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Hilton Atlanta

12/06/2017 13/06/2017
1 room 2 adults 0 children
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3,664 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

I checked out of this hotel this morning, May 28th and I am now at the Doubletree in Savannah and Thank God! This hotel is NOT kept up; the valet parking is a joke. It takes forever to obtain your car after you finally get someone to answer the phone. You can send a text message stating you want your...

Thank Lashaun S
Jinan, China
Reviewed 17 April 2017 via mobile

Stayed at this Hilton location recently for business. First, staff were excellent- friendly, helpful and accommodating. I loved my interactions with late night desk staff and early morning breakfast. In a nutshell, I enjoyed quality buffet breakfasts (fresh eggs and fruit, not the cereal boxes I expected) with a great wait staff who welcomed me each morning, a pitch-dark and...

Thank SuttersFort2508
About Hotel's Favourite Review
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your lovely review! We are pleased to hear you enjoyed your recent visit and that our team was able to contribute to a positive experience. As you mentioned, we are renovating and are in the final stages. We think you, and other guests, will be impressed by the enhancements we have in store. We hope to see...

Reviewed 3 days ago NEW

Valet parking, efficient check in. We stayed on the 28th Floor, reasonable sized bedroom. Executive Lounge very good. Clean bedroom Only a shower no bath which is a bit disappointing for this quality hotel.

Thank Stephen H
washington, United States
Reviewed 4 days ago NEWvia mobile

3rd of 4 weeks here. Diamond lifetime member treated worse than someone walking in off the street. No hhonors rooms available, really? 3 weeks in a row, no availability? Yet others in the "normal" line given honor floor rooms. Those aren't hhonors members on the 27th exec floor. Lamp shades missing on the lamps last week. Returned tonight to the...

Thank Warren S
Reviewed 5 days ago NEWvia mobile

The ambience of the venue was very impressive and the staff was very nice. The rooms were very well maintained. The hotel was very accommodating in its entirety to include the amenities and general location in the city center. I would recommend this property.

Thank Steven D. C
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Dear Steven, Thank you for taking the time to share your experience about our hotel with others. We pride ourselves in the cleanliness of our hotel and are pleased that you were able to take advantage of some of the amenities that we have to offer for your entertainment and convenience. We hope to welcome you back soon!

chicago, Il
Reviewed 6 days ago NEW

They don't answer the phone - i tried 3 times to reach a front desk person to help with my reservation. In total i listened to the phone ring for 10 minutes. Then the operator comes back and says they will have someone call me back. Perhaps just answer the phone when people call! can't wait to see how long...

Thank kreusn
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Please accept our apologies for the inconvenience of not being able to reach a representative. We would be happy to connect you with the appropriate contact directly if you'd like to send a direct message via TripAdvisor with your name, contact information and confirmation number.

Philadelphia, Pennsylvania
Reviewed 6 days ago NEW

There were no linens available, so essentially none of the rooms were ready. Some people were there from 1 pm until midnight waiting for a room, which didn't materialize. Eventually, the staff gave out vouchers to dozens of patrons to use a nearby hotel. Look, s*$t happens. The problem was that none of the managers got out ahead of this....

Thank pathogen2004
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your comments. As you mentioned, there was an issue in our Housekeeping department that caused the delay of clean linens for the guestrooms and while it caught our team off-guard, there should have been a higher effort to properly communicate with our guests. We appreciate your feedback and hope you will consider visiting us again and experience...

Wakefield, United Kingdom
Reviewed 6 days ago NEW

This isn't the best hotel in the area, but it is the best value for money. The rooms are clean and spacious, beds comfortable. It is not the most beautiful hotel in the world, but it is functional. Breakfasts are pretty standard, but the staff are very attentive and seem happy to be there. There is a lot of free...

Thank 13sjs
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed the majority of aspects during your visit. Guest feedback is incredibly important to us and your comments will be considered as we continue to improve the experience at our hotel for future guests.

Greenville, South Carolina
Reviewed 1 week ago NEW

Despite its updated rooms and public areas it lacks behind several of the closer hotels. The bathrooms are smallish, poorly lit and has a small tub. The beds are comfortable and the rooms are nice. It has a convenient location. The AC is quite noisy and maintains an inconsistent temp.

Thank krandy21784
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for sharing your feedback. We are pleased to hear that you found our location convenient and that the rooms were up to your standards. We apologize for your disappointment otherwise and will share your comments with the appropriate team members.

Washington DC, District of Columbia
Reviewed 1 week ago

I stayed here for a work trip to Coca-Cola which is right across the street which was very convenient. The room itself was modern, updated bathroom and bedroom bed and furniture, with a great view of downtown. The gym was enormous, with rows and rows of cardio, weight machines, and free weights that put my own work gym to shame....

Thank holybucket
hiltonatl, Front Office Manager at Hilton Atlanta, responded to this review

Thank you for your review. We are pleased to hear that you found our location convenient and that you were able to utilize and enjoy our fitness center. Please accept our apologies for the disappointing level of customer service you encountered while waiting to check-in. We will share these comments with the appropriate team members and hope you will consider...

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12/06/2017 13/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Nikolai's Roof
Nikolai's Roof
Cuisines: Contemporary
Southern Elements
Southern Elements
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A modern convention hotel, the Hilton Atlanta defies typical and embraces extraordinary in an ideal setting for business or pleasure. Positioned in the heart of downtown Atlanta, Hilton Atlanta is conveniently location near renowned attractions and premier venues and only 15 minutes from Hartsfield-Jackson Atlanta International Airport. 1,249 guest rooms provide a comfortable home-base to recharge and rejuvenate, and a full range of amenities are offered to conduct business, stay fit and unwind. Known for delectable culinary delights, Hilton Atlanta features a variety of dining options including the award-winning Nikolai’s Roof and Trader Vic’s restaurants. Hilton Atlanta boasts 65 individual meetings rooms and approximately 129,000 square feet of SMART-FLO™ flexible space designed to maximize meetings and events for productivity and success. In summer, 2017 Hilton Atlanta will complete a multi-million dollar renovation consisting of enhancements to public areas, guestrooms, suites and meeting spaces. Meeting planners can expect increased flexibility and functionality with the transformation of ballroom space, as well as increased internet bandwidth to fulfill demands and expectations. A revamped Lobby will provide a captivating sense of arrival with a new front desk location and vibrant lighting. The second floor will be completely transformed as the ceiling height is raised and pillars are removed in the Grand Salon for increased flexibility and functionality. The 38,000 square-foot Galleria Exhibit Hall will be reconfigured to include breakouts, and all meeting space will feature increased internet bandwidth to fulfill meeting planners’ demands and expectations. ... more   less 

Additional Information about Hilton Atlanta

Address: 255 Courtland Street NE, Atlanta, GA 30303-1265
Region: United States > Georgia > Atlanta > Downtown
Price Range: €102 - €272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Atlanta 4*
Number of rooms: 1249
Reservation Options:
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Also Known As:
Hilton Atlanta Hotel Atlanta
Atlanta Hilton Hotel
Hilton Hotel Atlanta
Hotel Style:
#27 Luxury Hotel in Atlanta
#76 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Atlanta staff and other travellers.
38 questions
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See all questions (38)

Questions? Get answers from Hilton Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here”
LashaunS_12, 28 May 2017 | Read review
“Floor 28 has excellent views - highly recommended”
A1897VIstephenh, 27 May 2017 | Read review
“Don't stay here”
scott1363, 13 May 2017 | Read review
“get an executive level”
Missnmikea, 11 May 2017 | Read review
“Find a different hotel”
josephsN8940DI, 3 May 2017 | Read review
5 of 5
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