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All reviewshotel's poolcomplimentary coffee in the lobbynight auditordefinately stay heredecent sizestone mountainbeds were very comfortableshopping and restaurantsstayed one nightnice staysinkmallcouchatl
I hosted my family reunion this past weekend and booked several rooms. The hotel lost power for hours. My guests had to walk up the stairs to their rooms only to reach their rooms and find there was no air conditioning. Some of my guests...More
I had a work related reason for being in ATL/Tucker for an overnight stay. My husband made my reservation stating " you can't go wrong at a Holiday Inn". Boy, was he ever right!!! I was greeted IMMEDIATELY and check in was a breeze. The...More
Stayed at the hotel for a business trip. Staff was friendly and the rooms were very nice. They were just getting in new mattresses and I had one of the new ones. A very nice sleep and nice breakfast in the morning. Will return on...More
I was located on the third floor and found an adult bed bug crawling on my pillow. The staff promptly relocated me to a different room, but did not re-imburse or discount my my stay. I was asked in the lobby to not write a...More
I would not recommend this place to my worst enemy. The staff at this place is unhappy and was not discreet in their conversations at the front desk. I can't say any better for the mid level staff or general manager. Customer relations skills are...More
2 Thank MH60M
Response from IHGService, Guest Relations Manager at Holiday Inn Atlanta - NorthlakeResponded 27 May 2018
Thank you for taking time to leave us a candid review about Holiday Inn Atlanta NorthLake GA. I recognize your stay was not 100% satisfactory because of issues with the quality of service received.
IHG values your experience with our hotels. I have...More