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The Santa Maria Hotel

AMOMAUS$31*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$40*
US$31*
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US$40*
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The Santa Maria Hotel
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578 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

This hotel is awful bathroom sinks and baths have been painted to look new ha. Paint is peeling when you use the shower or the sink taps. AWFUL. Bedroom is old and tired needs cleaning with disinfectant. Balcony doors don't lock, hair dryer broken bathroom shelving needs replacing due to being broken, sealant around the bath and shower screen peeling,...

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Helpful?
Thank jeffeye1972
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago NEW

This hotel is rated 3 star but would be lucky to achieve 11/2 in reality. It advertises "parking" when there is no allocated resident parking area, just the streets around the hotel. The room I had was ok except that an adjoining door came off its frame when I accidentally tried to open it and the light over my bed...

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Helpful?
Thank Michael J
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear Micheal j, Thank you for your constructive feedback. Your comments will be taken into consideration and have been sent to the relevant departments for action. Thank you for taking the time to send us your view. We hope to see your return to Malta and the Santa Maria in the future. kind regards Lee Pearce

Reviewed 1 week ago via mobile

Not expensive so perfect if your out and about all the time or down by the pool which we were. Unfortunate about the noise from the festival but we expected that so not really there fault, no one could shut them up. Could do with some updates around the hotel but overall decent price, friendly staff and located close to...

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Helpful?
1Thank Discoda
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear Discoda , I would like to thank you for taking the time in writing your review on Santa Maria. The Hotel aims to provide good value for money holidays with the friendliest atmosphere, We also take this opportunity to inform all our current and future guests that the hotel has just recently been taken over by new management. Under...

Bucharest, Romania
Reviewed 1 week ago

We're not very picky when it come to hotels. I have few expectations, especially because we like to run around a lot, eat out, go out, travel a lot. This is not a bad hotel - we might have caught them with their pants down due to the Lost and Found Music Festival and they had a lot of Drunk...

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Helpful?
Thank Velldryn
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear velldryn We Here at The Santa Maria Hotel thank you for taking the time to write your review. I am sure you will appreciate that due to the time laps from your stay to review, we have addressed many issues you mention. The Staff here hope to see you return again. kind regards Lee Pearce

Nottingham, United Kingdom
Reviewed 1 week ago

After reading all the reviews on this hotel,I was dreading 😟 going ,as my daughter booked it.After having some issues with our room on the first day,the manager changed our room straight away,The hotel is nice and clean,staff helpful and friendly,the good thing about this hotel you can use the San Anton,both hotels have good pool areas Rooms are cleaned...

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Helpful?
Thank Sue R
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear Sue R, The above said I assure you we will be taking your views in hand and will revise with the catering agents. We appreciate your acknowledgement of the good value for money provided and the appraisal of our staff. The Bars are at the moment in the middle of seeing which entertainment works and setting up a program...

Paignton, England, United Kingdom
Reviewed 2 weeks ago

As two couples, one early 40's, one early (ish) 50's, we actually booked the sister hotel 'San Anton' but were allocated two rooms across the road in the Santa Maria, but as far as can tell, both hotels pretty much the same. We were only staying 4 nights and all I can say is, thank god for that! We like...

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Helpful?
Thank Adam W
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear Guest, I am sure you are aware that over this period of time there was a festival going on. Also would like to ensure you that security and the staff work very hard 24 hrs to ensure the well being of the Guests. Your comments will be taken into consideration and have been sent to the relevant departments for...

Cluj-Napoca, Romania
Reviewed 3 weeks ago

Nothing, no clean, no sercices, breakfast- orible, no professional , could. No wi-fi, no tv, all was in war. They work all time, in the morning. In the evening. Sunday work, all time work. It is a craizy. Don't like me, a this hotel. Never come back.

Review collected in partnership with Wizz Tours
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Helpful?
Thank tibiibi7
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear Guest I assure you our housekeeping staff clean all arrivals departures and public areas. Wi Fi is available free of charge with in the Reception lobby and also there is also a option to purchase wifi cards. We of course realize there is always improvements to be made and genuinely welcome all feedback positive or otherwise. kind regards Lee...

