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Twelve Centennial Park

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#89 of 172 Hotels in Atlanta
Certificate of Excellence
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Twelve Centennial Park
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358 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Ocean City, New Jersey
Reviewed 24 October 2016

Nice looking property. Nicely appointed rooms. The window shades and curtains are messed up and do not close cleanly - and the traffic noise is unbearable for light sleepers. Dragged my mattress onto the bathroom floor and but the fan on and slept there. So if you are a light sleeper in any way - stay away. Otherwise you will...

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Helpful?
2Thank jackson55555
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello Jackson55555, I want to apologize for not providing a sound night's sleep for you. One of our key priorities is providing a good night's sleep away from home. I am not sure if you inquired or if our occupancy allowed so the night you were here, but if available, we would have been more than happy to place you...

Upper Marlboro, Maryland
Reviewed 17 October 2016

The Concierge at the front desk were amazing especially (Beza,Jeffrey,Felix and Ashley). They were always so helpful and they adored my 4 year old grand daughter and feelings were mutual with her and myself. The House keeping staff was wonderful--always made our room so lovely and fresh. I would to stay at your hotel the next time in your beautiful...

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Helpful?
Thank yvees06
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Greetings Miss Hamilton, It was an absolute pleasure to host you and Scarlett! Little do you know, you two were the ones that brought joy to our day to day activities. Thank you very much and we hope to see you again very soon!

Houston, Texas
Reviewed 6 October 2016

My wife stays here every week on business, and I have joined her a couple of times. The whole team (Marquis, Landy, Aimee, and most especially Beza) have made her feel so welcome and by extension I have felt like I am walking into a family environment when I visit. The rooms are spacious and all have a great view,...

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Helpful?
1Thank vernonpsmith
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello VernonPSmith, Reviews like this are music to my ears and the sole reason why we love the Hospitality industry. We are here to serve and it is reassuring to hear that the culture of service lives and breathes in our staff members. I have shared your feedback with our restaurant staff as well as Beza. She is a blessing...

Reviewed 30 September 2016 via mobile

This is my very first written review of anything. Just know that what I am writing is very honest but I promise it's not all Bad. 1.) I love Downtown Atlanta 2.) I stayed here a couple years ago and it just seems like the hotel cleanliness has fallen short a bit. The furniture is worn down, the mattresses need...

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Helpful?
2Thank Kimberly F
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Greetings Kimberly, Thank you for taking the time to write this survey. We apologize for the lack of "newness" of our property. We are currently planning our renovation for the top of the year. Although things may not be new, there is no excuse for uncleanliness. I have shared your sentiments with our Housekeeping team, Restaurant staff as well as...

Chattanooga, Tennessee
Reviewed 29 September 2016 via mobile

My husband travels to Atlanta frequently for business. I wanted to go with him so he changed his reservation from the Ritz Carlton to here (12 centennial park) because on the Marriott website the hotel is listed as "pet friendly." Upon further research I found that the hotel allows dogs 15 pounds or less. Which is ridiculous as those are...

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Helpful?
Thank Lea Ann B
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

[As sent via email] Ms. Bolick, We appreciate your consideration of our property, congratulate and thank you for your Marriott Reward status. However, as stated on our website, our pet friendly policy is for animals 15 pounds and under. In consideration of your husbands status, we were willing to accommodate your additional loved one but it would come with a...

Atlanta, Georgia
Reviewed 25 September 2016 via mobile

The hotel is in a awkward part of downtown atlanta. If you stay here you will definitely need a rental car or an uber. The staff is okay for a 3 star. The grounds are modern but very dirty. Not at all what you would expect of a Marriott hotel. The nightly rate is the equivalent of a 5 star...

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Helpful?
Thank tslatoncontact
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello TSlaton, Thank you for taking the time to provide a review of your stay at TWELVE Hotel. We apologize if you believed our service and your experience was "3 Star" and subpar. It is our full intention to provide a welcoming, clean environment with memorable, unique customer service with each guest. I regret that we were not able to...

Reviewed 21 September 2016 via mobile

We had a wonderful time at our stay. The hotel staff was friendly and they had a huge reunion going on the weekend that we were there yet the staff never missed a beat. I would definitely stay here again.

