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Heartland Hotel Fox Glacier

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Heartland Hotel Fox Glacier
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181 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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San Diego, California
Reviewed 5 days ago NEW

This was the worse hotel on our trip through New Zealand, we were really taken by surprise in a very disappointing way. It is run down and smells run down, the rooms are tiny and noisy. It felt like a hostel, not a hotel. The bathroom was the same size as the room. If you like fried food this is...

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Thank Grace W
Milton Keynes, United Kingdom
Reviewed 2 weeks ago

This is quite a good place to stop at when visiting Fox Glacier. Reasonably priced and friendly staff. Rooms are good and clean. Food is also reasonably good at fair prices. Big bar next door too. Only gripe was that service was slow at times, but that maybe because we caught it on a bad day.

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Thank timjoe333
Meopham, England, United Kingdom
Reviewed 2 weeks ago

Having been travelling and enjoying our road trip around nz this nearly ruined our holiday, This hotel is dated, paper thin walls, tiny rooms- we could only open one case at a time! There is no lift and we were in the furthest room from reception. Help was offered but my husband was not going to let the little girl...

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Thank Caren S
Albion Park, Australia
Reviewed 2 weeks ago

Close to our accommodation and offering great pub meals and nice cold drinks. Spent time talking to the very friendly locals and thoroughly enjoyed our time there. Would recommend for meals and drinks, not sure about accommodation as we did not stay there.

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Thank Shane T
Ipswich, United Kingdom
Reviewed 3 weeks ago

Having been booked into the Heartland Hotel by our travel agent as part of a tour of the South Island we were not aware that there are two Heartland hotels in Fox Glacier. Arrived at the first somewhat dismayed to find it rather down at heel and was relieved to be directed across the road to what promised to be...

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Thank RClouter
Reviewed 3 weeks ago via mobile

Stay in the new heartland hotel, the renovated one. The rooms and very clean and well maintained and with all amenities. Though they are small but good for a night's Stay or two. The breakfast provided is good. But for lunch or dinner you might have to go to the nearby restaurants. There are more restaurants in Franz Joseph but...

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Thank Hinal M
Northern Ireland
Reviewed 3 weeks ago

We stayed here a night in January and found the hotel very comfortable since the room we stayed in had been newly refurbished. The breakfast was great and the hotel bar fun,warm and friendly. The staff were attentive and provided a good service,there was on site parking which suited are needs.

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Thank RPRedman
Reviewed 4 weeks ago via mobile

This quaint little hotel isn't as bad as some of the reviews are saying. It's older but they have done a great job keeping it relevant. The room was clean, well stocked and no issues with anything not working. Check in and out was easy and the location was fab. If I had my time again I would stay a...

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Thank Zoe S
Reviewed 4 weeks ago

We stayed at the Heartland's second hotel, which is on Fox Glacier Highway, while on a coach tour of New Zealand and found the service and facilities poor, despite the hotel supposedly having undergone a multi-million dollar refurbishment in 2016. Because we were part of a tour, the hotel restaurant staff refused to take our orders until the whole table...

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Thank bob r
New York
Reviewed 5 weeks ago

Clean room with great amenities and good shower pressure. Kind staff and quiet location. No elevator, so you do need to carry your suitcases upstairs. Centrally located so everything in town is walkable.

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Thank AlmostAnywhere44

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service

Additional Information about Heartland Hotel Fox Glacier

Address: 11 Cook Flat Road | P O Box 2, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Fox Glacier
Price Range: €99 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartland Hotel Fox Glacier 3*
Number of rooms: 167
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Fox Glacier staff and other travellers.
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Questions? Get answers from Heartland Hotel Fox Glacier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a room on the street, can hear everything that goes on!”
 of 5 bubbles 957gracew, 18 Mar 2017 | Read review
“Ground floor if you must stay here”
 of 5 bubbles 545carens, 8 Mar 2017 | Read review
“Go elsewhere”
 of 5 bubbles M5791MIbobr, 20 Feb 2017 | Read review
“Check your TV is working.”
 of 5 bubbles AddickMark, 5 Dec 2016 | Read review
“Avoid main floor rooms. Ask for a room with a king bed.”
 of 5 bubbles l0vet0travelCalgary, 18 Mar 2016 | Read review
5 of 5