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Hotel Jagua Managed by Melia Hotels International

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Traveller (728)
Room & Suite (366)
Dining (152)
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Overview
  • Excellent10%
  • Very good30%
  • Average39%
  • Poor14%
  • Terrible7%
Travellers talk about
“modern hotel”(10 reviews)
“balcony door”(9 reviews)
“green house”(6 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Jagua Managed by Melia Hotels International
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Reviews (979)
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All reviewsmodern hotelbalcony doorgreen housethe main hotelpalacio de vallebit datedcuban hotelsinternet accessview of the baycienfuegos baygreat poolhot watermansionsunsetbalconiesrumcubans
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1 - 5 of 505 reviews
Reviewed 2 weeks ago

The Jagua is well located on the tip of the peninsula and affords beautiful views of the water. My room was fine but the furnishings were rather spartan. When I arrived I could not keep the electricity on, even with my room card in the...More

Thank DCH47
Hotel's Favourite
Reviewed 27 November 2017

This hotel was well organized. A distinct plus was their skill at handing out keys. We had a party of 24 to 30 people and had our keys in five minutes. Front desk continued to shine, answering questions, changing money quickly and into usable small...More

Thank PeterNMI
Response from HJagua, Quality Specialist at Hotel Jagua Managed by Melia Hotels InternationalResponded 5 December 2017

Dear client: Thank you so much for your comments about Jagua Hotel. It is very important for us to know client's opinions to improve the Hotel services quality. We will take into account your viewpoints.

Reviewed 18 April 2018

The Hotel Jagua was booked by our AHI tour. Another grand hotel built before the revolution and in need of maintenance. The hotel is clean and large. The breakfast buffet rivals good US hotels. The pool area was very big and beautiful. The sleeping rooms...More

Thank Nancy C
Reviewed 6 April 2018 via mobile

This hotel is located at the tip of peninsula not far from the town center. While It has a feel of beach resort and is managed by Melia group we found the room and service are overpriced and under standard. Room is not as clean...More

1  Thank Suwatss
Response from Jennifer G, Director Comercial at Hotel Jagua Managed by Melia Hotels InternationalResponded 6 April 2018

We appreciate your comment. Meliá Group is working on a very serious project that we assure you, will raise the quality standards of our Hotel. Thank you very much.

Reviewed 30 March 2018

We stayed here for 3 nights as part of a Saga Cuba Libre tour. Lovely setting with great sea views from the hotel. Great place to sit and watch the sun go down with a drink in hand. Rooms were as most other hotels in...More

1  Thank elmgrove5
Response from Jennifer G, Director Comercial at Hotel Jagua Managed by Melia Hotels InternationalResponded 6 April 2018

We appreciate your comment. It is very important for us the satisfaction of those who visit us, opinions like yours help us improve our service. Thank you very much.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$131 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$131 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (728)
Room & Suite (366)
Dining (152)
Pool & Beach (98)
Family and Play Areas (9)
Amenities (9)
Business Centre & Event Rooms (1)
Questions & Answers
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jdacosta16
28 January 2018|
AnswerShow all 2 answers
Response from TriciaBY | Reviewed this property |
Not as far as I remember but it has lifts.
2
Votes
teachers55
15 March 2017|
AnswerShow all 6 answers
Response from HJagua | Property representative |
Good morning: In Jagua hotel you can enjoy differents restaurant: Escambray restaurant (buffet) Palacio de Valle restaurant Los Laureles restaurant (cuban food) and Snack Bar. Regards.
0
Votes
Google Translation
JLWK2015
13 February 2017|
AnswerShow all 3 answers
Response from HJagua | Property representative |
Good afternoon: Yes, we have internet services. Regards.
1
Vote
Google Translation
Room Tips
"Get as far away from the nightclub as possible."
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"Casa Verde would be my first choice!"
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"One that doesn't smell of mold and where there's a screen door on the sliding glass door."
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"Some rooms have good views over bay"
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