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Grand Wailea - A Waldorf Astoria Resort

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Traveller (4371)
Room & Suite (1000)
Pool & Beach (803)
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Overview
  • Excellent59%
  • Very good22%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“lazy river”(394 reviews)
“water elevator”(425 reviews)
“napua tower”(403 reviews)
Free Internet
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Grand Wailea - A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,006)
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747
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3,814
1,524
747
422
263
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All reviewslazy riverwater elevatornapua towergrand waileachapel wingrope swinghibiscus poolbistro molokinithe grand dining roomcafe kulaspa grandeadult poolfour seasonspool areaper dayvalet parkingocean view
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1 - 5 of 6,770 reviews
Reviewed 5 days ago

I understand why you add cabanas - more revenue. And I understand they don't sell until the pool chairs fill up for the most part. However, the hotel had probably 15 empty cabanas all day, every day of the 5 days we were there, and...More

Review collected in partnership with Waldorf Astoria
6  Thank kiudicello
Response from Grand_Wailea_3850, Director of Sales at Grand Wailea - A Waldorf Astoria ResortResponded 4 days ago

Aloha kiudicello, I apologize for your experience at the pool. We are continuously working towards improving our processes based on feedback like yours. I hope you will give us another chance in the future to provide you with a true luxury experience. Mahalo, Brian Lynx

Hotel's Favourite
Reviewed 2 weeks ago

We stayed here for 9nights. We were treated like family the minute we walked through the door with welcome lei's and exceptional service. The hotel is beautiful throughout from the lobby to the gorgeous grounds. We had an amazing time. Spent time on the beach...More

Thank tatum101
Reviewed 5 days ago

Our family had a wonderful stay at the Grand Wailea! The kids loved the new slide as well as playing at the Rock. We loved the food at Humu especially the Hamachi with shaved celery ice. Part of the pool was closed for emergency repairs...More

Review collected in partnership with Waldorf Astoria
Thank aronin8
Reviewed 5 days ago via mobile

I’ve been around the world and stayed in many resorts. I don’t usually stay in the Four Seasons or Ritz Carlton type properties; too uptight for my taste. However, The Grand Wailea is everything I could hope for and more. My wife cried when we...More

Thank tonybrumley
Reviewed 5 days ago

Our 2nd visit to the GW. Spent 7 nights in the Napua Tower for my 50th Birthday. From the moment my husband and I stepped onto the property, we were swept up into a parade of luxuries. Andra McGuire guided us to our Suite which...More

1  Thank SunshineHospitality
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$436 - US$914 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#4 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#5 Top resorts Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$436 - US$914 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Wailea
#3 Family Hotel in Wailea
#4 Romantic Hotel in Wailea
#4 On the Beach Hotel in Wailea
#5 Spa Hotel in Wailea
#5 Top resorts Hotel in Wailea
#6 Luxury Hotel in Wailea
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (4371)
Room & Suite (1000)
Pool & Beach (803)
Dining (300)
Amenities (54)
Family and Play Areas (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
taraseidman
8 June 2018|
AnswerShow all 4 answers
Response from HiTravel1 | Reviewed this property |
There are! and it's empty so you can fill it up.
0
Votes
alexontadvisor
4 June 2018|
AnswerShow all 6 answers
Response from 57air | Reviewed this property |
Hi I liken it to a small coveinience store with pretty good personnel and a few local and pretty good offerings. It was a disappointment for us because it was so inferior to the full buffet restaurant on property We were... More
1
Vote
Kansasman
4 June 2018|
AnswerShow all 6 answers
Response from Craig T | Reviewed this property |
Napua Tower's food and beverage offerings are quite satisfying. You will enjoy the warmth of the bartender! Did not utilize car service. A prior post mentioned the Botero Bar (lobby)...there is now the original chef... More
1
Vote
Room Tips
"Stay away from ground floor, loud pool construction."
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"There are better hotels in Wailea. Save your money or go for better value at the Fairmont or Four Seasons."
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"Room 7122 was awesome! Any room above floor 3 that faces the ocean will give you a view."
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"Be ready to walk a distance to your room. If mobility is an issue, please call in advance."
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