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The Terrace Motel

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286 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Reviewed 6 days ago NEW

In a very touristy place this little motel stands out. Enjoyed my stay here!. The service was good, the people behind the counter very helpful and the rooms were up-to-standard. Wifi was free and unlimited and very fast! The room were well kept with a hotplate and a great shower! I slept well at this place. Really a place to...

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Helpful?
Thank Criticalscout
Tom S, Manager at The Terrace Motel, responded to this review

Hi Thank you for taking the time to write a review, we are happy to hear you enjoyed your stay. We hope you are able to visit again - when you do our best prices are only on our own website. We hope the rest of your holiday goes well. Regards Logan

Sunshine Coast, Australia
Reviewed 1 week ago via mobile

My partner and I stayed for 2 nights while in Franz Josef. Right in the middle of town. The receptionist was great to check in with, she also advised us that they had a free glow worm cave walk on at night. Once checking in the room was really clean and fresh we paid extra for the mountain view room...

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Helpful?
Thank tiffanyleemouy
Tom S, Manager at The Terrace Motel, responded to this review

Hi Tiffany Thank you for taking the time to write a review. The team and I are happy to hear you enjoyed your stay. I will look into the position of the TV, it is intended so that you can watch it either from the bed or the couch. We hope you are able to visit us again - when...

Surrey, England
Reviewed 2 weeks ago

The Terrace is very well appointed motel in the centre of Franz Josef. Restaurants, bars, supermarket, souvenir shops and helicopter rides are all within an easy stroll. The staff were very helpful and the addition of freshly baked scones in the afternoon was a bonus.

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Helpful?
Thank KaBrH
Tom S, Manager at The Terrace Motel, responded to this review

Hi KaBrH Thank you for taking the time to write a review. We are very happy to hear you enjoyed your stay and our quiet central location. We hope you are able to come back and stay with us again, when you do book on our website for our best prices. We hope the rest of your holiday goes well....

Atlanta
Reviewed 2 weeks ago

Basic accommodation but very comfortable place in Franz Josef with friendly staff. Family owned by second generation. Nice that it is a block off main road so rooms are quiet. Lots of traffic on main road as it is the highway and is the only road in and out. Free 20 minute walk with staff at night to see the...

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Helpful?
Thank SeasonedTraveler58
Tom S, Manager at The Terrace Motel, responded to this review

Hi Thank you for taking the time to write a review. I am happy to hear you enjoyed our quiet central location. We have a wide range of rooms so I suspect by your comments you may have stayed in one of our smaller options, if people are looking for rooms with separate lounges or two person spa baths etc...

Stockholm, Sweden
Reviewed 3 weeks ago

What a good location, close to everything in Frans Josef. Room excellent with parking spot outside. The owner came with freshly baked scones and Jam/butter in the afternoon!!!! Good mattress but stiff pillows. You have all you need in the kitchen except a cooking plate.

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Helpful?
Thank Centh
Tom S, Manager at The Terrace Motel, responded to this review

Hi Centh Thank you for taking the time to write a review, we are happy to hear you enjoyed your stay and hope you are able to visit us again (when you do for our best rates please book on our own website). We hope the rest of your holiday goes well. Regards Logan

Las Vegas, Nevada
Reviewed 3 weeks ago via mobile

We stayed here just one night on our trip down the west coast. It is in a great location to walk to restaurants and shops. The staff was very friendly. The rooms are very clean and quiet. We would stay here again when passing through.

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Helpful?
Thank ChristchurchKevin
Tom S, Manager at The Terrace Motel, responded to this review

Hi Kevin Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and we hope you can stay again at some point, (when you do, book direct on our website for the best prices). We hope the rest of your trip went well. Regards Logan

San Francisco, California
Reviewed 4 weeks ago

What gives this motel 5 stars is their honesty and integrity, in addition to their location and friendliness. The rooms are clean and comfortable. If you are going to fly over the glacier in a chopper, be sure to book through the motel as you will receive a discount. Also, at night the staff will lead a walk to see...

