Ramona was very polite and went above and beyond on my order. She even walked it to my room with me. The other hotel staff were also very helpful and actually would not accept tips for their effort. Thanks so much!
We stayed here the second night it was open. The bar/restaurant was on a soft opening as well. We were impressed by the staff, both at the desk and at the bar. Everyone was excellent. Our burgers, truffle fries and cheesecake were excellent, but the Buffalo wings were some of the best I've had. Even though they were not hot at all, they were delicious. As for the property itself, nothing was lacking. The bed was perfect! The room was great! There was nothing to complain about and plenty to appreciate. I prefer to stay at Embassy Suites, because I know what to expect. I like their hotels, as they are well appointed and clean, with friendly staff. This one was one of the best. I highly recommend it. *The picture I've included is the view from our room at 6:30 am. If I'm back in this area, I will stay here again! …
We had a fantastic stay. We have stayed at a lot of places in Atlanta and so far this is our favorite! The room was huge and clean and the beds were comfortable. The reception was great and the breakfast was delicious!
Ramona, the night cook, was awesome!! She provided great customer service. She was friendly and professional! She was extremely attentive to the guests when we arrived at the nightly cocktail reception. She really went out of her way to make us feel welcome.
Joel was extremely nice and outgoing! He was moving around and helping everyone out. He was not only keeping the appearance of the dining room up but he was very kind. He deserves a raise, no seriously he does. Any man that can keep his cool and do his job with a room full of women.. he’s something special ♥️
Akeisha and the fellow at the omelette station made our morning delight! Akeisha works hard and is very friendly and attentive. Friendly, energetic and down to Earth. The ingredients for the omelette station were fresh and he was handling 4 pans at a time.
AKeisha at The Embassy Suites Midtown is the best hotness ever. She’s funny too! She greeted us with a smile, and she was so, so helpful. The Omelette Guy rocked too. The food was amazing and the dining area was clean.
Excellent service, extremely professional, patient,, and personable. Anthony had a VERY long long line, but served us ALL well. Others commented on his excellent service and extreme patience as he took our made-to-order orders. Promote him , because he is an excellent representative of the Hilton brand. Akeisha selflessly served and made sure all tables were clean and our needs were addressed as we dined. She has a personable personality perfect for person care.
Following a trip to Miami in March I was put off on ever wanting to visit the US again so soon. That all changed when I visited Atlanta and stayed at the Embassy Suites Hilton Atlanta Midtown. I was completely bowled over by ALL the staff that I had met with here. A kind smile, word and engagement goes a long way. From check in, to the dining areas and those behind the scenes every interaction was a pleasure and made a difference to me each day. I would like to thank Santresia and Keynisha for the warm greetings each day. Akeisha for the morning sunshine at breakfast. Anthony for finding me some vegan protein and preparing me one of the best vegan breakfasts ever. Kim and Chauntae for such hospitality at happy hour and beyond. Thank you to all for such positive and beautiful energy. I will most definitely be back. Embassy Suites please recognise all the great work done by the team here both front and back of house- stars each and every one. Nothing was too much trouble and I was made to be feel truly valued and special.…
The hotel has a great location for me the best! I’m the lobby they provide us bycicles beach chairs and towels for the beach ! Water and fruits that’s very nice. Elsa help us for a better room more bigger that our in i island reservation. She has a amazing energy ! Great place to stay!