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The Madison Hotel

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Traveller (200)
Room & Suite (199)
Dining (59)
Overview
  • Excellent59%
  • Very good27%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (879)
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858 results
Traveller rating
496
231
94
25
12
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LanguageEnglish
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496
231
94
25
12
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1 - 5 of 858 reviews
Reviewed 2 days ago

This place is very very dear to us, because we were married here. This is long overdue, but the man you want to speak to is JOE--- I will always remember his name--- he did so much for our Indian wedding. PROS: - The Greenhouse---...More

Thank neeljtrivedi
Reviewed 1 week ago via mobile

We had a one night stay at the Madison Hotel while on our way to Niagara Falls. Our reception was welcoming, the room was spotless and comfortable. The adjacent restaurants were convenient. The service was excellent, and our meals in the pub were delicious. Complementary...More

Thank Rowan1970
Reviewed 1 week ago

I requested a refrigerator for medicine I use and was charged a meager $5. Our room was lovely and clean. It was one of the hottest days of the year and the AC was going strong when we got there. Everything was top notch!

Thank MTurner818
Reviewed 2 weeks ago

We stayed at the Madison Hotel for my nephew's wedding. The staff was very accommodating and the Conservatory where the reception took place was absolutely beautiful! We stayed on the 2nd floor and the rooms could use a little updating. The room was a good...More

Thank maur911
Response from ScottDMcArthur, General Manager at The Madison HotelResponded 5 days ago

We are thrilled you had an opportunity to experience a wedding at our hotel and enjoyed your stay. Thank you for your kind words and your business, we hope you will return whenever you visit NYC or northern NJ

Reviewed 2 weeks ago via mobile

Stayed there previously with some friends that booked for me a room there! Beautiful!!! We spent the night drinking at the lounge and we had a great time! The room was pretty big and the bed was comfortable!

Thank watashiwalucades
Response from ScottDMcArthur, General Manager at The Madison HotelResponded 5 days ago

Thrilled to read you had a great time and hope you will come back again. Thank you for your kind words and your business.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$152 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Morristown
#1 Business Hotel in Morristown
#1 Romantic Hotel in Morristown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$152 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Morristown
#1 Business Hotel in Morristown
#1 Romantic Hotel in Morristown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (200)
Room & Suite (199)
Dining (59)
Pool & Beach (24)
Amenities (30)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
punjabi1
22 March 2018|
AnswerShow all 2 answers
Response from ScottDMcArthur | Property representative |
Cant quarantee anything but we have not had a problem in last 8 years. Parking is reserved for registered guests and patrons of our 2 restaurants.
0
Votes
punjabi1
22 March 2018|
AnswerShow all 4 answers
Response from ScottDMcArthur | Property representative |
Tbe suites and deluxe double rooms only. They also have microwaves and refrigerators.
0
Votes
jakedeels
Question for the GM Scott McArthur, do you really think your pathetically condescending responses to any/all postings or reviews of bad experiences at the hotel have any chance in bringing business back or even attracting new guests? Although I'm sure you're already chomping at the bit to write one of what you would consider as a one-up, take that sort of response, but for your advice from a person who was seeking a hotel, consider this - Your responses to the negative reviews are what fuel mine and many other guests' decisions on whether to book with you or not. I've not stayed in Morristown before, but I will be in December. I will be booking at another hotel ONLY because of your smart mouth to people who are attempting to offer feedback for improvement for the hotel, not YOUR personal business. The sharp tongued feedback you're posting turns it into some sort of online D measuring where you're very unprofessional and hiding behind other positive instead of trying to become even better by learning from the bad ones. For me, you're either very green in the industry and haven't yet mastered the whole 'learn from it and get better' or you're well too seasoned and no longer care to put the work in to be better. Again, I don't care which one it is because I'm going to stay somewhere else to be certain I dont have to find out. Good luck to your staff and your future. Let's HOPE nobody else thinks like I do and that all of the good reviews continue to outweigh the bad ones. The public shaming of bad experience reviews seems to be working so far.
16 September 2017|
AnswerShow all 6 answers
Response from gregkentucky | Reviewed this property |
I can only go by my experience with the hotel. The hotel staff was extremely accommodating to our needs. We had one group that was there for no more than a couple of hours and a family tragedy occurred and they had to... More
2
Votes
Room Tips
"Get a King Deluxe room for sure"
Read review
"Rooms above the first floor are not on the same floor as the reception areas and bar."
Read review
"First floor rooms have been recently renovated."
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"We were on the 3rd floor and it was exceptionally quiet even though hotel was busy."
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