit & we had a great time there BUT if you end up staying at a hotel with such staff trust me you better not visit this place. Even though we paid a bomb for this property I regretted staying there. Not once but at multiple occasions. Travel was in Jan 2016 After...

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Helpful?
Thank NipunKhetan
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear NipunKhetan, I appreciate being made aware of any service discrepancies you have experienced during your stay at the Scenic Hotel Franz Josef Glacier. Even if this feedback relates to a stay that is goes back more than a year ago. Unfortunately, I am unable to address this feedback with the team member responsible which has since finished her employment...

Quenington, United Kingdom
Reviewed 1 week ago

We had a disappointing experience and this was supposed to be one of our better stays during our tour. Started with reception, when we asked about booking for dinner .. the time at this point was 2pm. We wanted to dine at 6.30 to 7pm time. We were told 8pm, earliest as there were coach parties in earlier, unless we...

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Helpful?
Thank Jdmd2015
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Jdmd2015, Thank you fro taking the time to send us your feedback. You have stayed in one of our Standard rooms which, despite being smaller in size, offer the same quality features as our Superior rooms. It is correct that the hotel accommodates group tours during the season but we aply the same level of courtesy also to all...

Dublin
Reviewed 2 weeks ago via mobile

Spent 2 nights here , as part of our self drive holiday in New Zealand. Pros: Well located; Helpful staff; Cons:--In our opinion No Elevator to upper floor; Rooms very tired -- need a full refurbishment now Breakfast was of a "army canteen" standard, and the hot breakfast was -- at best-- lukewarm; The hotel is seriously overpriced-- in our...

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Thank Courtmac2013
Alexander T, General Manager at Scenic Hotel Franz Josef Glacier Hotel, responded to this review

Dear Courtmac2013, I appreciate your feedback which I have taken on-board. Kind regards, Alexander

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Scenic Hotel Franz Josef Glacier sits at the edge of the Westland World Heritage Park, and is just moments from one of New Zealand’s most spectacular natural attractions, the Franz Josef Glacier. Scenic Hotel Franz Josef Glacier makes the most of its alpine location and offers quality accommodation in two separate hotel ‘wings’. Stay in either the Douglas or Graham wing, and enjoy the beautiful surroundings within Franz Josef village. Our hotel is in a premium location, making it the perfect place to base yourself while exploring the magnificent Westland region.Our professional, friendly staff look forward to welcoming you and helping to make your stay enjoyable and comfortable. Your visit will be made even more memorable by the many natural wonders in the area. Just be sure to bring your camera! ... more   less 

Additional Information about Scenic Hotel Franz Josef Glacier Hotel

Address: 36 Main Rd | Off State Hwy 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: €137 - €356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scenic Hotel Franz Josef Glacier Hotel 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Franz Josef Glacier Hotel
Hotel Style:
#4 Family Hotel in Franz Josef
#7 Luxury Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Scenic Hotel Franz Josef Glacier Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles NipunKhetan, 8 Feb 2017 | Read review
“consult Sonal Sharma, he will understand your requirements and help you to choose right room”
 of 5 bubbles jessgidda, 8 Jan 2017 | Read review
“Ask for higher up floors.”
 of 5 bubbles tanikah2017, 1 Jan 2017 | Read review
“Definitely get a double Superior room.”
 of 5 bubbles , 29 Nov 2016 | Read review
“Ask for a bigger room”
 of 5 bubbles 984evelyns, 28 Nov 2016 | Read review
5 of 5