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JW Marriott Atlanta Buckhead

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#33 of 171 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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JW Marriott Atlanta Buckhead
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952 Reviews from our TripAdvisor Community

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Showing 918: English reviews
Williamsport, Pennsylvania
Reviewed 2 days ago NEW

I usually stay in Buckhead area when in Atlanta, this trip same. The Marriott is a wonderful property, clean, and located well, easy to reach via car. The standout for the location is the staff. They are all over the top friendly and helpful no matter what. Example they have a man at the elevators for you, talk to you...

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Helpful?
Thank Orchard609
New Jersey
Reviewed 1 week ago NEW

The location of this JW is fantastic. It's across the street from the Lenox Marta station and is adjoined to the mall. There are lots of great places to eat in and around the mall (one of my faves is True Food) and there's a Sugarfina in the mall. The service and staff are all super friendly and helpful, from...

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Helpful?
Thank MGood2014
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your nice feedback and for taking the time to let us know about your stay. Glad you found the staff friendly and helpful and enjoyed the fitness center. You can be certain that your comments regarding the noise from the door in the executive lounge will be investigated to see if we can soften the door closure....

Bronx, New York
Reviewed 1 week ago

Great hotel, connected to the Lenox Mall, took advantage of Black Friday while we stayed at the hotel (crazy scene). Stayed there during the Thanksgiving Holidays. Very pricey, but comfortable. Rooms are great and kept clean. Parking is very, very pricey; I can't understand why Marriott will charge a parking rate for Marriott members

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Helpful?
Thank MiguelRubio3rd
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your visit and post. The activities at Thanksgiving are a lot of fun with all the Black Friday shopping and Macy's Great Tree lighting. Glad you found the hotel comfortable. Thank you for your feedback and we hope you will visit again.

Lewes, United Kingdom
Reviewed 1 week ago via mobile

Two British friends Staying for a couple of days over Thanksgiving .. The valet staff were especially welcoming when we arrived and continued to be friendly and helpful throughout our stay. We didn't find the reception staff very friendly the lady who checked us in did not make eye contact and tip tapped on her computer for ages whilst we...

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Helpful?
Thank WARBENN
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thanks for visiting! I am glad you found our valet staff welcoming and enjoyed the service from Georgette & Jose. I will be certain to let them know. Thanks for your feedback on your check in arrival. Please be sure that I will personally address this with our Front Office team. Glad to hear you will visit again and we...

Indiana
Reviewed 1 week ago

This JW Marriott keeps the club open over the Thanksgiving holiday--one of the reasons we selected it! Spacious workout area and great proximity to Phipps and Lenox malls. Friendly staff and easy check in and out.

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Helpful?
Thank dibotu
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for making the JW Marriott Atlanta your home for the Thanksgiving Holiday. so happy to learn you enjoyed your stay. We are in such a convenient location for the Black Friday shopping and the Macy's Tree Lighting. It does make for a fun weekend. Please visit again.

Bangalore, India
Reviewed 1 week ago

JW Marriott has become my favourite hotel across the world for its service, attentions genesis, quality of bed, offer, food and spa. The rooms are large and bathroom even better. And the housekeeping folks are very attentive to all your needs. The only hitch was the delays in getting things a bit late every time. If you need something like...

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Helpful?
1Thank imedia
Ebrahima M, Guest Relations Manager at JW Marriott Atlanta Buckhead, responded to this review

Thank you for your "splendid" review. We love to be the favorite. Thanks for letting us know about the service delays you experienced. I will be certain to share this with our team for improvements. Our fine dining is actually in the Nox Creek Lounge and available for both lunch and dinner. Breakfast is served in the Nox Creek Southern...

Chattanooga, Tennessee
Reviewed 2 weeks ago

My wife and I stayed here for a birthday getaway. We love this hotel. The beds are amazing and the shower is awesome! The staff is very friendly especially the valet and lady who checked us in! I also wanted to mention the wonderful lady who worked in Starbucks! She remembered what I ordered every time I stopped by! Amazing...

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Helpful?
Thank Jashley0516
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

So happy you selected the JW Marriott Atlanta as a birthday getaway destination! I am glad you enjoyed yourself and I will also share our Nox Café attendants know how impressed you were that they remember your specific order. They will be inspired by your comment. Thanks for sharing.

earth
Reviewed 2 weeks ago

Lovely upscale hotel - very pleasant and efficient staff, nice sized room with view, nice bathroom. I booked on a bidding site and received a 14th floor room with view of the Atlanta skyline, not bad. Room was quiet and everything was good quality. However, one policy irks me: internet access. It's late 2016 - wifi is not some super...

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1Thank heckflosse
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Thank you for visiting us. I am glad you enjoyed your stay and found our staff pleasant and efficient. Also nice to know you enjoyed your guest room and city view. I have noted your comments regarding the internet as well and appreciate you letting us know. I hop you will visit again in the near future.

Reviewed 3 weeks ago via mobile

The staff were always smiling and eager to serve. The concierge desk was quick to secur dinner reservations and a taxi for us at a top rated restaurant nearby. The food catered by the hotel for our conference was delicious. The room was large and bed very comfortable.

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Helpful?
Thank Deborah T
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

Deborah, Thank you for your feedback and post. It is nice to learn you enjoyed the food during your conference as well as our smiling and "eager to serve" staff. We do hope we exceeded your expectations and will return again soon.

Los Angeles, California
Reviewed 3 weeks ago

This is a very comfortable and beautiful hotel. The staff is always reaching out to help. They grab your bag to carry it for you before you would even think to ask. (There are a few stairs at the entrance). I also left something behind and they were generously helpful under the circumstances. There is a really nice sauna in...

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Helpful?
Thank fernetbranca123
Ebrahima M, Director of Operations at JW Marriott Atlanta Buckhead, responded to this review

We strive to ensure we exceed our guests expectations and hope that they feel comfortable and at home while staying with us. I do hope that we were able to find your forgotten item and glad to know we were "generously helpful". Please come back soon and enjoy the sauna and pool again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff

Additional Information about JW Marriott Atlanta Buckhead

Address: 3300 Lenox Rd NE, Atlanta, GA 30326-1333
Region: United States > Georgia > Atlanta > Buckhead
Price Range: €140 - €380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Atlanta Buckhead 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Jw Marriott Atlanta
Marriott Hotel Buckhead Atlanta
Marriott Atlanta
Atlanta Marriott
Hotel Style:
#12 Green Hotel in Atlanta
#14 Luxury Hotel in Atlanta
#28 Business Hotel in Atlanta
#33 Romantic Hotel in Atlanta
#36 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Atlanta Buckhead staff and other travellers.
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Questions? Get answers from JW Marriott Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with view of the city”
 of 5 bubbles MGood2014, 2 Dec 2016 | Read review
“Ask for a room facing the city”
 of 5 bubbles MiguelRubio3rd, 28 Nov 2016 | Read review
“Corner rooms have great views.”
 of 5 bubbles dibotu, 27 Nov 2016 | Read review
“Choose a corner room for its size”
 of 5 bubbles imedia, 26 Nov 2016 | Read review
“south facing rooms will have a view of the city”
 of 5 bubbles heckflosse, 21 Nov 2016 | Read review
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