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For the price charged for a room at this establishment, I would not recommend. There is no free continental breakfast, no coffee maker in the room, and they even charge to use the computer and printer in the business center. These amenities are included the...More
My experience at the W Hotel Buckhead in Atlanta was just as good if not better than my previous stay in November. Lance Green even prior to my arrival had gone above and beyond by security an additional day to my itinerary that I was...More
3 Thank natashaborota
Response from WAtlantaBuckheadGM, General Manager at W Atlanta - BuckheadResponded 1 February 2018
Thank you so much for this amazing compliment to our team member, Lance! We are so proud to have him on our team and he truly does have the most amazing customer service skills. Own the moment! We can't wait to welcome you back!
Stopped at Atlanta to try a W for the first time. Although I have read the reviews of this hotel and kind of lowered my expectations on the hotel, I was still disappointed by the quality of the room. The furnitures are quite dirty you...More
Response from TeamMarriott, Manager at W Atlanta - BuckheadResponded 3 days ago
Thank you for being an SPG Platinum Member, and for the detailed comments about your stay with us. We are always looking for ways to improve and we appreciate the feedback about the multiple issues you experienced. We are pleased to say we...More
After a long flight from Seoul, I stopped in Atlanta for an evening before continuing to my destination. I met with a friend and reserved two rooms at the W Buckhead. The hotel was very welcoming, and the front desk staff member, Amos was very...More
This place was a complete dirt hole. For starters, my coverlet had lipstick on it. We brought it to the front desk attention at 3:00pm, I asked to speak to manager but she was in a "meeting" and was leaving at 5:00pm. We were heading...More
1 Thank Alexandra F
Response from TeamMarriott, Director of Operations at W Atlanta - BuckheadResponded 5 days ago
Hello Alexandra F,
On behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel - this has to be priority #1. We...More
Response from ComeHereWorld | Reviewed this property |
There is no microwave, which is intentional. Anything I requested, they delivered gladly. Im sure if you request a microwave, especially if it’s for warming a bottle or other need, they will gladly provide it for you.
Response from tmlorlando | Reviewed this property |
I can only speak for myself but I am a very well established reviewer on this site in addition to being a published travel writer. I'm puzzled why you would lump 'us' all into the same category, but I hope you find another... More
I can only speak for myself but I am a very well established reviewer on this site in addition to being a published travel writer. I'm puzzled why you would lump 'us' all into the same category, but I hope you find another more important outlet for your negative energy. Hotel reviews are focused on assisting potential travelers make informed decisions.