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In the middle of the night I could hear banging or noise in the wall. I woke the next morning to use restroom fell in the bathroom doorway turned on the light and the entire room was completely flooded with brown water. There was water...More
1 Thank edwinaperkins
Response from SheratonATL_Downtown, Guest Relations Manager at Sheraton Atlanta HotelResponded 2 weeks ago
Good Morning Ms. Perkins,
Thank You for staying with us at the Sheraton.
Please accept our sincerest apologizes for your inconveniences throughout your stay. As one of our supervisors were able to speak with you in behalf of our manager, I hope that she was...More
The service was great and the breakfast was even better. However, there was some loud construction noises going on at the time that woke my roommate and I up out of our sleep early one morning. We contacted Chenelle Hanks the Convention Services Manager and...More
I stayed here for a night recently. I was arriving late at night and was wondering about how to get to the hotel from ATL and was therefore quite pleased to see the fixed cost taxi reference on the hotel website. Saved me a lot...More
Response from SheratonATL_Downtown, Guest Relations Manager at Sheraton Atlanta HotelResponded 3 weeks ago
Thank you for staying with us and providing your feedback about your stay! We are glad you enjoyed your stay!
If you have kids who love to swim, you should definitely book the pool access rooms. Your door literally opens to the pool, which was AWESOME for our 7 and 11-year old boys. We ate at the restaurant twice, I used the workout facilities twice,...More
I stayed here for 2 nights for a business meeting. The hotel is huge, as was my room. Not sure if I received an upgrade, as this looked more like a suite even though I paid for a regular room. As always in Sheraton, the...More
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go guests.
The hotel also provides an optional upgrade to the club lounge that offers a continental breakfast buffet with additional perks throughout the day.