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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 23/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Resort Maui at Wailea
Updated 23/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 9 hotels in Wailea
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Escape to paradise, bask in the warm sunshine and fresh ocean breezes. The open-air setting provides for natural social distancing, and the "Safe on Maui" program assists guests with some of today's unique challenges before and during their stay. Humpback whale sightings abound from the resort's elevated position above Wailea beach.
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Room & Suite (1,051)1,051
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Saltwater pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Canoeing
Diving
Game room
Hiking
Snorkelling
Tennis court
Water sport equipment rentals
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Family Resort
Languages Spoken
English, French, Spanish, Czech and 6 more
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
12Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
3900 Wailea Alanui Drive, Wailea, Maui, HI 96753-5453
Getting there
Car HireSee all Wailea car hire
6,439Reviews213Q+A100Room tips
Reviews
Traveller rating
- 5,344
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- 269
- 131
- 83
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Popular mentions
We have been coming to the Four Seasons Maui for 15 years and it is a pleasure each each and every time. The service is outstanding. To their credit the resort is currently fully staffed and they have done an excellent job of observing covid restrictions. The resort is continually updated. Furniture in the lobby is new and fresh. The staff is accommodating in every which way. It is truly a home away from home.
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Mark Simon, Marketing at Four Seasons Resort Maui at Wailea
Responded 5 days ago
Aloha Mexstein, and mahalo for the great review! Thank you for calling attention to our wonderful staff and for how safe you felt during your stay. We aspire to be the safest resort on Maui, and our team is working hard to adjust to the new protocols. We look forward to welcoming you back soon! Warm regards, Mark
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Hotel's Favourite
This is hands down the best hotel I have ever stayed at, in my travels throughout the US and in 60+ countries overseas. The staff thinks of your every need - even before you do! I slept amazingly well, and partook of the spa services to have one of the best massages of my life. I also joined the complimentary outrigger sailing in the morning and had a fantastic time. Do yourself and your family a favor and book a solid retreat at this amazing resort.
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Date of stay: February 2020
Rooms
Location
Service
4 Helpful votes
Helpful
Response from MarkAJSDOM, Manager at Four Seasons Resort Maui at Wailea
Responded 26 Feb 2020
Aloha MBcitySanDiego, and wow - what a fantastic review, from such a worldly traveler - thank you! We are delighted you enjoyed your stay and look forward to welcoming you back soon. . . Warm regards, Mark
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We felt so incredibly safe during our stay. Due to current Hawaii COVID rules we were mandated to wear masks at all times. The only time we were not required to wear a mask was when we were in the pool, in the ocean or sitting at our lounge chairs eating or drinking (all safely distanced) or eating at a table for meals. All Four Seasons staff were excellent about all wearing their masks 100% of the time. They were very good about enforcing mask wearing too. It felt different to wear a mask this trip, but I didn’t mind as I was so grateful to be there and we still had so much fun! This is the email I just wrote to Marc the General Manager: Dear Marc, We just stayed at the Four Seasons Maui from 12/28/2020 to 1/9/2021. We wanted to let you know what a wonderful stay we had at your hotel. We felt very grateful to be there and appreciated how all of your staff went above and beyond to make us feel safe during this challenging time of COVID. There are a few of your staff members who went above and beyond and were exceptional: Michael - He served us in our Cabana multiple days. He was always so happy, positive, polite, energetic and fun. He was so kind to our boys and we felt he went above and beyond and took excellent care of us. Fredo - He was our server multiple days for breakfast at Duo. He just is phenomenal, kind and always in such a great mood. He is an excellent server and didn’t forget anything we asked for. Our whole family just loved having him serve us! Amine - We had breakfast at Duo and he was not our server, he seemed to be a busser/table runner. It was around New Years and the restaurant was completely full and our actual server was obviously overwhelmed and busy. Amine went above and beyond and stepped in and took care of us. He took our order, got our drinks and served us. He was so good, he should be a server! Everyday after that he remembered us and would take the time to stop to say hello and remembered our name. He was so nice! Isabell - One of the days we had chairs by the poolside. Isabell was our server for the day and she was lovely and so sweet. When I saw her another day at the serenity pool she remembered me by name and was so friendly and kind. She is wonderful! Mary Claude - My husband had a massage in one of the outdoor huts. He has had a lot of massages over the years and he said that Mary Claude was the best masseuse he has ever had and his massage was incredible! On Wednesday January 6th we sat in the lobby bar after dinner. I am unsure of the name of the musician who was singing and playing. But he was amazing and knew every song that was requested. We had such a fun time having a few drinks and listening to him! Liz - My boys are 8 and 10 years old and I figured that they were too old for the Kids club. We managed to talk them into going for the Gecko hunt for an hour. Once they were there they didn't want to leave. They absolutely