Bristol, United Kingdom
Reviewed 3 weeks ago

My room was really clean and the staff were really helpful. It was a brilliant place to have my first holiday abroad and the food was quite nice. I don't like how the 2 cocktail per person per day rule applies to children's non alcoholic cocktails, but that was too much of a major downside. There are many places to...

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Helpful?
1Thank 741apers0n
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Dear 741apers0n, Thank you kindly for taking the time to write this review. We aim to provide good value for money holidays with the friendliest atmosphere. We appreciate your appraisal of the staff all who look forward to seeing you again should you return to Malta. Kind regards Lee Pearce

Sicily, Italy
Reviewed 3 weeks ago via mobile
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Helpful?
Thank DOLCINA85
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

Reviewed 4 weeks ago via mobile
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Thank SpigoloG
D8046ZPlee, Guest Relations Manager at The Santa Maria Hotel, responded to this review

332 photos of this hotel

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The excellent location of the hotel Santa Maria is in the quiet seaside town of Bugibba only 500 meters from the beach will treat visitors to an unforgettable holiday. Guests can while away the days soaking up the sun beside the hotel's pool, on the town's artificial beach, in the coastal lidos or on the large flat rocks which line the seafront. With a wide range of al fresco restaurants serving varied and delicious cuisine and the fantastic shops and open-air cafes found in bustling Il Bajja Square, evenings offer just as much fun for visitors as the days. After all that excitement, there's no better way to unwind than sitting in the quaint harbour watching brightly coloured fishing boats swaying in the evening breeze. The hotel itself has excellent facilities for guests with an outdoor pool and jacuzzi, solarium with hammocks, lounge bar and 24-hour reception . The rooms are fully equipped for your comfort with a private bathroom, balcony or terrace, TV, telephone and safe on request. ... more   less 

Additional Information about The Santa Maria Hotel

Address: Triq Ir-Ramel | San Pawel Il-Bahar, Bugibba, Island of Malta SPB 3033, Malta
Region: Malta > Island of Malta > Bugibba
Price Range: €25 - €72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Santa Maria Hotel 3*
Number of rooms: 225
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Also Known As:
The Santa Maria Hotel Malta/Bugibba
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Questions & Answers

Here's what travellers have asked, with answers from The Santa Maria Hotel staff and other travellers.
35 questions
Ask a question
manchester
nidge G Reviewed this property
Helpful answer
2
Votes
Not as helpful

Just got back have to say in 35yrs goin abroad this is one of the filthiest hotels I have stopped in look at the recent comments they are not wrong lm afraid to say, beautiful island and people though

11 months ago
Sheffield, United Kingdom
Chris H Spalding, United Kingdom Reviewed this property
Helpful answer
3
Votes
Not as helpful

Plugs are same as UK, as for towels, best to take your own for the beach,

over a year ago
over a year ago
Veronica N Norwich, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

scrambled eggs , and funny sausages sometimes - good luck you'll need it although you get what you pay for u less they have I proved. Massively since May

over a year ago
manchester
Darren H Reviewed this property
Helpful answer
1
Vote
Not as helpful

Everything you normally get,, good choice

11 months ago
Rhondda, United Kingdom
Derek P Ballymoney, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

The hotel itself in on fairly level ground however to get around could pose problems as it is fairly hilly taxis would be the best solution hope this helps.

over a year ago

See all questions (35)

Questions? Get answers from The Santa Maria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not overlooking the pool. Too noisy.”
L6431KNmichaelj, 24 Apr 2017 | Read review
“rooms on third floor have pool view”
suer833, 18 Apr 2017 | Read review
“Don't ...just don't”
adamw339, 13 Apr 2017 | Read review
“there are no good rooms”
jegfire, 23 Oct 2016 | Read review
“Don't even stay here”
jambomamaEastYorks, 10 Oct 2016 | Read review
5 of 5
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US$31* /night
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Prices are for 1 room, 2 adults
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