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Helpful?
1Thank tsoley1984
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello TSoley, It is great to hear that you had a wonderful time during your stay with us! As mentioned in some of these other reviews and responses, we do our very best to encourage each other to make a difference in each guest's stay, even if its something small. Thank you again and we hope to see you again...

Danville, Pennsylvania
Reviewed 14 September 2016 via mobile

I was in Atlanta for a meeting. The primary hotel was full and a secondary hotel bumped me to a third hotel because they were overbooked (see that review). I booked a room at Twelve on Marriott's site and it was great. Twelve is steps from the Civic Center MARTA station. One can't beat the $ of the train. The...

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Helpful?
Thank Drcatch23
Tamara D, Assistant Front Office Manager at Twelve Centennial Park, responded to this review

Dear Drcatch23, Thank you for posting a great review about your recent stay at the TWELVE. I am delighted that you enjoyed your accommodations and the service provided during your stay. The location as you point out is ideal for getting around the city using the MARTA transit system with the Civic Center station being located next to the hotel....

Cincinnati, Ohio
Reviewed 10 September 2016 via mobile

There are definitely mixed reviews of this hotel, but we decided to give it a try and I'm not upset that we did. The hotel is in a great location in downtown ATL, close to many restaurants (driving distance or the Marta is right there) and attractions. The rooms are spacious and have nice views of the city and the...

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Helpful?
2Thank ProfessorVacation
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Hello ProfessorVacation (Great Name BTW) We are truly pleased that you gave us a chance after reading our reviews. We do our very best to put our best foot forward with every guests and treat them to a memorable experience during their stay. We are not perfect... but we use the feedback we do receive to grow and to tailor...

Reviewed 8 September 2016

I stayed here for Labor Day weekend with a few friends and we were very pleased with our stay. Having a kitchen made our lives easier. The staff was very helpful and would respond to request in a decent amount of time. I plan on staying here again next year, Looking forward to seeing what the two room suite is...

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Helpful?
1Thank Jessica W
RustinMoore, General Manager at Twelve Centennial Park, responded to this review

Jessica, let me be the first to tell you.. If you thought the One Bedroom Suite was large, you're going to want to move in to our Two Bedroom Suite. We're glad to hear that you spent the holiday weekend with us and glad that your requests were fulfilled with urgency and politeness. Don't wait another whole year to come...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This upscale hotel is 0.5 miles from The World of Coca-Cola and across the street from a rapid-transit stop. ... The stylish 1- and 2-bedroom suites feature free WiFi, flat-screen TVs in the living and sleeping areas, DVDs and a console for accessing hotel services such as dinner reservations or valet parking. All rooms have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. The fine-dining American restaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center. ... more   less 

Additional Information about Twelve Centennial Park

Address: 400 W Peachtree St NW, Atlanta, GA 30308-3536 (Formerly Twelve Hotel & Residences Centennial Park)
Region: United States > Georgia > Atlanta
Price Range: €184 - €399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Centennial Park 4*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Marriott, Expedia and Jetsetter so you can book your Twelve Centennial Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
12 Centennial Park
Twelve Centennial Park Atlanta
Twelve Centennial Park Hotel Atlanta
Hotel Style:
#26 Luxury Hotel in Atlanta
#41 Family Hotel in Atlanta
#73 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Centennial Park staff and other travellers.
5 questions
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Questions? Get answers from Twelve Centennial Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything above 9th floor”
 of 5 bubbles jayjo_11, 18 Feb 2017 | Read review
“Top floor, odd numbered room (West Facing), East facing view is completely blocked.”
 of 5 bubbles 49ejn, 17 Feb 2017 | Read review
“This hotel sits between the interstate and a busy feeder road. Stay in a high room to avoid the street noise.”
 of 5 bubbles ccrich, 30 Nov 2016 | Read review
“rooms with balcony have the best view, all rooms have kitchens,”
 of 5 bubbles keonnag524, 21 Nov 2016 | Read review
“They said I had a quiet one - and it was not!”
 of 5 bubbles jackson55555, 24 Oct 2016 | Read review
5 of 5