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Hotel Jagua Managed by Melia Hotels International

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Traveller (759)
Room & Suite (375)
Dining (153)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent10%
  • Very good31%
  • Average37%
  • Poor14%
  • Terrible8%
Hotel Jagua by MELIÁ HOTELS INTERNATIONAL: The true spirit of Cienfuegos Hotel Jagua is a comfortable, contemporary hotel in the exclusive district of Punta Gorda, next to the beautiful Cienfuegos Bay and just five minutes from the Old Town. Its rooms, occupying a main building and three beautiful villas, offer a diverse range of accommodation options with views of the sea, gardens and swimming pool, as well as numerous restaurants and bars with Day Around & Dining Around service. Just some of the facilities that the hotel boasts are an events area, pool, gym and souvenir shops, making it the ideal place for circuits, tours, meetings and events, weddings and honeymoons.
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Property amenities
Pool
Free Parking
Restaurant
Wheelchair Access
Bar/Lounge
Public Wifi
Breakfast included
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Bay View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
Getting there
Jaime Gonzalez Airport5 km
Santa Clara Airport67 km
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Reviews (1,007)
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512 results
Traveller rating
39
164
198
81
30
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Time of year
LanguageEnglish
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39
164
198
81
30
Show reviews that mention
All reviews modern hotel balcony door the main hotel palacio de valle cuban hotels internet access cienfuegos bay view of the bay great pool plenty of hot water sunset mansion rum malecon
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1 - 5 of 512 reviews
Reviewed 2 weeks ago

Great location with nice size rooms, but the smell of mildew and dampness.was very bad, Our room was decent enough with a nice ocean view and wonderful balcony. The location is great and a nice walking distance to a park I'm sure at one point...More

Thank NAZARLondon
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 1 week ago

Dear customer, we thank you for sharing your experiences, though we regret not having exceeded your expectations. We’d like you to know that the Meliá Group has designed a very serious project to raise the quality standards of Hotel Jagua. Thank you very much and...More

Hotel's Favourite
Reviewed 11 March 2018 via mobile

The Jagua is my favorite hotel in Cienfuegos. My room has always been clean and the bed has always been comfortable. After playing baseball in the stadium, their pool is always refreshing. When I wake up, the first thing I think about is the breakfast...More

Thank 16baseball
Response from Jennifer G, Director Comercial at Hotel Jagua Managed by Melia Hotels InternationalResponded 6 April 2018

We appreciate your comment. It is very important for us the satisfaction of those who visit us, that's the reason why we are always happy to welcome you in our Hotel; opinions like yours help us improve our service. Thank you very much.

Reviewed 2 weeks ago

We started our Cuba trip with two nights here, the hotel is lovely in an excellent location with excellent views out over the water. I had misread the name as Hotel Jaguar like the animal until we got there and I found out Jagua is...More

Thank RogerM371
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 2 weeks ago

Sr. Roger, we thank you for sharing your experiences, though we regret not having exceeded your expectations. We’d like you to know that the Meliá Group has designed a very serious project to raise the quality standards of Hotel Jagua for its final incorporation. We...More

Reviewed 2 weeks ago via mobile

Location, staff and especially room was great. We had a superb suite room at green villa. It was literally front of the sea. The large Size room had lovely 60’s decoration. Meal was ok and Wifi was only good main lobby and not free.More

Thank KorkmazPerk
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 2 weeks ago

Dear customer, it’s a pleasure to know that you felt satisfied in your visit to our Villa Casa Verde. It would be great to know about another possible visit of yours, which would be wonderful! Thank you very much for your comment and have a...More

Reviewed 8 September 2018 via mobile

Hi everyone, I posted a review a while back about th Jagua hotel. Well this pass weekend I was there again this time just for breakfast wanted to know if anything that I had reviewed has been taking under consideration, and I was happy to...More

Thank Henry M
Response from OrlandoJ217, Community Manager at Hotel Jagua Managed by Melia Hotels InternationalResponded 17 September 2018

Mr. Henry, we thank you for sharing your experiences, though we regret not having exceeded your expectations. We’d like you to know that Meliá Group has designed a very serious project to raise quality standards of Hotel Jagua for its final incorporation throughout this year....More

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Questions & Answers
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joe d
28 January 2018|
AnswerShow all 2 answers
Response from TriciaBY | Reviewed this property |
Not as far as I remember but it has lifts.
2
Votes
teachers55
15 March 2017|
AnswerShow all 6 answers
Response from HJagua | Property representative |
Good morning: In Jagua hotel you can enjoy differents restaurant: Escambray restaurant (buffet) Palacio de Valle restaurant Los Laureles restaurant (cuban food) and Snack Bar. Regards.
0
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JLWK2015
13 February 2017|
AnswerShow all 3 answers
Response from HJagua | Property representative |
Good afternoon: Yes, we have internet services. Regards.
1
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Google Translation
Room Tips
"All rooms have the same view but higher floors see it more clearly"
RogerM371
2 weeks ago
Read review
"Get as far away from the nightclub as possible."
DCH47
9 May 2018
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"Casa Verde would be my first choice!"
DogTagTours
25 Mar 2018
Read review
"One that doesn't smell of mold and where there's a screen door on the sliding glass door."
V8706ZJnancyk
22 Mar 2018
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PRICE RANGE
US$129 - US$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jagua hotel cienfuegos
LOCATION
CaribbeanCubaCienfuegos ProvinceCienfuegos
NUMBER OF ROOMS
173
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