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Helpful?
Thank Bill B
Tom S, Manager at The Terrace Motel, responded to this review

Hi Bill Thanks for taking the time to write a review, we are happy to hear the earrings got back to you safely. Hopefully you are able to visit us again one day - when you do book on our site for the best prices. I hope the rest of your holiday went well and your enjoyed Dunedin. Regards Logan

Reviewed 4 weeks ago via mobile

This motel is in a great location. The staff are helpful and very friendly. One of them even brought freshly baked scones to our room. The rooms are comfortable and handy for shops and restaurants. Take the helicopter ride up to the glacier for a day to remember.

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Helpful?
Thank JanRickBeeches
Tom S, Manager at The Terrace Motel, responded to this review

Hi Jan Thank you for taking the time to write a review. We are very happy to hear you enjoyed your stay and our location. I am glad you enjoyed your helicopter flight and hope we were able to get you a discount on your trip. I hope the rest of your holiday goes well. Regards Logan

Raleigh, North Carolina
Reviewed 16 February 2017

We had a lovely room that was bright and airy. One bonus is that you park next to the door of your room. The room was spotless with efficient food prep area and a lovely bath. The staff was especially nice when we arrived.

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Helpful?
Thank windsorsmom
Tom S, Manager at The Terrace Motel, responded to this review

Hi Windsorsmom Thank you for taking time to write a review. The team and I are really happy to hear you enjoyed your stay. We hope you are able to come back and stay with us in the future - when you do our best rates are on our own website. We hope the rest of your holiday goes well....

Minneapolis
Reviewed 14 February 2017

We had a great stay at the Terrace. Right after we got settled in our room, the front-desk person came around with fresh, warm scones in a basket, plus butter and jam. In the evening, we went along on the free glowworm hike with Emily, just behind the hotel on the Callery Gorge Walkway. We saw lots of glowworms in...

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Helpful?
Thank seaburytraveler
Tom S, Manager at The Terrace Motel, responded to this review

Hi Seaburytraveler Thank you for taking the time to write a review. We are very happy to hear you had a great stay and hope you are able to come and stay again, when you do book direct on our website for our best prices. We hope you enjoy the rest of your holiday. Regards Logan

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Terrace is the closest Motel to the centre of Franz Josef Village, yet on a quiet side street. The 4 star Terrace Motel offers views of snow capped mountains and the Croz Glacier from its grounds. Unlimited Free Wi-Fi and free on-site parking are included. The Terrace offer Hotel style rooms along with rooms with cooking facilities, next to reception is a quiet restaurant operated by two of Franz Josef most experienced restauranteurs. The Terrace is the closest Motel to Franz Josef's free Glow Worm Caves and Franz Josef Kiwi Bird Centre where guests can experience New Zealand's national bird up close. The Terrace offers spacious ground floor accommodation with electric blankets and electric heating, flat-screen Televisions, tea/coffee making facilities and all en suite bathrooms, some feature a Spa Bath. Guests have a choice of studio's or spacious 1 and 2 bedroom apartments. Most rooms features stove tops and microwaves along with a dining area (please note Hotel style rooms offer tea / coffee and breakfast making facilities only). All rooms are serviced daily. Guests have access to shared laundry and barbecue facilities with outside tables and chairs. The tour desk can organise a range of activities including discounted helicopter flights, hikes, kayaking, horse treks and glacier walks. ... more   less 

Additional Information about The Terrace Motel

Address: 15 Cowan Street, Box 44, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: €70 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Terrace Motel 4*
Number of rooms: 11
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from The Terrace Motel staff and other travellers.
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1 month ago

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Questions? Get answers from The Terrace Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room will suffice”
 of 5 bubbles Criticalscout, 19 Mar 2017 | Read review
“Room 18 to 20 King”
 of 5 bubbles Centh, 2 Mar 2017 | Read review
“All the rooms look good.”
 of 5 bubbles windsorsmom, 16 Feb 2017 | Read review
“rooms with views of mount cook spectacular”
 of 5 bubbles nursenancy2013, 26 Dec 2016 | Read review
“Not a big place so all rooms OK!”
 of 5 bubbles Parkdale-Beach, 26 Dec 2016 | Read review
5 of 5