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All reviews welcome basket third floor room was clean usual muffins well lit parking lot highway access yogurt a nice place to stay atlanta traffic stayed two nights stone mountain non smoking breakfast bar walking distance holiday inn free breakfast upon check
I have stayed at this hotel numerous times over the years and I just have to say that this Quality Inn is one of the best I have ever stayed in. The hotel staff always makes me feel real welcome & glad that I came...More
1 Thank Tony N
Response from QINorthlake, General Manager at Quality Inn NorthlakeResponded 27 August 2018
We are honored that you are a frequent guest with us at the Quality Inn Northlake. In general we tend to be more critical on ourselves and hopefully that makes it possible for us to provide the right kind of service. However, we...More
The check in went smoothly, the clerk was a nice young man. The room looked as if it had been recently updated.
The hotel is interesting in that it offers outside rooms (open to the parking lot, etc) and inside hall. I was happy with...More
1 Thank JeanP28
Response from QINorthlake, Manager at Quality Inn NorthlakeResponded 5 August 2018
Thank you for responding. We do appreciate your comments and yes, there is always something we can do better, even at breakfast. However you were positive with your comments so, can we count on you to come back and visit soon?
When we got in the room it smelled really bad. a very musty smell. it is quite antiquated. The chair in the room had big stains all over it. i laid a towel over the chair. We asked about switching rooms and they gave us...More
This place has good staff and good management hence I was served by a very good lady miss patel I reccomend your service and for sure will be your customer when I come to Atlanta quality in is the bestMore
1 Thank ericokim89
Response from QINorthlake, Director of Sales at Quality Inn NorthlakeResponded 22 July 2018
Thank you for responding. We appreciate your comment and indeed are relying on S. Patel as well as our other front desk associates to provide knowledgeable and welcoming service. We have mentioned your comment to Ms. Patel already and hope you will come...More
Close to highway but tucked away so it is very quiet. Clean room, well lit parking lot. Felt very safe. Dan was at front desk when we checked in and checked out and he was very helpful and courteous. Good location if you need a...More
1 Thank TexasDesicat
Response from QINorthlake, Manager at Quality Inn NorthlakeResponded 12 July 2018
Thank you for responding. We sincerely appreciate your good comments and indeed we do rely on our associates as they represent our commitment to service. We will certainly share your opinion with Dan.