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12 Downtown, Autograph Collection

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Traveller (149)
Room & Suite (232)
Dining (22)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Special Offer: Book early & save in ATL
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Rooms
2 Jul3 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
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189
109
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189
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46
15
28
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All reviewsfull kitchencentennial parkcivic center marta stationliving roomfront deskpots and pansmini apartmenthuge bathroomfew hiccupsroom servicevalet parkinghotel roomsitting areavalet servicehome away from homeroom keyking suite
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1 - 5 of 387 reviews
Reviewed 4 days ago

If you're looking for a large room in the downtown area, this is a great spot. The room was basically a condo, with a full kitchen, living area, and bedroom. The bathroom was nice, bedroom was solid, and we loved having a balcony!

Thank Wlpeterson
Reviewed 6 days ago via mobile

I have stayed here so many times since property was built. Since Marriott purchased, it has improved I must say. Staff always friendly. Rooms clean most of the time. But last few times I have noticed A/C does not cool well at all. Thermostat in...More

Thank Jennifer K
Reviewed 2 weeks ago via mobile

I had originally given this hotel 1 star but I realized that wasn’t fair. Since I’ve stayed here multiple times it can’t be a 1 or I never would have come back. The hotel is beautiful, clean, comfortable, and in a great location. The suites...More

Thank bamacamper
Reviewed 2 weeks ago

We often stay at the Autograph Series hotels because we love the eclectic mix and quality of the hotels. 12 Downtown is not amongst that mix. This hotel from the first interaction with the rude valet or doorman, who refused to help with our luggage,...More

1  Thank Lillyz16
Response from Felix U, Manager at 12 Downtown, Autograph CollectionResponded 2 weeks ago

Dear Ms. Briggs Thank you for choosing to stay at the 12 Downtown and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we...More

Reviewed 4 weeks ago

Was my first time there for business. Picked the hotel due to the location which was great. I was very impressed with the room itself, very clean, full kitchen, living room, huge bathroom! I can't say enough how awesome the room was. However, dining there...More

Thank Christina S
Response from Felix U, Front Office Manager at 12 Downtown, Autograph CollectionResponded 4 weeks ago

Thank you for choosing to stay at the 12 Downtown and sharing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$208 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Atlanta
#35 Family Hotel in Atlanta
#72 Business Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$208 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Atlanta
#35 Family Hotel in Atlanta
#72 Business Hotel in Atlanta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (149)
Room & Suite (232)
Dining (22)
Pool & Beach (20)
Amenities (40)
Questions & Answers
Ask a question
Sheenamd56
4 July 2016|
AnswerShow all 5 answers
Response from RustinMoore | Property representative |
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As... More
0
Votes
GoNolesGo
17 February 2015|
AnswerShow all 2 answers
Response from GeneralManagerTH | Property representative |
Dear GoNolesGo, The hotel only offers valet parking at $28 per night. There are some parking lots close by but these are at owners risk. regards, John Reilly
0
Votes
janhulsey
16 February 2015|
AnswerShow all 2 answers
Response from GeneralManagerTH | Property representative |
No there is not a shuttle from the hotel. Its 15 minute walk or a few minutes by cab. You can also take MARTA--2 stops then change and one stop. Its virtually door to door. John Reilly
0
Votes
Room Tips
"I know you should not take one at the back of the hotel for sure, but with no sound proof windows???"
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"Across from the Marta train station"
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"Rooms on the west side are prettier from my perspective. Each has its own flavor."
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"A high floor will get you away from street noise."
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