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Sheraton Atlanta Hotel

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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
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Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(260 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
Hotel deals
Offers from Sheraton Atlanta Hotel
Special Offer: Book early & save in ATL
Hotel deals
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Reviews (3,358)
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3,218 results
Traveller rating
1,666
905
368
150
129
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LanguageEnglish
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1,666
905
368
150
129
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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801 - 805 of 3,218 reviews
Reviewed 10 June 2016

Hotel was well suited to 600 person meeting. Meeting rooms were a bit cold, and AV equipment had some flaws (mic making noises), Guest room had too few outlet sites for modern day. Also toilet seat was high. Nice amenities in bathroom; refrigerator in room;...More

Thank SueWho326
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for your review. We value your comments as we put them to use on how to improve/elevate our guest's experiences. Take care!

Reviewed 9 June 2016 via mobile

I have stayed here several times and have always been pleased with the room and service. This hotel has easy access to the interstate. It is walking distance to Peachtree Plaza, Georgia World Congress Center and restaurants in the vicinity. The hotel has an indoor/outdoor...More

Thank Lizstreeter
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for your well-rounded review. We appreciate all your comments and suggestions on how we can improve the overall experience, in kind, the food offerings in the Sheraton Club Lounge. We look forward to your updated review providing we give you the experience you...More

Reviewed 9 June 2016

But lots of both street noise in sleeping room and rowdy people in hallways late at night. Confusing layout in a big two building hotel. Very slow service in the deli trying to get morning coffee. Sleeping rooms very clean and comfortable, and bathroom the...More

Thank SteveDELIWEAR
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for your review. We appreciate your comments regarding us a prime location for banquet needs. However, we have taken your more constructive comments to the respective departments to invoke change i.e. to deli wait times and noise control. Thank you for helping us...More

A TripAdvisor Member
195
Reviewed 8 June 2016 via mobile

Pool was a nice space but partially covered. We were looking for something outside. Also, the restau prices were shocking with little else close by to go to. $50 for two and the eggs benny were inedible- we said so and got a discount. Otherwise,...More

Thank A TripAdvisor Member
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 1 July 2016

Thank you for sharing your sentiments. Your feedback is invaluable to us. We are disappointed your experience provided mixed feelings about our property and offerings. We certainly want you to leave us feeling 5-stars. We would love an opportunity to welcome you back to provide...More

Reviewed 8 June 2016

Stayed at the Atlanta Sheraton for a conference in the hotel in May. Traveling alone, I took MARTA from the airport to the hotel. The train stop is maybe two blocks from the hotel - very easy. I arrived at a busy time - lots...More

Thank Sarah C
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for sharing your thoughts about your recent stay. It was pleasure to provide you with a clean, comfortable and convenient stay. We do hope to have you back for a more leisure visit where you can enjoy all our city has to offer....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#26 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (500)
Room & Suite (193)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Meme64
19 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Ask for the north tower"
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"North Tower has all the attractions"
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"Rooms are quieter past the ground level I stayed on the 3rd and it was peaceful"
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"We've stayed at different parts of the property, they're all good in our experience."
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