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TownePlace Suites Atlanta Northlake

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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Dallas, Texas
Reviewed 1 week ago

Stayed here for a business trip in a one bedroom suite and everything was good. The suite had pretty much everything one would need, and it was not crammed. There is a small lake to the north, but I don't think any of the rooms have lake views since the rooms face east and west. There is a mall right...

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Helpful?
Thank elturcogrande
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day, Thank you for taking the time to review our hotel. It's great to hear you enjoyed your stay, and the surrounding area. We hope to see you on your return visit to Atlanta.

Atlanta, Georgia, United States
Reviewed 2 weeks ago

We stayed at this hotel on New Year's Eve so we'd be closer to an event we wanted to attend - and to have a little mini vacation away from home for a day. We arrived and were greeted by the friendliest staff I think I have ever encountered. Develon helped us check in. The room was great. We had...

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Helpful?
Thank travelingmurphy
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day travelingmurphy, It is great to hear you were able to bring in the New Year with a comfortable stay here at the TownePlace Northlake. Thank you for taking the time to review our hotel. We hope to see you on your return visit to Atlanta. Happy New Year!

Savannah, Georgia
Reviewed 3 weeks ago

They were only supposed to make a copy of my discount card, but they kept it. They have incorrectly my card, and I'm waiting for the final bill to be corrected. Breakfast area could be larger. Nice room. Pet deposit is a little high. Great area.

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Helpful?
Thank jessiegrossman81
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day, Thank you for taking the time to review our hotel on TripAdvisor. Please contact me directly at the hotel, (770) 938-0408. I would like to understand the situation a little more. Thank you.

Rochester, New York
Reviewed 13 December 2016

So, I've was placed here for business travel by my employer for two weeks. I want to love this hotel. The hotel is beautiful from the outside, and the rooms are spacious with comfortable beds, kitchen area, and spacious bathroom. Also, the house keepers had to be the nicest house keepers I've ever seen. Perfect for a comfortable extended stay....

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Helpful?
Thank aaron o
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day Aaron O., Thank you for taking the time to tell us about your most recent stay. We are sorry to hear you were unable to enjoy your stay, however we will be sure to share this with the rest of the staff as well as ensure there is additional training where necessary. Again, we appreciate your feedback.

Reviewed 12 November 2016

I stayed here 5 nights while I was in town for work and was very pleased with my experience. The staff was friendly and provided great recommendations for local restaurants. My room was spacious and very clean; the bed and pillows were comfortable and the toiletries provided were better than what most hotels provide. Good selection of channels on the...

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Helpful?
Thank Heather B
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello Heather B. We appreciate your feedback on your most recent stay with us. We're excited to hear you've enjoyed your stay and the amenities we offer. Please let us know if we may assist you with anything on your upcoming stay. We'll see you soon!

Richmond Hill, Georgia
Reviewed 12 November 2016

I do understand that there are not many decent options around the PDK airport for us to crash overnight but this was a quite a disaster. First of all we were greeted by a very unfriendly staff at the reception desk. It took her awhile to let us in (we were arriving after 11pm), find our reservation and her last...

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Helpful?
Thank Olena M
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello Olena M. We appreciate your feedback on your most recent stay with us. We take pride in being a Marriott property, and apologize we fell short during your stay. I would like to discuss this matter further with you so that I am able to address it accordingly with our staff to prevent it from happening in the future....

Wilmington Island, Georgia
Reviewed 11 November 2016

This hotel is a marvelous gem. My husband and I stayed five days in a 2 bedroom suite, queen bed and tv in each bedroom; additionally we had den with couch and a 3rd tv and a full kitchen. My husband and I sleep much better in our own beds. The hotel is very quiet, spotless, big and new fluffy...

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Helpful?
Thank strings53
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Hello strings53, It's great to hear you not only enjoyed your stay, but also the area surrounding our hotel. We are looking forward to serving you on your future stay.

Ringgold, Georgia
Reviewed 2 November 2016 via mobile

This hotel was beautiful. Each room was a suite with a full kitchen, dishwasher, garbage disposal. All ceramic counters and queen beds. Great breakfast. And very close to shopping. The staff was very kind and helpful. At nite it's so quite you can hear a pin drop.

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Helpful?
Thank Ann J
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

We're happy to hear you've enjoyed your stay with us. Thank you for sharing your experience, and we hope to see you on your return visit to Atlanta.

Reviewed 1 November 2016

I booked this hotel for 10 days and I had to change my reservation because I could not take it anymore. My initial experience was okay. I was greeted with a cordial smile and then I went to my room. The rooms were not bad. I had the 2 bedroom suite which was actually pretty spacious. But the carpet and...

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Helpful?
1Thank Marie S
Carley F, Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good Day Marie S., Thank you for taking the time to review our hotel. As a Marriott property, we take pride in our customer service, and ensuring our guests have a good experience during their stay. We apologize we fell short, and further more apologize I wasn't able to speak to you in due time to help resolve the issues...

Austin, Texas
Reviewed 22 October 2016

My opinion is that this location is good. It however was very disappointing in not meeting the expectations I have for Marriott properties. The welcome was very efficient and professional. The room had an unpleasant odor which I helped mitigate by opening the windows. The housekeeping service was a disappointment. Yes the bed was made and wet towels replaced but...

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Helpful?
Thank rcafta
Carley F, Operations Manager at TownePlace Suites Atlanta Northlake, responded to this review

Good day rcafta, We apologize we have fallen short on your recent stay, and will be sure to share your comments with our housekeeping team to help them better understand the guests point of view. Thank you for reviewing our hotel, as this will help us grow. We hope to see you during your next visit to Atlanta Northlake.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about TownePlace Suites Atlanta Northlake

Address: 3300 Northlake Parkway, Atlanta, GA 30345
Region: United States > Georgia > Atlanta
Price Range: €95 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Atlanta Northlake 3*
Number of rooms: 98
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Also Known As:
Towneplace Suites Atlanta Northlake Hotel Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Atlanta Northlake staff and other travellers.
3 questions
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Winter Park,Fl
over a year ago
Winter Park,Fl
over a year ago

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Questions? Get answers from TownePlace Suites Atlanta Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel overlooks a lake, we were on the 3rd floor in a corner unit. No noise at all!”
 of 5 bubbles strings53, 11 Nov 2016 | Read review
“Go to another location.”
 of 5 bubbles 2SILVER2, 21 Jul 2016 | Read review
“Ask for a room near the elevator for added space.”
 of 5 bubbles 229pamelab, 13 Jul 2016 | Read review
“Ask for a room as far from the pool as possible - pool was a noisy area.”
 of 5 bubbles Kajode_50, 27 Jun 2016 | Read review
“2nd floor laundry room if you plan to do laundry.”
 of 5 bubbles 895danik, 16 Mar 2016 | Read review
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