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Having been a Ritz Carlton employee in my younger days,I am well versed in the hospitality industry. Expectations of this hotel were not meand targeted comments made by the security staff to us added a racial vibe to our stay. The room, bathroom, and elevator...More
I can't say enough good things about the front desk and valet staff. They went out of their way for me when I needed something out of my van. They were pleasant and friendly and remembered me. When I got stuck somewhere else needing a...More
Response from Crytrinia H, Assistant General Manager at Holiday Inn Express & Suites Atlanta DowntownResponded 31 May 2018
Thank you for choosing the Holiday Inn Express Hotel & Suites Atlanta Downtown. It was our pleasure to have served you. I am pleased to hear you enjoyed your stay at our hotel. When your travels bring you back to the Atlanta area, we'll...More
We were recently on a coach tour of the Deep South. Stayed at this hotel twice. Clean and functional. Rooms tiny. Open your suitcases on the floor and you can't move. Hotel is located centrally. Lifts are slow and can be problematic - always seemed...More
The staff made our stay a great experience. We were genuinely greated by the desk upon arrival and returning from outings. The staff at breakfast were very friendly. I was especially pleased with Jessica, Shaquitta, and Candice, who were usually on duty early in the...More
I loved this hotel the friendly staff was excellent. I did have a issue with my a/c but a Olin did a wonderful repairing it and also gave me a great idea for a date with my wife on the Ferris ride which help me...More