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Hampton Inn & Suites Atlanta - Galleria

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#77 of 172 Hotels in Atlanta
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Hampton Inn & Suites Atlanta - Galleria
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423 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Macon, Georgia
Reviewed 12 September 2016

I never stayed at this hotel. I mistakenly made 2 reservations for the wrong night. I called to see if they would take the charges off. The front desk agent said the manager would not do it so I asked to speak to the manager. She sent me to her voicemail and when I called back she was extremely rude...

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Helpful?
Thank mary c
Ava S, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Mary C, I am extremely sorry for the inconvenience caused by the front desk. I will also personally share your comments with our team. I have also escalated this issue to the management for their review. Regards, Ava Smith Guest Relations Manager

New York City, New York
Reviewed 18 August 2016

Stayed at the hotel to take my Nephew back to college. It's in a very central location, right of the highway. Also, conveniently located across from the mall and tons of restaurants. The staff was really nice and the rooms were really clean. You will not be dissapointed with your stay here.

Review collected in partnership with Hampton
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Helpful?
Thank nikkiesq
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Valued Guest, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is pleased you enjoyed your stay with us, thanks to the convenience of the hotel to your destination, the friendly, knowledgeable staff members, and the cleanliness of the rooms and hotel. We are pleased your time with us went well, and...

Louisville, U.S. Virgin Islands
Reviewed 15 August 2016

This property is always on point. The staff from all levels are helpful, friendly and kind. The rooms are always perfectly clean. I stay here over and over because you can always count on a consistent quality service and product.

Review collected in partnership with Hampton
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Helpful?
Thank Jane T
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Jane, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is delighted you enjoyed your stay with us, thanks to the on-point customer care exuded by our staff, and we are very happy the room was clean and comfortable during your stay. In addition, we hope you had an opportunity to enjoy...

Georgia Coast, Georgia
Reviewed 14 August 2016

When we first walked in the hotel. There were two people standing at the front desk by the names of Marlo and Pedro. They were having conversation about nothing. Neither one of them acknowledge us. We stood there for a while and then said to them if someone could please check us in. They gave each other a look as...

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Helpful?
Thank mlewishilton
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Valued Guest, Thank you for your review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is disappointed your stay with us was not exceptional, citing issues with the customer service and the room. Our team is displeased the communication at check-in and the service quality was not excellent. Our staff aims to provide the best in...

tazewell, United States
Reviewed 11 August 2016

i really enjoy staying at this hotel when I am in Atlanta, it locate close to my corporate office and located close to great restaurants. It is easy to get to compared to a lot of places in Atlanta and for my business is centrally located so I can come and go we little problems

Review collected in partnership with Hampton
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Helpful?
Thank Ken H
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Ken, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is pleased you enjoyed your stay with us, thanks to the convenience of our hotel to your corporate office and great restaurants. In addition, we hope you enjoyed our Hampton on the House hot breakfast prior to your departure, and we look...

Birmingham, United States
Reviewed 9 August 2016

The hotel has excellent service... very spacious rooms and is in a very good location in regards to food and entertainment. The staff is always courteous and accommodating. The hotel is always very clean. This location is perfect if you want to do something during your downtime without having to travel downtown. There are very nice restaurants and a movie...

Review collected in partnership with Hampton
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Helpful?
Thank Russell S
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Russell, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is delighted you enjoyed your stay with us, thanks to the friendly, welcoming staff members, our spacious, clean rooms, and the great location of the hotel to nearby dining and shopping. In addition, we hope you had some time to enjoy our...

Charlotte, North Carolina
Reviewed 29 July 2016

Awful place to stay...look around the area there's a lot of other places to stay! Your greeted by Marlo, the front desk clerk... Scary person!! I think she thinks if she cracked a smile she will crumble to the ground. She was rude, rude, rude....STAY AWAY at a different place!

Review collected in partnership with Hampton
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Helpful?
Thank bonnieo66
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Valued Guest, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is disappointed you did not enjoy your stay with us, citing poor customer care from the front desk staff. Our staff endeavor to provide all guests with prompt, courteous service, and it is upsetting we missed the mark. We appreciate your...

