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Chateau Tongariro Hotel

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1,312 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
Taupo, New Zealand
Reviewed 2 November 2015

Decided to go to the Chateau for the long weekend, something different. When we arrived we had the “High Tea” which is a classic selection of sandwiches, cakes and deserts and scones with cream and jam. Everything was fresh and enjoyable and very relaxed in the lounge area with the open fire burning and great views. Good way to start...

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1Thank tuataraTaupo_NZ
Reviewed 1 November 2015

Hubby & I recently stayed at this grand old hotel. It was very warm and comfortable. The customer service was outstanding even at the Ferguson cafe which I understand is also owed by the Chateaux the young lady was informative about the area and the history of the Chateaux she was so friendly we've decided to come back again to...

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1Thank Jacquie R
Napier, New Zealand
Reviewed 29 October 2015

We had my fathers 60th birthday here at the Chateau 4 years ago now. The room was large and fit all of our 80+ guests. The young children were occupied with the cinema on site. The full-size snooker table was used regularly and a great night was had by all!

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Thank sergei123321
Waihi, New Zealand
Reviewed 29 October 2015

We went skiing at Mt Ruapehu , we were lucky to get a cancelled booking at the Chateau for Saturday night. There had been new soft snow falls and for learners the experience was great. But how much better for staying on the mountain in style and grace, the food was great, and if the band was not asked to...

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Thank sensable2015
Auckland, Auckland, New Zealand
Reviewed 27 October 2015

We booked for high tea at The Chateau, having heard good reports. Unfortunately, from there it went totally downhill. Our waitress couldn't speak a word of English. We ordered toasted sanwiches and one high tea (tiered platter). The sandwiches arrived ten minutes before the high tea, which clearly looked like an after-thought. One would have thought the toasted sandwiches would...

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Thank CookieSA62
Reviewed 23 October 2015 via mobile

Pouring with rain, the guttering must be broken because there was a torrent of water hitting the roof outside all night long. Very noisy. No bath mat provided. Service very good. Door man very polite and helpful though not used to that kind of service. Front desk staff very professional and polite. Drinks very very expensive but to be expected....

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1Thank Kelsey B
Spain
Reviewed 22 October 2015 via mobile

We were going to stay at this location for two nights but finally decided to cut to just one night. The hotel property is beautifully located in the Tongariro National Park. We found the hotel staff friendly and quite professional in general. The hotel inside is extremely old, the rooms have great views generally speaking but the bathroom is old...

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1Thank Israel001977
Reviewed 18 October 2015

Staff are great and theres plenty of them about - the (2) main door openers - the maintaining the fire man, the guy who rushes the missing from the room electric jug up to the so you can make a cup of tea at 6.30 am. Food wasnt as magical as it has been on past visits. This time it...

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Thank Jenni W
Te Awamutu, New Zealand
Reviewed 16 October 2015

My husband and I have stayed at The Chateau on 3 occasions and each 1 was better than the last. As it was our anniversary we were greeted to a beautiful refurbished heritage room, hand made chocolates and bubbles. The staff were very welcoming on our return. The olde world charm and surroundings bring back fond memories of years gone...

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Thank sharenw2015
Auckland Region, New Zealand
Reviewed 15 October 2015

I am not sure where to begin. This is a picturesque location, set in the beautiful mountains just outside of Lake Taupo. This had been a dream destination of my wife until we got there. Upon arriving, the first thing you notice is the dilapidated staff quarters that are directly across the street from the hotel. It looked like something...

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Thank Metrotide

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Everything we do at the Chateau Tongariro Hotel we believe in providing you with a timeless elegance. We believe that preserving tradition and history is most important and as the hotel is located within a dual World Heritage National Park, conservation and culture are also at the forefront of your experience. Tongariro National Park provides a stunning natural playground bursting with diverse landscapes for visitors to the Chateau Tongariro to discover. Chateau Tongariro provides accommodation, restaurants, bars and conference facilities and is an all-seasons, utterly timeless experience not to be missed. ... more   less 

Additional Information about Chateau Tongariro Hotel

Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Region: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range: €117 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Tongariro Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Heritage room, they are delightfully decorated”
 of 5 bubbles homebythelake, 6 Dec 2016 | Read review
“Money talks.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Tongariro wing had wonderful views of the mountain when weather permitted.”
 of 5 bubbles jokebrady, 27 Oct 2016 | Read review
“As I was on an all inclusive tour all the booking was done for me ,but no complaints”
 of 5 bubbles kiwicarmel, 22 Oct 2016 | Read review
“Incredible place with interesting history, wonderful staff, great setting at any time of the year.”
  • Room with a view !
 of 5 bubbles JillM935, 20 Oct 2016 | Read review
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