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This is the Worst EMBASSY I have ever stayed at. The staff is rude and unconcern. They act like you are bothering them if you ask for anything. The room had the drapery hanging, dirty shower, rusted ice bucket lid, cracked mirror and the fridge...More
This place is beyond exceptations! As I read some reviews on Trip Advisor after I booked the stay, I kept an open mind. I was not disappointed by this hotel, location, or staff!!! As I had stayed in Embassy Suites in other locations, I was...More
1 Thank Stephen H
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - AirportResponded 14 July 2017
Thank you for such a good review of our hotel the Embassy Suites by Hilton Atlanta - Airport. We are glad you and your family enjoyed staying here and that you found our staff helpful and we will be sure to let them know. Your...More
I was extremely disappointed with the kind of service I received, they won’t attend any service calls in the room, I happened to be there in that hotel for 4 days, first three days I stayed in one room that somewhat ok but not great,...More
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Thank Jaison J
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - AirportResponded 2 days ago
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More
Being Diamond Honors, I stay at many Hilton hotels throughout the country and I can say that this is perhaps the most miserable staff I have ever dealt with. To start with the positives, the hotel is well kept up. The room was nice and...More
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - AirportResponded 3 days ago
Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we try hard to make sure all of our...More
This Embassy Suites was... complicated. Being an HHonors member I always look for Embassy Suites. Which is why I choose this one.
LOCATION-Not familiar with Atlanta and running from the hurricane, I decided to go with a location close to the airport. That's the only...More
Thank Dupee E
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta - AirportResponded 6 days ago
It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you...More
US$144 - US$243 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from DeWitt65101 | Reviewed this property |
Park and fly is routinely available at almost all the Hilton properties. I would point out that when we were there two weeks ago, they were not even keeping the barriers down, so you could drive in and drive out without... More
Park and fly is routinely available at almost all the Hilton properties. I would point out that when we were there two weeks ago, they were not even keeping the barriers down, so you could drive in and drive out without paying. I do not recommend that, because it's stealing, but it was feasible if unlawful. More to the point, if you tell them you're leaving your car for a couple of days, expect to pay upwards of $10 a day for the privilege. If you're staying there on the way back for a night, then you can probably get out the last day with your room key from that night. Anyway, call the hotel directly. Their manager is very capable and very willing to be of assistance.