Santa Monica, California
Reviewed 26 July 2016

Hotel staff was very friendly and nice. However, the facility itself was very outdated. There was rust in the bathroom, the furnishings were old, uncomfortable and very sparse...old banquet chairs at the table in the room, no sheers on the windows, the gym is extremely limited - had no cups to get water, towels were empty - in the morning....

Review collected in partnership with Hampton
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Helpful?
Thank Caryl H
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Caryl, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is disappointed your stay with us was not to your satisfaction, citing an outdated and unclean room with rust in the bathroom, old furnishings, uncomfortable space, and outdated amenities. In addition, we apologize that the gym room was limited, there was insufficient...

Atlanta, United States
Reviewed 24 July 2016

The electricity went out on July 16 from 8:00pm-4:30pm. The manager on duty did not provide any information about the power outage unless they were approached. Th staff did not show any concern or compassion for the guest during this time. My 90 year old aunt had to walk three flights to her room. I had to walk 8 flights...

Review collected in partnership with Hampton
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Helpful?
Thank Natalie H
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Natalie, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is disappointed to hear of your experience at our hotel. It is upsetting your family received no information or communication from the staff regarding the power loss. Our hotel did experienced a power outage that affected a large portion of the area...

Atlanta, United States
Reviewed 22 July 2016

During my stay, the power went off at 2:00 a.m. on July 15, 2016. As my son and I both use C-Pap machines, we were unable to get a good night rest. The following day, July 16, the power went off AGAIN and stayed off from 7:00 p.m. till 5:00 a.m. the next morning. As we also had an extremely...

Review collected in partnership with Hampton
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Helpful?
Thank Marsha A
GuestRelationsMngrSS, Guest Relations Manager at Hampton Inn & Suites Atlanta - Galleria, responded to this review

Dear Marsha, Thank you for the review of the Hampton Inn & Suites Atlanta Galleria Hotel. Our team is disappointed you and your family experienced a difficult evening at our hotel. We apologize for the issues you experienced. The hotel did experience a power outage that affected the entire area surrounding the hotel. Our staff and management team were working...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Be a guest at the Hampton Inn & Suites® Atlanta Galleria Hotel. It's super-convenient, located within walking distance of the Cobb Galleria Centre, one of Atlanta's premier Convention Centers. Our hotel near Smyrna, GA is also just 12 miles from the Georgia Aquarium, Georgia World Congress Center, Six Flags™ Over Georgia and the Georgia Dome. In addition, our Smyrna Georgia hotel also offers a broad range of services and amenities to make its guest’s stay exceptional including the free Hampton on the House, hot breakfast. Free Wi-Fi and heated, indoor pool is also available at our Cobb Galleria hotel. ... more   less 

Additional Information about Hampton Inn & Suites Atlanta - Galleria

Address: 2733 Circle 75 Pkwy SE, Atlanta, GA 30339-3048
Region: United States > Georgia > Atlanta
Price Range: €114 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Atlanta - Galleria 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hampton Inn And Suites Atlanta - Galleria Hotel Atlanta
Hampton Inn Atlanta
Atlanta Hampton Inn
Hotel Style:
#19 Romantic Hotel in Atlanta
#29 Family Hotel in Atlanta
#30 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Atlanta - Galleria staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Atlanta - Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 7th floor rooms have decent views and are quiet!”
 of 5 bubbles joebF7957BA, 2 Nov 2016 | Read review
“Rooms on the fifth floor a very quite.”
 of 5 bubbles asmurray, 30 Jun 2016 | Read review
“higher or lowest floor, king rooms seem nicer than queen/doubles always ask for rooms with fridge”
 of 5 bubbles JS39667, 22 Jun 2016 | Read review
“Was on the second floor near elevator”
 of 5 bubbles DelO836, 16 Jun 2016 | Read review
“Far from elevator”
 of 5 bubbles abbyjrg, 18 May 2016 | Read review
5 of 5