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JW Marriott Atlanta Buckhead

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#34 of 172 Hotels in Atlanta
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974 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Miami, Florida
Reviewed 2 days ago NEW

First time in Atlanta. I liked the area and perfectly located with a corridor leading to the Lenox Square Mall. Employees were very attentive. Room clean and confortable. Room service was nice. Needs soundproofing because you hear the trains go by all the time.

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Helpful?
Thank Adriana R
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for staying with us for your first trip to Atlanta. I am glad we left you with positive memories and will visit both Atlanta and the JW Marriott Atlanta Buckhead again in the near future.

Owasso, Oklahoma
Reviewed 2 days ago NEW

After leaving the airport and crawling through highways overflowing with traffic, it was nice to arrive at the JW Marriott. The lobby staff was helpful and got me to my room quickly and efficiently. While it would be nice to have more dining options, what was available was adequate for my business stay. The room was well appointed and comfortable....

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Helpful?
Thank Jeff T
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

I'm so glad that we were able to provide you a place to relax and conduct your business while in Atlanta. I am sorry you had to experience the Atlanta traffic to arrive. Next time you may like to try our MARTA rail station which will bring you from the Airport to just across the street from the JW Marriott...

NJ
Reviewed 2 days ago NEW

We enjoyed a 3 day conference at the hotel. It was a very comfortable stay overall, rooms are large, food was good, service attentive. The hotel is connected to the mall which was very convenient and across the road from nice restaurants. Everything you would expect at a JW Marriott.

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Helpful?
Thank gulig
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Glad you enjoyed staying with us for your conference. Thanks for your nice recommendation. I do hope we will have to opportunity host your conference again.

Longmont, Colorado
Reviewed 3 days ago NEW

The JW Marriott is a first class hotel with awesome service. On top of that the location is right next door to the Lenox Mall and a Marta Station is just a half block walk. I much prefer this property to anything downtown.

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Helpful?
Thank truesdalej
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thanks for your "first class" post and nice mention about our service. We truly hope to exceed our guests expectations by providing you with warm and genuine service. Thank you for letting us know. We are so convenient to most anything you need, there is really no need to stay downtown. The MARTA, located directly across the street can also...

Wilmington, North Carolina
Reviewed 4 days ago NEW

My employer had a conference here for two days so I experienced the rooms, food and conference rooms. My room was very clean and was quiet at night. The food for our conference meals was very tasty. Our setup was for buffet style setting so the servers made sure all serving dishes were stocked. The conference rooms were clean, odor...

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Helpful?
Thank 28412traveler
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for staying at the JW Marriott Atlanta for your recent conference. I'm delighted to learn you enjoyed your stay and found the meals during your conference to be so "tasty". I'll be sure to share your nice comments with our culinary and banquet teams. They will be pleased to learn. We hope your travels will bring you back...

San Antonio, Texas
Reviewed 4 days ago NEW

This hotel was everything one can expect from a JW Marriott - well furnished, with attentive employees. What makes it especially wonderful is the location. It sits right between the upscale Lenox Square Mall and a gold line Marta Station. We stayed here for the January AmericasMart Home and Gift Show and liked it so much that we will make...

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Helpful?
Thank Joan W
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Joan W - thank you for your visit and post. We appreciate your recommendation and glad you chose to stay with us for Gift Mart. See you next time.

North Carolina
Reviewed 5 days ago NEW

I guess I was expecting really really top notch service, but it was just average. Everyone was pleasant, but nobody was outstanding. The room was nice, but the bathroom was a little small. We liked the in room coffee, but it would be nice to have free coffee in the lobby in the morning to go. Instead we had to...

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Helpful?
Thank TroutGal
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and post. I appreciate you sharing your experience while visiting the JW Marriott Atlanta. We strive to exceed our guests expectations so you can be certain that I will share you comments with our team for immediate improvements. I do hope you will plan to visit us again. We would like the opportunity to regain...

Rockford, Michigan
Reviewed 6 days ago NEWvia mobile

We couldn't book our usual Ritz, so went here instead. Glad it was discounted, as the rooms are tired and awkward, can't really see TV from the bed, nowhere to put clothes, the inroom refrigerator clanked and clattered all night. That said, the location cannot be beat and the staff is WONDERFUL. Beds are comfy and room is roomy. The...

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Thank DebDonut
Erie, Colorado
Reviewed 1 week ago via mobile

This is far from a standard jw in regards to its quality. More like a fancy three star hotel. Everyone is nice, and the building is somewhat upscale, but both the lounge and restaurant are very bad quality. The breakfast in the lounge was far worse than even motels in rural USA (Think 'eggs' in big mold globs, old pre-made...

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Helpful?
Thank wisejww
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thnak you for taking your time to complete our guest satisfaction survey and sharing your expeience with us.Please accept our sincere apologies for the inconvenience you may have experienced. Our goal is to address yourconcerns so that we can ensure you have an exceptional expeience on your next visit.

Lafayette, Indiana, United States
Reviewed 1 week ago

Very nice hotel in an energetic part of Atlanta. The service is excellent and a very friendly staff. My room was spacious and very clean. Nice bath, large. My only complaint, no dresser or drawers for clothes.

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Helpful?
Thank Robert B
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Robert B - Thank you for your visit. I have noted your comment regarding the lack of drawers. We will certainly take all comments and recommendations into consideration for future planning. Thank you for sharing. Glad you enjoyed excellent service and our friendly staff.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Rd NE, Atlanta, GA 30326-1333
Region: United States > Georgia > Atlanta > Buckhead
Price Range: €153 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a # 10 room”
 of 5 bubbles truesdalej, 17 Jan 2017 | Read review
“The top floor.....next to the club level”
 of 5 bubbles Voyageurbabou, 10 Jan 2017 | Read review
“request view of the city on a high floor”
 of 5 bubbles DrJohnATL, 15 Dec 2016 | Read review
“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
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