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Courtyard Atlanta Downtown

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401 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Atlanta Downtown
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Showing 383: English reviews
Birmingham, Alabama
1 review
Reviewed 14 July 2015

I travel 100% of my time for work. I would like to say that Byron Baldwin and his staff are the BEST!!! They make me feel welcome and the room accommodations are superb. They display hospitality and the atmosphere is warm and welcoming. I really enjoy my staff here:)!

Helpful?
Thank Shelia C
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay! We are so thankful for your loyalty to Marriott and our hotel and look forward to accommodating you during your future visits to the area. More 

New York City, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2015

This hotel use to be a great hotel. I have stayed here well over 20 times in the past two years, and the staff and service use to be amazing. There seems to be a ton of turnover lately, and I don't recognize a lot of the staff. The new staff they are hiring are just rude and inconsiderate. They... More 

Helpful?
Thank padworld014
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. I am so sorry to hear about your recent experiences and would like you to know that we are in the process of setting new expectations and improving the level of service that you have come to expect while staying at our hotel and Marriott. More 

Columbus, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2015

Checked in for 1 night given a room on the 4 th floor with feather pilllows First of all the room was very small MAYBE 1 FOOT CLEARANCE ON EACH SIDE OF BED TO WALK NO ROOM FOR GUEST WHAT SO EVER TO VISIT. THE PICTURES ON THE WEBSITE OF A KING ROOM SHOWED A SETTEE AT THE BOTTOM OF... More 

Helpful?
Thank Terri T
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback. We apologize for the configuration of our rooms and regret to hear that we did not meet your expectations. We have several different room sizes due to our boutique style hotel and i apologize that your room was not comfortable. We appreciate our government travelers and therefore offer complimentary breakfast to those serving our... More 

Atlanta, Georgia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2015

Great location, OK for the price. Very nice front desk folks. Terrific to have valet parking. We appreciated being accommodated early in the day, although it was in a VERY small single queen room. No free breakfast, and food service is limited and not until 7AM on the weekend. Close to everything.

Helpful?
Thank bwalsh384
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are glad to hear that you enjoyed your stay with us and the location of our hotel. We hope you choose us during your future travels to the area. More 

St Albans, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 July 2015

I booked this hotel for a friend who is disabled and lost his credit card the night before travelling to Atlanta from London. The General Manager sent an excellent welcome email so I emailed her and said I needed help for my friend and I needed to pay with my card. The general Manager sorted it all out quickly and... More 

Helpful?
Thank Como33
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback! I am so glad to have been able to help you and your traveler. We hope to have the opportunity to assist you in the near future. More 

1 review
Reviewed 29 June 2015 via mobile

Getting to the hotel can be a pain with so many people checking in on 6/27, but once we was able to pull into the hotel we was greeted with warm greetings by Javon of the valet staff. He gave us nice recommendation to visit while in town. Iman check us in with such a great personality. She also gave... More 

Helpful?
Thank Dan T
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that you enjoyed your stay with us, as well as our location and amenities we have to offer. Thank you for recognizing Iman and Javon - we will be sure to share your feedback with them! We hope to see you during your future travels... More 

Dacula, Georgia
1 review
Reviewed 28 June 2015

First off, I would like to say thank you so much to Iman for the wonderful welcome and upgrade as we celebrated our wedding anniversary, we truly appreciate it and Iman sets the standard of excellence in hospitality and tourism. The downfall was the first and last impression by the Valet attendants, which was HORRIBLE. We checked in at 3:15pm... More 

Helpful?
Thank dornelasii
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We are so glad to hear that Iman was able to enhance your experience by upgrading you to a suite for your Anniversary. I'd like to apologize for your experience with our valet services. Please note that we are currently re-evaluating our partnership with LAZ parking and your feedback helps us... More 

1 review
Reviewed 24 June 2015

I've visited your property on various occasions over the past two years. I was in town visiting relatives June 22-23rd. I was tired after a long flight and Iman got me checked in within record time. I know she probably didn't recognize me from prior visits, but her smile and attitude is always the same...inviting and professional. A rare combination.

Helpful?
Thank Bill S
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback. We appreciate your kind words and recognition of Iman and will be sure to share your review with her. We are looking forward to housing you during your future travels to the area. More 

Charlotte, North Carolina
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2015

I stayed at the Courtyard Atlanta Downtown for one night because I extended my business trip. The staff was so helpful and professional. They made my last minute decision the BEST decision. The room was retro chic and and I loved it. So clean and eco friendly. Thanks for an amazing stay.

Helpful?
Thank Marcelle C
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

WE are so glad to hear that you've enjoyed your stay with us and that we were able to exceed your expectations! Looking forward to housing you during your future travels to the area. More 

Wisconsin
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 June 2015

This hotel is in a fantastic location, with Underground Atlanta, downtown restaurants on Peachtree, and the Olympic Park attractions all in walking distance. Also street car stop is nearby, as well as MARTA (which we did not get a chance to use). The staff were all friendly and welcoming. A special thank you to the desk clerk who went across... More 

Helpful?
Thank traveling03
GMCourtyardAtlantaDT, General Manager at Courtyard Atlanta Downtown, responded to this review

Thank you for sharing your feedback on your stay. We understand that our rooms are much smaller than a general guest rooms which makes creating room for closet space/dressers were limited. We are in the process of working on the space and efficiency of our guest rooms as well as lighting and appreciate the feedback we have received. I apologize... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Atlanta Downtown offers guests a unique boutique style lodging experience in the energetic heart of the city. Take advantage of our complimentary WiFi throughout and find plenty of space to work and relax in our inviting guest rooms. ... more   less 

Additional Information about Courtyard Atlanta Downtown

Address: 133 Carnegie Way NW, Atlanta, GA 30303-1026 (Formerly Hotel Indigo Downtown Atlanta)
Region: United States > Georgia > Atlanta
Price Range: €110 - €384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Atlanta Downtown 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Atlanta Downtown Hotel Atlanta
Hotel Style:
#32 Romantic Hotel in Atlanta
#49 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Atlanta Downtown staff and other travellers.
8 questions
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Dallas, TX
10 months ago
over a year ago

See all questions (8)

Questions? Get answers from Courtyard Atlanta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No idea, we talked with other people at the conference and they were not happy with their rooms either”
 of 5 bubbles JaniPrice, 9 May 2016 | Read review
“Rooms are very nice, any room should be OK.”
 of 5 bubbles ROLLTIDE64, 5 May 2016 | Read review
“Away from the construction site”
 of 5 bubbles 123009Name, 26 Apr 2016 | Read review
“Since this is in the heart of the city, not really any views from any of the rooms.”
 of 5 bubbles davidmA2586IQ, 18 Apr 2016 | Read review
“This was a King corner room with great views. The room is spacious. Bathroom was beautiful with tile wall to wall. Great Room!”
 of 5 bubbles Br0wnieM, 9 Nov 2015 | Read review
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