loved all the staff but they spent a lot of time with Liz doing crafts. She was so accommodating to making them happy. She was excellent and the kids loved kids club!!! They ended up going back for multiple days. It was so appreciated and as parents we were able to get a bit of quiet time. We stayed in room 574 for the first few nights. I am not sure if you are aware but there are very noisy Roosters that start sounding at around 3:30am and continue all day long on that side of the hotel. Not sure if you’ve had any other complaints. We didn’t think to turn the fan on to High on the first night to help drown out the sound, so that would have been helpful to know when we checked in. I am not sure if those Roosters could possibly be re-homed/moved to somewhere else on the island but that definitely was quite horrible and un-relaxing to listen to. But I thought I should make you aware for the benefit of future guests. Once we paid for an upgrade and moved to the other side of the hotel to room 711 we did not hear them at all and that was amazing and peaceful. Lastly I would like to say that your housekeeping team was amazing. They did such a great job cleaning our rooms. I had a few requests and they immediately came to help. For example in our 2nd room at 711 there are glass partitions in-between the bathroom and bedroom. Since I get up early to workout I would wake my husband up turning on the light in the bathroom. Once I asked, your housekeeping team immediately came and put up a blackout sheet over the partition window and that took care of the problem, I was so impressed. Thank you again for an amazing stay! This was our third trip to the Four Seasons in Maui. It was where we came for our honeymoon back in 2011 and it is still our most favorite hotel that we have ever been to. We look forward to returning in the near future! Warmest regards, Jessie and Mark…
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Date of stay: January 2021Trip type: Travelled with family
Helpful
Response from Mark Simon, Marketing at Four Seasons Resort Maui at Wailea
Responded 5 days ago
Aloha Jessie and Mark, and thank you again for your wonderfully detailed review. We are very proud of our team for adjusting to the new safety protocols. As Marc may have mentioned, we aspire to be the safest resort on Maui. Your review has been widely shared around the resort, and we look forward to welcoming you back soon! Warm regards, (the other) Mark
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I took my daughter to the Four Seasons in Wailea for her 16th Birthday. The staff and hotel were well beyond my expectations. Everyone was so gracious, helpful and waited on us hand and foot. This property is absolutely beautiful and has everything you would ever need. Thank you for a wonderful and memorable vacation.
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Review collected in partnership with Four Seasons
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Mark Simon, Marketing at Four Seasons Resort Maui at Wailea
Responded 1 week ago
Aloha Polly, and thank you for the kind words! So glad we were able to help make your daughter's birthday memorable! Music to our ears. : ) We look forward to welcoming you back to our slice of paradise soon . . . Warm regards, Mark
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We had such an amazing holiday vacation at 4 Seasons Maui! Even during pandemic hotel provided such an excellent relaxing atmosphere. Everything was just perfect! Food was amazing! We will never forget bred at Ferraro's and street chicken at Duo! Spago is so excellent! Best treat was tennis lessons! Darin is the best coach i have ever had! I had many lessons all over the world, but those ones made a huge impact on my game. I came as a player which can never serve, and came out after 9 lessons like a pro))). He is a true talent. Do not miss if you are a tennis lover. We will be back just to have that bread and tennis lessons))). But truly everything else was fabulous too.
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Helpful
Response from Mark Simon, Marketing at Four Seasons Resort Maui at Wailea
Responded 1 week ago
Aloha IrinaM733, and mahalo for the wonderful review! So glad you connected with Darin and his tennis program - he is definitely one of our resort stars, and we appreciate your singling him out. That bread in Ferraro's is our pastry team's masterpiece - we bake all of our own bread and pastries on property. Mahalo again, and we look forward to welcoming you back to the resort soon! Warm regards, Mark
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PRICE RANGE
US$633 - US$1,166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons resort maui at wailea hotel wailea, 4 seasons resort maui at wailea, four seasons resort maui wailea, four seasons wailea, wailea four seasons
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
383
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Claim Your Listing Frequently Asked Questions about Four Seasons Resort Maui at Wailea
Which popular attractions are close to Four Seasons Resort Maui at Wailea?
Nearby attractions include Polo Beach (0.5 km), Fishpipe Hawaii (0.3 km), and Grand Wailea Luau (0.2 km).
What are some of the property amenities at Four Seasons Resort Maui at Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Resort Maui at Wailea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Seasons Resort Maui at Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Resort Maui at Wailea?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Seasons Resort Maui at Wailea?
Conveniently located restaurants include Lobby Lounge at Four Seasons Resort Maui, Ferraro's Bar e Ristorante, and DUO Steak & Seafood.
Are there opportunities to exercise at Four Seasons Resort Maui at Wailea?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Four Seasons Resort Maui at Wailea have an airport shuttle?
Yes, Four Seasons Resort Maui at Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Resort Maui at Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Resort Maui at Wailea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Resort Maui at Wailea?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.