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Sheraton Suites Galleria Atlanta

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562 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Suites Galleria Atlanta
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Showing 550: English reviews
Woodstock, Alabama
Reviewed 2 August 2015 via mobile

We stayed on the 16th floor. During the day the view was wonderful and at night it was even better with all the lights. We requested an early check in but when we got here the room was not ready. We ended up coming back at 5 PM and it was ready for us then. There are lots of places...

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1Thank lenny d
MOBILE AL
Reviewed 21 July 2015

There were two bottles of water on the tray in room. The first bottle with the hanging tag catches your attention with Free and Clear no charge. My daughter reads all the fine print and it's really free. After checking out and arriving home I check my credit card account and find an additional charge of $4.27 had been added...

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Thank DTOURS7
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear DTOURS7. Thank you for providing us feedback on your recent stay with us. I do apologize about the confusion of the bottle water in the room. I hope we were able to resolve the issue for you. If not, please contact me at 770-955-3900. We look forward to seeing you back in the near future. Kind Regards, Chris Pope...

Rock Hill, South Carolina
Reviewed 14 July 2015

This hotel is located about 10-15 minutes from downtown Atlanta. When I arrived to check in, the line was long. There was a basketball and baseball tournament and a family reunion all going on at this hotel. My thought was they should have had more than 2 agents at the front desk for check in but the line moved at...

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Thank Tamara68
Leesburg, Florida
Reviewed 9 July 2015

Needed to stay in area where my son lives for a Fathers Day visits. Loved this property from the moment I stepped in. The front desk team was all prepared for my arrival with my club upgrade and room keys all ready. The room was cooled, clean, and ready at 2:00 pm :) The location of the hotel is super...

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Thank daviwils
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear daviwils, Your feedback is very much appreciated and great to see you had a great stay. Our location is perfect for both our business and leisure travelers with shopping, dining, Cobb Galleria Centre and less than a mile from the new SunTrust Park, future home of the Atlanta Braves. Hope to see you back soon. Kind Regards, Chris Pope...

Dover, Delaware
Reviewed 9 July 2015

I traveled with family to attend a ceremony in Atlanta. We had two separate rooms on two separate floors. Check in was prompt and quick. The elevators required a key to gain access to the guest floors. My key wasn't working so I had to have it reactivated. The rooms were spacious and clean. My only concern with the room...

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Helpful?
Thank angela c
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear angela c, Thank you for taking the time to provide us with feedback on your recent stay with us. I hope your daughter is feeling better and great to hear the staff got you to Walgreens quickly. I will be sure we get stomach medicine re-stocked immediately. It is great to see you enjoyed the newly renovated suites and...

Key West, Florida
Reviewed 7 July 2015

I travelled to Atlanta for a huge conference this past weekend and stayed at the Sheraton Suites Plaza Galleria. What a pleasant surprise that was. The room was absolutely spacious, set up as a living room/office space with a sleeping room that could be closed off. The shower and the bathroom areas were large, clean and loaded with shampoos and...

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Thank spoiled2014
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear spoiled2014, Thank you very much for providing us great feedback regarding your stay. We look forward to seeing you back in the near future. Kind Regards, Chris Pope General Manager

Alabama
Reviewed 3 July 2015

I stayed here for a conference and the room was a suite and had space to work. The bed was comfortable and room was clean. Most of all the staff were so nice and friendly greeting each time of departure and arrival at the front desk. The only recommendation is to provide free wifi access in the rooms, it is...

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Thank M4Wes
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear M4Wes, Your feedback is much appreciated and great to hear you enjoyed your stay. Our new Reading Room located in the lobby provides our guests a private area to work with access to the complimentary wireless internet. We look forward to your next stay with us. Kind Regards, Chris Pope General Manager

NYC
Reviewed 3 July 2015 via mobile

Very nice, clean and spacious rooms. Beds very comfortable. Hotel lobby nice and has all of what you need. Asked for extra hangers and waited a half hour and they never arrived. Also, hotel is in the middle of nowhere it seems, although there's a mall right next door within walking distance. If you have sprint and an iPhone, don't...

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1Thank Sara K
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear Sara K, Thank you very much for your feedback regarding your recent stay here. I am glad you enjoyed your newly renovated suite and our new lobby. In regards to the request you placed and never received it is very unfortunate our team did not follow through as they should have we will certainly be addressing this immediately. I...

SIOUX FALLS
Reviewed 3 July 2015 via mobile

I liked the location and front desk service was great! the staff was very polite! breakfast staff very pleasant! breakfast for $14 is very expensive and not that great! eggs were cold and other food not good! our room out if 5 nights only one time was cleaned, per our request! another time they only msde the beds, but left...

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Thank ADRIANA A
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear ADRIANA A, Thank you for taking the time to provide us feedback regarding your recent stay. We are thrilled to hear your enjoyed the location and the staff provided the service you deserve. I did want to apologize about the issues you encountered regarding the breakfast buffet this will be discussed with my Chef immediately. In regards to your...

chicago
Reviewed 2 July 2015 via mobile

Checked one here en route to FL. This hotel has clearly just been renovated and looks divine! Our room had a king bed and a double separated by a sliding door which was perfect for our family. Had a lateish dinner in the restaurant and the food was fresh and beautifully prepared. Most impressive were my son's hand breaded chicken...

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Helpful?
Thank Antamy
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear Antamy, Thank you so much for the great review! We are glad to see we exceeded your expectations. Your positive comments regarding our restaurant and staff will certainly be passed along. We look forward to your next visit! Kind Regards, Chris Pope General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more   less 

Additional Information about Sheraton Suites Galleria Atlanta

Address: 2844 Cobb Pkwy SE, Atlanta, GA 30339-3113
Region: United States > Georgia > Atlanta
Price Range: €118 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Galleria Atlanta 3.5*
Number of rooms: 278
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Also Known As:
Sheraton Suites Galleria Atlanta Hotel Atlanta
Sheraton Hotel Galleria Atlanta
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#78 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Galleria Atlanta staff and other travellers.
3 questions
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Denver, Colorado, United States
4 days ago
Fort Wayne, Indiana

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Questions? Get answers from Sheraton Suites Galleria Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors give nice view of the surrounding city-scape”
Z1530FPjamess, 12 Apr 2017 | Read review
“The elevator may be a bit tricky at first”
brookef385, 27 Feb 2017 | Read review
“King rooms have a separate living area!”
X770LYstevem, 14 Feb 2017 | Read review
“Do not stay here”
andreh517, 25 Jan 2017 | Read review
“There's a breezeway that leads to the Cobb Galleria where conventions are held. You have to leave the hotel to get to the breezeway.”
cws_design, 22 Jan 2017 | Read review
5 of 5