We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Atlanta Hotel

Show Prices
#31 of 173 Hotels in Atlanta
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Atlanta Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,986 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Atlanta Hotel
See the most recent reviews
Showing 2,866: English reviews
Baton Rouge, Louisiana
Reviewed 2 weeks ago

I got here on last Thursday, my reservation was skewed, but Tiffany at the front desk took care of everything and made sure that my stay there was a phenomenal one. The staff there was great, everything was made great to where I had a great time. The whole staff at the lounge made my day bright, I don't remember...

 Report
Helpful?
Thank scork001
Management response:

Thank you very much for the great review and the wonderful five-star rating! I am very pleased to hear that our entire staff was courteous and extremely helpful during your entire stay. I will be sure to let Tiffany and everyone else know about your kind comments and that their hard-work and dedication is not going unnoticed. For everyone here...

San Dimas, California
Reviewed 2 weeks ago

We stayed in a 1 bedroom corner suite. The suite has a completely closed bedroom and a separate living room with great views. The kids were entertained looking outside the floor-to-ceiling windows of the living room. The long walk-in closet was extremely convenient and helped us keep all the clothes and bags of entire family out of the rooms. The...

 Report
Helpful?
Thank praveenkjha
Management response:

Thank you for your feedback! It was a pleasure to hear your detailed Sheraton Atlanta Hotel experience. Feedback allows us to get insight on areas of our business that would otherwise go unnoticed. I will be sharing your experience with our management team. Thank you again for your feedback!

Reviewed 2 weeks ago via mobile

We stayed here as part of a large convention. Despite the high volume of people attending, the hotel staff were all welcoming, friendly and professional. It is obvious they do a fair amount of conventions, as everything was well organized on the hotel's end. My room was clean and quiet, bed comfortable. The restaurants were a nice surprise. We were...

 Report
Helpful?
Thank atlartmom
Management response:

Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. We strive to provide a memorable experience for our guest and we are grateful that you had an amazing stay!

Basingstoke, United Kingdom
Reviewed 2 weeks ago via mobile

Hotel is very big and it first it is hard to orientate correctly how to get to your room or meeting room. Meeting room space was good. We had issues with lift not operating when we had to wait for it for at least 15 mins. Had to use stairs from 11th floor. Rooms are OK, housekeeping is a bit...

 Report
Helpful?
Thank Astencijo
Management response:

Thank you for your feedback! Firstly, allow us to apologize for the issues associated with your stay. I will be sharing your feedback with our management team to assure these are not recurring issues. Thank you again for your feedback!

Sarasota, Florida
Reviewed 2 weeks ago

We stayed here for a weekend getaway and were very pleased with this hotel. We had a club level king bed. The bed was very comfortable and the room well sized. The club had a very good breakfast and appetizers pre-dinner. We really recommend getting the club level, it is well worth it. The only down side of the hotel...

 Report
Helpful?
Thank Kenneth R
Management response:

Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. We look forward to hosting your next weekend stay!

Colorado Springs, Colorado
Reviewed 2 weeks ago

I stayed at the Sheraton on Courtland St. Andre was the concierge and he did an absolutely amazing job!! I was in need of something that was hard to get and he went out of his way to get it for me and when my flight was canceled he offered right away to come get me from the airport. Andre-...

 Report
Helpful?
Thank kriehl17
Management response:

Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. With customer service as our number one goal, Andre effortlessly meets that goal with each guest he interacts with. We would like to thank you for your continued support!

Stamford, Connecticut
Reviewed 2 weeks ago

The concierge service was first-class. They had the best eatery suggestions for whatever your palates were craving. These gentlemen pride themselves in providing the best quality service to their guests. When you plan to visit the Peachtree State, make your reservations with downtown Sheraton, and ask for Andre and their concierge team. They are the best of the BEST!

 Report
Helpful?
Thank kdtmwill
Management response:

Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. We would like to thank you for your continued support and we look forward to serving you when your travel leads you to the "Peach State" again!

Macclesfield, United Kingdom
Reviewed 2 weeks ago

Stayed at this hotel on the night of Friday 7th April. Room was fairly small which you would expect for a city centre hotel but housekeeping needed to improve. We found hairs in both the bath and the washbasin and that shouldn’t happen. However, once reported to the management the room was properly cleaned and we were given a $30...

 Report
Helpful?
1Thank Warrick D
Management response:

Thank you for your feedback! Again please allow us to apologize for the inconveniences. Thank you for allowing us to better you experience and fix the issue in a timely manner. We look forward to serving you again.

Salisbury, North Carolina
Reviewed 3 weeks ago

I arrived for a conference around 3 in the afternoon and was quickly checked in. The reception area was properly maintained. My room, on the 11th floor was of an appropriate size and met my needs. The elevators worked fairly well and generally did not have a long wait. They offered me a later check-out that I needed in order...

 Report
Helpful?
Thank wewhynot
Management response:

Thank you for sharing your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. We are grateful that we were able to accommodate your needs. Thank you for your continued support!

Reviewed 3 weeks ago

I knew I was checking in late, so I called in advance to re-affirm my arrival. I pre-paid. They cancelled my room and walked me to a hotel in a part of town where I couldn't leave the hotel at night. Turns out, when I called to confirm my arrival, they transferred me without saying so to a national call...

 Report
Helpful?
2Thank Rory M
Management response:

Thank you for writing to us and giving us such a comprehensive review of your unfortunate stay. Firstly, Your experience certainly does not, in any way, represent the quality of standards we strive to achieve and customarily maintain at Sheraton Atlanta Hotel, so I would like to sincerely apologize for this. Customer service is our number one goal. It is...

356 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (336)
Viewed
View from Room (19)
Viewed
Room/Suite (67)
Viewed
Pool/Beach Area (31)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (35)
Viewed
Dining (24)
Viewed
5:20
Videos (1)
Viewed
Other (131)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Room/Suite (7)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Atlanta hotels
Hyatt Regency Atlanta
#35 of 173 in Atlanta
3,561 reviews
Downtown
Hilton Atlanta
Hilton Atlanta
#91 of 173 in Atlanta
3,602 reviews
Atlanta Marriott Marquis
#44 of 173 in Atlanta
877 reviews
Show Prices
Show Prices
Show Prices
Ellis Hotel
#43 of 173 in Atlanta
1,289 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: €121 - €276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#13 Luxury Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the poolside rooms”
Amethyst4110, 20 Apr 2017 | Read review
“If you are looking for a quieter room at a convention, I suggest picking out a Club Suite”
scork001, 16 Apr 2017 | Read review
“Corner suites are great for families. There are street-level parking spots right out of south tower.”
praveenkjha, 16 Apr 2017 | Read review
“club level”
Islayman, 13 Apr 2017 | Read review
“They have balconies to look over the indoor pool- I would have liked one of those-it was like a tropical setting.”
kriehl17, 13 Apr 2017 | Read review
5 of 5