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Embassy Suites by Hilton Atlanta - Buckhead

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1,294 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Buckhead
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Showing 1,280: English reviews
Decatur, United States
Reviewed 17 April 2016

We spent the weekend here with my grown daughters for a professional conference. The room was very nice. It was a newer style. The room could use a few paint touchups and the shower handle was functional, but looked worn. There are 3 vanities (bathroom, living room, and bedroom, which is a great feature for 3 ladies making themselves beautiful...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Greg T
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Greg T, Thank you for your review. We appreciate the detail you provide of your experience. You note that we are in a great location and the hotel has many nice features to offer, with our tropical atrium creating an oasis right here in the heart of Buckhead. We also appreciate the concerns you mention and of course at...

Ohio
Reviewed 15 April 2016

Please select another hotel immediately!!! Staff was rude and dismissive. Specifically requested a room close to elevator due to disability and was given a room well far away from the elevator! Breakfast service was cramped, unorganized and completely frustrating!

Review collected in partnership with Embassy Suites Hotels
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1Thank Regena J
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Regena J, We appreciate your comments and are very sorry to hear we disappointed you. In the case of the room request I can assure you we really try to place everyone exactly as they request, but we apologize that we failed to accommodate you as requested this time. If you care to discuss your concerns further, please contact...

Monroe, United States
Reviewed 15 April 2016

Sheets and towels remained littered with long hairs, which was definitely not mine. Television did not work, and after bringing it to the attention of the front desk, nothing was done. The shower faucet is labeled incorrectly, resulting in a good scalding after adjusting the temperature. I left an item in the closet by mistake which the hotel later claimed...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Chris J
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Chris J, Thank you for sharing your concerns with us. It's been awhile but if you care to discuss this further, please contact me at the hotel. Best regards!

Atlanta, Georgia, United States
Reviewed 14 April 2016

Hotel has a very nice location, down from Lenox mall and not far from Restaurants and clubs. I was disappointed that breakfast was served on plastic plates and silverware, not the norm for Hilton Hotel. Rooms were very nice nothing spectacular. I was a pleasure to see security in the parking garage.

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Helpful?
Thank Chris H
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Chris H, Thank you so very much for your great rating! You make several good points and despite the flood of Spring Breakers in the hotel the past few weeks, point taken on the Breakfast service presentation. We hope to serve you again soon!

Buffalo, ny
Reviewed 14 April 2016

As a Hilton Honors member, I booked this hotel online. I requested a non smoking room, as my daughter has asthma. When I checked I asked and was told it was non smoking. Upon the elevator doors opening I saw a sign that said "Smoking Floor." I went back downstairs with my luggage after giving it a chance and smelling...

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Helpful?
1Thank Tbear1
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Tbear1, We appreciate your comments and your concerns. Obviously you have a few issues we need to attend to, and we will. If you care to discuss this further please contact me at the hotel. Best regards!

Lee's Summit, Missouri
Reviewed 14 April 2016

This Embassy Suites is my go to hotel in the Buckhead area. I have been coming here for years. I have seen several renovations and once again they need to do a major renovation. The staff is friendly and the all of the offerings of an Embassy Suites is nice.

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Helpful?
Thank KurtLS
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear KurtLS, Thanks for your comments and we agree with everything you say. We are in the process of planning our next major renovation and with the prominence of Social Media these days, we appreciate feedback as you have provided on what we need to do. We look forward to serving you again!

Atlanta
Reviewed 14 April 2016

Joined some friend in Atlanta for Aries Birthday party. Hotel was conveniently located near clubs and restaurants. I stay at Embassy Suites often and this was the 1st that served breakfast from plastic plates and silverware. It was a large number of kids running around the hotel that wasn't normal for a downtown location. Rooms were extremely nice and comfortable....

Review collected in partnership with Embassy Suites Hotels
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Thank Atlfalcoholics
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Atlfalcoholics, Thank you so very much for your comments. We agree that our hotel is perfect for all kinds of special occasions, including birthday parties. We appreciate your recognition of our security as we consider safety, security and comfort our top priorities. We also recognize the extreme business you refer to which occur every year for us during Spring...

Gardiner, Maine
Reviewed 13 April 2016

Stayed at this Embassy Suites on business for 4 nights. The bed was comfortable and the room was clean. The hotel provides breakfast each morning and a happy hour in the evening. I had a corner room that overlooked Buckhead on the 12th floor. This hotel is dated and needs a good renovation. It looked like it was from the...

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Helpful?
Thank Marty F
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Marty F, Thank you for your review. We appreciate your compliments and your suggestion. We are in the process of planning for our upcoming renovation and your remarks are useful and we plan to continue to offer the best value, service and comfort in the most popular Buckhead area of Atlanta. We look forward to serving you again!

Atlanta, Georgia
Reviewed 13 April 2016

I was quoted one price but upon arrival I was informed that I would be charge $60 extra dollars on top of my price. After our first night we went sight seeing only to return to our hotel and find that it did not get cleaned that day while we were away.

Review collected in partnership with Embassy Suites Hotels
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Thank niquitac
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear niquitac, We appreciate your comments and are not sure of your pricing concern. We go to great lengths to ensure we have integrity in how we price our suites and this is carefully monitored throughout our brand and our company. If you care to discuss this further kindly contact me at the hotel. Best regards!

Indianapolis, United States
Reviewed 13 April 2016

This was the second year in a row that I traveled with my to Atlanta for Spring Break. Last year the experience and the services was very good. Subsequently, we returned. When we checked in , the remote to the TV didn't work. I picked up the phone to call Guest Services and the phone didn't work. The door on...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael C
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Michael C, We appreciate your comments and are sorry to hear about the problems you encountered. If you care to discuss them in detail please contact me at the hotel. Best regards!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Atlanta, GA 30305
Region: United States > Georgia > Atlanta > Buckhead
Price Range: €155 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#14 Spa Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Buckhead staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run Away to Another Hotel - Never Stay Here !!”
 of 5 bubbles kcook320, 16 Feb 2017 | Read review
“Go for a higher floor closer to the elevators for less noise from below and the street. I stayed on the 13th floor this trip”
 of 5 bubbles nickm20142014, 30 Nov 2016 | Read review
“Choose another hotel or a bench at the bus station. Seriously.”
 of 5 bubbles D6428RQdaveb, 5 Oct 2016 | Read review
“Choose another Hilton hotel in the area.”
 of 5 bubbles Tinale827, 7 Sep 2016 | Read review
“Choose another hotel.”
 of 5 bubbles 2DisneyDads, 5 Sep 2016 | Read review
5 of 5