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Hotel Rancho Luna

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1 room 2 adults 0 children
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Hotel Rancho Luna
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569 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Reviewed 5 days ago NEW

Cozy Hotel,Clean,great shows every night...The cleaning ladies are very efficient,and the food was overall decent.The beach activities are fun,snorkeling there by the pillars in the water is quite the experience!! Sailboat is also a lot of fun and free,There is a public beach 5 minutes from there for those that hate algae... Overall amazing place,likely to become a Holiday Tradition.

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Helpful?
1Thank Christian F
Montreal, Canada
Reviewed 1 week ago

The people are friendly the staff is exceptional and I am looking forward to go back. Every night was party night. The people who go here are down to earth and all the group I met there, was there before and have been coming back back for a few years. It is like being home without having to cook or...

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2Thank cuscunarose
Brampton, Canada
Reviewed 2 weeks ago

This resort has the potential to be a really good resort. The building, rooms, beach , shows , bars are good enough to be a very good establishment. However the staff is very poorly managed. they are good people but the don't know any better as to how to treat tourist. Their approach and demeanor gives the impression that the...

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2Thank Gerardo M
Amsterdam, The Netherlands
Reviewed 2 weeks ago

spend one night in this place. it's a good 20 KM from Cienfuegos, so not ideal if you would like to go visit there at night. check-in was a bit chaotic, with a big group of german pensioners checking in. room was last updated when the resort was built from the looks of it. we were forced to buy the...

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Thank ruudv100
Niagara Falls, Canada
Reviewed 4 weeks ago via mobile

Stayed at Rancho Luna from Nov 11-22 (11 days). I have stayed at this hotel many times. I must say for the past year, RL has made vast improvements. New GM and customer relations manager has done an excellent job since they took over last year. They both went above and beyond to make my stay comfortable. Excellent hospitality from...

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1Thank Paval L
Montreal, Canada
Reviewed 4 weeks ago

Visited from Dec 3-17, 2016. 14 days of 30 -34* weather, not a drop of rain. The food was just okay, tiresome after one week, great service though. Rooms are fairly clean. Now, the service at the bars was pityful, lack of wine or any variety of alcohol, and the barmen couldn't care less about the clients. The service to...

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3Thank Irma L
Lahaina, Hawaii
Reviewed 22 November 2016

This is an old resort trapped in time..... Traveling with a group, we pulled into this resort after dark...we were checked in and sent on our way.....the lights in the area of our rooms wasn't even turned on. Once in our room the bathroom was failing part but the bed sheets were clean and pressed. The food is bland, with...

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3Thank Bill S
Fleischmanns, New York
Reviewed 19 November 2016

Basic, good, lodging, which was a nice surprise. The food is under par, but what the heck - the 500' beach more than makes up for it. Free kayaking and catamaran, the horse rental is cheap with good horses, and because it's an all-inclusive, having a beach bar steps away is delightful!

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3Thank Peg D
Virginia Beach, Virginia
Reviewed 10 November 2016

This is an old resort hotel in need of renovation. Many fixtures in bathroom are falling apart. Takes forever to get lukewarm water. Right on the beach, but some ways away from town. Survived two days here. Not recommended.

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1Thank Bch-ave
Reviewed 9 November 2016

Three nights here as part of a Cuban tour. Hotel is miles from anywhere with very shoddy rooms - for UK travellers think 1950s Butlins. I was lucky and didn't have to share my bed / room with cockroaches unlike fellow travellers though one did surprise me with my pants down in the bathroom. Food is best eaten in small...

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Thank Richard W

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included

Additional Information about Hotel Rancho Luna

Address: Carretera Rancho Luna, km 18, Cienfuegos, Cuba
Region: Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Price Range: €88 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rancho Luna 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Rancho Luna Cienfuegos
Rancho Luna Hotel
Rancho Luna Cuba
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rancho Luna staff and other travellers.
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Questions? Get answers from Hotel Rancho Luna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was perfect. Air conditioning noise- Well this is Cuba not New York”
 of 5 bubbles cuscunarose, 10 Jan 2017 | Read review
“Call offer something and hope that they upgrade to a better room.”
 of 5 bubbles 337gerardom, 2 Jan 2017 | Read review
“ask for rooms in 200 section or bottom floor elsewhere, no balcon on second floors”
 of 5 bubbles 375irmal, 19 Dec 2016 | Read review
“We were in the 300 building and it was quiet.”
 of 5 bubbles 626pegd, 19 Nov 2016 | Read review
“I normally like rooms close to the pool”
 of 5 bubbles 635ronr, 1 Nov 2016 | Read review
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