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Hilton Atlanta

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Hilton Atlanta
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3,439 Reviews from our TripAdvisor Community

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Showing 3,241: English reviews
Columbus, Ohio
Reviewed 2 weeks ago

Overall experience was OK - newly renovated rooms are excellent. Large area, great beds, even the in-room coffee was good. Bar on first floor was always packed and difficult to get a drink. Adequate food available, but always long lines and not enough staff working. New year's eve they ran out of coffee. Housekeeping was sorely lacking as all they...

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Helpful?
Thank Ufitnthin
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear that you found our newly refreshed guestrooms up to your standards. As you likely noticed, we are in the middle of a significant renovation to our property, including our lobby level restaurant, Southern Elements, so the restaurant and bar are in a temporary location in our lobby, which tends to...

Reviewed 2 weeks ago via mobile

Came for the Peach Bowl and picked the Hilton over the other Hilton properties because they tend to be more upscale. Clearly they were not prepared for the number of guests at the hotel and things just didn't run smoothly like welcome to expect Hiltons. We are Hilton Diamond members so we frequent Hilton properties. Construction was everywhere and we...

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Helpful?
Thank Stacy M
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Stacy, Thank you for your review and for your loyalty as a Hilton Diamond Member. We are sorry we did not provide the quality of services you deserve and we have addressed the issues you mentioned. As you mentioned, our property is undergoing a significant renovation and we apologize for the disturbance this caused during your visit. We will...

Grand Forks, North Dakota
Reviewed 2 weeks ago

Major hotel renovation effecting public areas of hotel but good for price and location. Felt safe and Concierge had great recommendations for local scene. Able to walk to aquarium coke and centennial Park without issue.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank L6492ZIjenniferk
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review! We are pleased to hear our Concierge was helpful and that our location was convenient to everything you wanted to see in Atlanta. We are in the middle of a significant renovation to our entire property and hope you will visit us again when these updates are complete this summer!

Blairsville, United States
Reviewed 2 weeks ago

This is one of our favorite Atlanta Hotels. The remodeling is going well and caused next to no inconvenience. Restaurant and bars were all open. Trader Vics is a favorite. The staff were friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James R M
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear James, Thank you for your review and for your loyalty to our property! We are so glad renovation construction wasn't an inconvenience to you during your visit. Trader Vic's is definitely worth the visit and we're so glad you enjoyed your experience there. We hope to see you again soon!

St. Petersburg, Florida
Reviewed 2 weeks ago

Hotel nice area and short work to peachtree street. Harold the man who stands outside n parks cars was very helpful on places to each and hangout. It was my first time visiting Atlanta and he give me great suggestions. Very nice guy.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank K4954DWvictoriar
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review! We are pleased to hear that our location was convenient and that Harold was able to offer helpful suggestions. We're glad your first visit to Atlanta was an enjoyable one and we hope to see you again soon!

Loganville, Georgia
Reviewed 2 weeks ago

The water wasn't draining from tub. It took 3hours to resolve issue. After that we had no hot water. We complained to management serval times after 4hrs eventually issues were resolved. Not satisfied!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jefferys862
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Please accept our apologies for not providing the quality of service you deserve during your recent visit. We are working with our maintenance team to ensure these issues are handled properly. We appreciate your comments and hope you will consider staying with us again in the future.

Reviewed 2 weeks ago via mobile

I stayed here for 3 nights during Microsoft Ignite and the only reason I haven't given 5 is because I had to move out for 2 days and back again due to availability. Hotel - great hotel nice interior and has the usual Hilton feel about it. Checkin - very smooth and fast process, very helpful front of desk staff...

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Helpful?
Thank Dominic C
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Dominic, Thank you for your review! We are pleased to hear that you enjoyed your overall experience with us, despite the availability issue you encountered, which we apologize for. We are glad you enjoyed the accommodations in your newly refurbished guestroom and that you were able to visit Trader Vic's. We hope you will stay with us again the...

Reviewed 2 weeks ago

Overall experience was nice. Construction was going on and some areas of the hotel was not accessible. I was staying in town for a few days and wanted a nice, secure place to stay that was in town and in walking distance to restaurants and other venues.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 217feliciac
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review! We are pleased to hear our location was convenient to restaurants and venues you wanted to visit in the area. We hope to see you again the next time your travels bring you to Atlanta!

Hampton, Georgia
Reviewed 2 weeks ago

We went through 4 rooms which was all dirty. All of the beds had stains and hair on the sheets. One of the rooms had blood on the sheets which I took a picture and showed the front desk clerk. Plus hair pins on the floor. One of the floors smelled so bad with Marijuana in the hallway.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 516alfredal
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. Please accept our apologies for not meeting your expectations and based upon your review, we are actively participating with our housekeeping staff to handle the issues you encountered.

Orlando
Reviewed 2 weeks ago

I did not have the best experience during this stay. The room rate was reasonable, and the location excellent. The hotel itself not so much. First of all, the lobby was undergoing a remodel, which we were not aware of. The valet service (at $40) was awful. We asked the guy for a luggage cart for a heavy suitcase and...

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Helpful?
Thank Bluejay49
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear our location was convenient. We are doing our best to ensure guests are aware of our renovation prior to visiting our hotel through various communication channels and we apologize that you were not aware of this. Please accept our apologies for the issues you encountered with valet and for not...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,242 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In May, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: €132 - €276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Orbitz and HotelsforEveryone so you can book your Hilton Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
28 questions
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Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't do it...”
 of 5 bubbles Bluejay49, 28 Dec 2016 | Read review
“Face the city scape.”
 of 5 bubbles CityPolitical, 23 Dec 2016 | Read review
“Use the HHonors app to get a room map and select your room. Higher floor the better, especially regarding traffic noise.”
 of 5 bubbles ClintDEsq, 19 Dec 2016 | Read review
“Inquire about best times to check in and parking fees”
 of 5 bubbles 585jayb, 13 Dec 2016 | Read review
“Beware of High Parking Fees”
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