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Sheraton Atlanta Hotel

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#25 of 172 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Hotel
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2,883 Reviews from our TripAdvisor Community

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Showing 2,765: English reviews
Houston, Texas
Reviewed 20 June 2015

Was worth the expense for the soft bed, friendly staff. Surprisingly good restaurant served American classics, even during DragonCon. Kind of a hike for DC attendees but this adds to its appeal when you want a decent nights sleep away from parties.

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Helpful?
Thank sugartown_sheetmusic
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We hope to have you back for Dragon Con this year!

cramerton, NC
Reviewed 20 June 2015

By booking in advance with a triple A discount, I was able to book two rooms with breakfast and self parking included for less than $200 a night. With three boys aged 8, 10, and 12, adjoining rooms were a must and the breakfast buffet helps a lot. The food is not great, but all found something to satisfy. The...

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Helpful?
Thank Kristin M
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear you and your family received such a great, valuable offer for being Triple A members, We appreciate the kind feedback regarding our renovated guest rooms. We hope to have you and your family back for another visit again soon.

Reviewed 19 June 2015 via mobile

Music was great the food was awesome! The staff was very friendly,I swear I knew the waitress from another time and place! LOL! The host I believe name was Keshon,he was very mello and up beat. If they was to name the place cheers he would be as smooth as Sam Malone. If you come to Atlanta you must check...

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Helpful?
Thank Harlem7
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your kind compliments of our restaurant and bar, Fandangles. Be sure to share the love on their Trip Advisor Review page. They would love to hear about your awesome experience.

Aiken, South Carolina
Reviewed 19 June 2015

This is not my first visit to the Sheraton Atlanta Club Lounge and it will not be my last. After a long trip across the country, I was worn out and not ready to deal with the world. I was greeted by Jeffery in the Club Lounge and he made me feel like a king. His charm and personal attention...

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Helpful?
Thank Dan R
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review highlighting your most enjoyable experience in the Sheraton Club Lounge. It was our pleasure to wisp you away from jet leg, quite appropriately with a quesadilla and chocolate chip cookies. We appreciate your high praise of Jeffery and how his efforts made your stay so memorable. We look forward to having you back with us...

Orlando, Florida
Reviewed 19 June 2015

I stayed here when they were undergoing some renovations, so some of this may have changed now. They had us funnel through the parking garage because the main entrance was closed for remodeling. Upon checkin, they gave us a room that felt like it was part of a different building. It felt cave-like. Very low ceilings, dark hallway. It was...

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Helpful?
4Thank Cody W
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We apologize for your initial experience was lack luster. We are currently undergoing a 20 Million Dollar renovation where we are expanding our suite inventory as well as renovating all 763 guest rooms in order to be place guests want to book time and time again. We hope that you will give us an opportunity...

Reviewed 19 June 2015 via mobile

I travel to this property fairly often and am always impressed at how hard all the employees work to remember guests' names, accommodate requests and generally keep the staff happy. If you have the chance, try & book the Club Floor; Shirley, Marshanda and the staff do a great job.

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Helpful?
Thank GlobalWarrior1
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review and recommendation to upgrade your stay experience by booking the Sheraton Club Lounge. It truly is a valuable experience. We appreciate your loyalty to us and hope to continue to make each and every experience positively memorable.

Crane, Texas
Reviewed 18 June 2015

We decided to stay at this Sheraton since we had received a good rate through TripAdvisor. Most of the better hotels in Atlanta are at least $125/night. The lobby area is very nice. The room was small with a queen bed but very nice and laid out well. Included a fridge but no microwave. Also no breakfast included. Bed was...

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Helpful?
Thank Tim L
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to hear you received a valuable rate for an opportunity to stay with us. We look forward to welcoming you back again.

Omaha, Nebraska
Reviewed 17 June 2015

I was impressed by how friendly, polite, attentive and helpful everyone at this hotel is. The service provided by the bellmen, like Corey and Aaron, and all of the other employees whose names I did not get, was fantastic.

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1Thank jksd2015
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate the recognition of Corey and Aaron and their success in making your experience memorable. We look forward to warmly welcoming you back again.

Asheville, NC
Reviewed 17 June 2015

I came to Atlanta for a conference and was surprised to find this excellent hotel in downtown. I paid the extra fee to be on the club floor and it was really worth it. Breakfast was great every morning and there were snacks through out the day. The salt water pool and hot tub had a ceiling that slid back...

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Helpful?
1Thank SophiesMom55
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are glad you enjoyed the upgraded experience of the Sheraton Club Lounge and all it had to offer. You seemed to have enjoyed some of our best amenities which added immeasurable value to your stay. We look forward to offering you this type of experience every time you stay. Take care and come back...

Reviewed 17 June 2015

We stayed this past weekend at the Sheraton Atlanta. On our first day, I didn't get it. I didn't get why this hotel had such a high rating on TripAdvisor. Was this really the 15th best hotel in Atlanta??? We were in rooms (had 2 connecting rooms) that had not been renovated, so the rooms were showing some wear and...

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1Thank MrsSmith2007
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate you telling us of your room discomforts and mishaps while on property allowing us to have an opportunity to correct them in a timely manner. Your stay satisfaction matters to us and we are glad we were able to salvage a great stay from a 'decent' stay. Your recognition of our management and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Price Range: €124 - €277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have club access the south tower is better to stay”
 of 5 bubbles davidhW7300SL, 13 Jan 2017 | Read review
“For a room with Club Lounge access, ask for a room in THAT tower.”
 of 5 bubbles PolicyNerd, 10 Jan 2017 | Read review
“Ask for rooms away from the elevator.”
 of 5 bubbles MONichols, 3 Jan 2017 | Read review
“Third Floor where the restaurants and bars are located”
 of 5 bubbles DutchFan, 2 Jan 2017 | Read review
“choose a room away from the elecators and no view to the pool (gets loud with the kids playing)”
 of 5 bubbles susrg28, 1 Jan 2017 | Read review
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