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The Ritz-Carlton, Atlanta

1,592 reviews
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Traveller (420)
Room & Suite (218)
Dining (70)
Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“jelly beans”(27 reviews)
“club level”(87 reviews)
“candy bar”(19 reviews)
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Atlanta
Special Offer: Breakfast + Parking
Hotel packages
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,592)Write a Review
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178
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48
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All reviewsjelly beansclub levelcandy barturn down serviceturndown serviceroom serviceheart of downtownvalet staffgeorgia aquariumfitness centerhigh floorpeachtree streetvalet parkingsouthern hospitalityhotel restaurantcentennial parkbusiness center
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1 - 5 of 1,538 reviews
Reviewed yesterday via mobile

It’s just different. I’ve stayed at the Buckhead location and it was much better than this. While decorated nicely the lobby area is dark. The rooms appeared way out of date and below standard to other Ritz Carlton’s I’ve enjoyed. It’s almost as if this...More

Thank jdsbiz98
Reviewed yesterday via mobile

The walls a super thin, the rooms need updating and DO NOT valet if you don’t have an extra HOUR to wait for your car!!! Terrible valet experience that is still being addressed with management. The only pleasant experience was the front desk at check...More

Thank Lori D
Reviewed 1 week ago

I've stayed at the Ritz Carlton in downtown Atlanta several times on business. I've had meetings in every nook and cranny of the public space and have stayed in a few different sleeping rooms. It's a Ritz Carlton, for sure. From the valet service to...More

Thank Patrick G
Reviewed 1 week ago via mobile

While the room we had was just a standard room, the service is impeccable. We paid extra for the club level services and it was well worth it. Breakfast, lunch and dinner. Great food and great service! I would definitely stay there again. We wanted...More

Thank DruannM
Reviewed 1 week ago via mobile

There is nothing strikingly wrong with this hotel - if it were a Marriott I would give it 4 stars. But, when you pay for a Ritz you expect a Ritz... and this is not a Ritz. The check-in process was OK. Nothing like the...More

Thank Mike M
Response from E_Schinnerl, General Manager at The Ritz-Carlton, AtlantaResponded 1 week ago

Dear Mike M, thank you for taking the time to share your feedback regarding your recent visit with and for also responding to our guest survey, allowing us to address your concerns. Please forgive our shortcomings which are clearly not reflective of our reputation and...More

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Traveller (420)
Room & Suite (218)
Dining (70)
Hotel & Grounds (273)
Bathroom (47)
Business Centre & Event Rooms (6)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$194 - US$2,736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$194 - US$2,736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Atlanta
#13 Romantic Hotel in Atlanta
#19 Business Hotel in Atlanta
#26 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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