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Grand Wailea - A Waldorf Astoria Resort

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Grand Wailea - A Waldorf Astoria Resort
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5,630 Reviews from our TripAdvisor Community

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Showing 5,436: English reviews
Reviewed 2 days ago NEW

the recent renovation is great but the place is showing it's age. it can't be easy being open all of the time and it takes it's toll on the staff as well as the hotel. with so much competition in the area the Grand relies on it's sheer size and reputation but it's hardly worth the asking price.

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Thank Bryan M
Visalia, California
Reviewed 2 days ago NEW

The Grand Wailea will be my new go to location to stay when visiting Maui. Excellent and kind staff. Great customer service. Beautiful property. Not overly crowded. Away from the busy Kanapali area. Awesome restaurants and bars. Walking distance to the Shops at Wailea, which has some great shops and restaurants. I will recommend and return here most definitely.

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Thank c07760
Sonoma, California
Reviewed 2 days ago NEW

This is a large and beautiful hotel, by night and by day. We upgraded to the Napua Tower for an additional $170 per day. To be honest it was not particularly worth it. They have two lounges that serve breakfast, cocktails, food, and late night desert. The lounges were two floors apart; the drinks on one floor and the food...

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Thank SonomaRichard
Pittsburgh, Pennsylvania
Reviewed 2 days ago NEWvia mobile

We stayed here for 4 days for our anniversary. The grounds are huge, the staff were helpful and very nice. Our room was nice/clean, and the food at the restaurants was good. We are guilty of spending virtually zero time here though, other than to sleep. We ate at the buffet for breakfast one day, and it was almost $100...

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Thank PghRunner
Denver, Colorado USA
Reviewed 2 days ago NEW

I've stayed here a few times over the last 10 years or so. Up until the most recent time (December 2016), the GW was simply the best. The pools and grounds are still stunning but the rooms are tired, worn, and inexcusably dirty. It's totally acceptable for the rooms to show some wear and tear but for them to be...

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Thank Rocco1109
Amherst, New York
Reviewed 4 days ago NEW

Love every single thing about this resort . From pre arrival to departure . All the staff was v helpful . We stayed at napua tower . It was one of the best decision made . It was worth paying . Had some issue during stayed which was handled better then expected .

Review collected in partnership with Waldorf Astoria
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Thank farinaa2017
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha farinaa2017, Mahalo for staying with us at Napua Tower! We've been making a number of enhancements to our services offered at Napua Tower and I'm delighted to see you enjoyed your stay. We appreciate you choosing to stay with us as well as your feedback and hope that we have the opportunity to welcome you back. Mahalo, Tom Donovan

MELBOURNE, Australia
Reviewed 4 days ago NEW

I think the hotel was an excellent experience, the pool was well maintained and entertaining for the children, Highly recommended. Throughout our trip of the Hawaiian islands, we experienced poor food. If we were to come back the food needs improving.

Review collected in partnership with Waldorf Astoria
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1Thank Kurt N
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Mahalo for your review and for staying with us, Kurt N! We appreciate you choosing Grand Wailea for your vacation and I'm delighted to hear you enjoyed the pools and your keiki enjoyed their stay. We look forward to having the opportunity to welcome you back. Mahalo, Tom Donovan

Virginia Beach, Virginia, United States
Reviewed 5 days ago NEW

The Grand Weilea is a very nice hotel. The staffa t every level is welcoming and helpful. Was met by "Rose" upon arrival and greated with flower lei and warm smile. Registration staff was friendly and charming - can't recall the young lady who checked us in - but helped explain that the room was not ready but that we...

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Thank Shawn S
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Mahalo for your review and for staying with us, Shawn S! I'm delighted to hear you enjoyed your stay and that some of our team members played a part in making your experience memorable - they will love to read your review. We appreciate your recommendation and look forward to welcoming you back! Mahalo, Tom Donovan

Sioux Falls, South Dakota
Reviewed 5 days ago NEWvia mobile

Was bit concerned about some things I read here before going but after returning, the negativity posted here is blown out of proportion. You simply won't find every little detail to be perfect 100% of time wherever you go. We found GW to be perfect...beautiful grounds, building and beach. Food and drink were superb (yes, pricey but most resorts are)...

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1Thank sbstarr
Chicago
Reviewed 5 days ago NEW

In early December we were in Hawai'i with friends for a wedding. One of the days we scheduled brunch at the Grand Wailea. It ended up being a rainy day, so the seating time got extended despite our reservation. This was understood since they lost all of their outdoor seating from the rainy weather. We waited about 25 minutes to...

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2Thank ExoticDave

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
Region: United States > Hawaii > Maui > Wailea
Price Range: €429 - €834 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Reservation Options:
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Hotel Style:
#3 Business Hotel in Wailea
#4 Top resorts Hotel in Wailea
#4 On the Beach Hotel in Wailea
#4 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#5 Luxury Hotel in Wailea
#6 Spa Hotel in Wailea
#6 Green Hotel in Wailea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Wailea - A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Grand Wailea - A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Central block is good - some of the more remote rooms are a long walk away”
 of 5 bubbles AndyTinlin, 11 Jan 2017 | Read review
“Upper levels(6th floor and above) have great ocean views.”
 of 5 bubbles ashokv813, 10 Jan 2017 | Read review
“If available, stay in the Napua Towers. The amenities you receive well out way the cost of the upgrade.”
 of 5 bubbles teresamP667UC, 9 Jan 2017 | Read review
“Our room was ocean view and had a big patio with table and chaise lounges.”
 of 5 bubbles jonz307, 6 Jan 2017 | Read review
“I stayed in Molokini Wing with a 'garden view' and I could still take sunset photos of Kahoolawe and Molokini.”
 of 5 bubbles flr9003, 6 Jan 2017 | Read review
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