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BEST WESTERN PLUS Governor's Inn

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#12 of 79 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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509 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Chesapeake, Virginia
Reviewed 1 week ago

Just needed a quick stay and this place was awesome. They were very warm and welcoming and I will gladly look them up first! The rooms were clean, 40in flat screen tv and granite countertops in the bathroom.

Review collected in partnership with Best Western
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Helpful?
Thank Bigjoejaumillot
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. We really appreciate you staying with us and value your comments. Our team strives for 100% Superior Customer Care and I am happy that we could provide you with this service. We look forward to seeing you again in the future....

Washington
Reviewed 1 week ago

We usually stay at more upscale motels. But the price seemed better for a quick biz trip along with decent reviews. My olfactory sensitivity was offended by oil smells in sheets. This is fairly common experience for me and other travelers. I spoke with desk next morning and they were very responsive and replaced bedding with bleached sheets. Good job....

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Helpful?
Thank JackBlack1952
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so sorry to hear that their was an offensive odor of oil smells on your sheets. We do wash our sheets in bleach so I am not sure as to why the sheets had an oil smell to them....

hartford,CT
Reviewed 1 week ago

We needed a hotel late at night and we had picked up a coupon book at a rest stop. It was New Years Day and most of the coupons excluded Holidays. While this property is about 8 miles off of I95 it turned out to be a gem. The rooms were spacious and very clean. The decor was updated and...

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Helpful?
Thank hartford_CTSandrat
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so much for taking the time out to leave your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am happy to hear that you really enjoyed your stay even though it was a bit out of your way. Our team works really hard to provide 100% Superior Customer Care and I...

long island
Reviewed 2 weeks ago

Hi again, it's the travelin' agents from Consumers Travel World. No New Years Eve partying at this motel. Just a lovely room, nicely maintained. It is set well back from the main drag in an area filled with restaurants and other services. Breakfast was the usual acceptable hot food (egg patties, sausage patties, potato patties---no Peppermint Patty)---a few cold cereals...

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Helpful?
Thank LongIslandBarry
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to leave your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so happy to hear that you enjoyed your stay with us. Our team is committed to providing 100% Superior Customer Care to all of our guests and I am glad to see that is what...

charlottesville, va
Reviewed 4 weeks ago

Arriving late at night, the small, unimpressive sign on the highway was all that I could see as the hotel sits a distance back from the highway. The motel complex looks like a Bavarian castle, to me anyway, as there are turrets and brick arches everywhere. It certainly doesn't look like your average Best Western and we were delighted by...

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Helpful?
2Thank j p
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so sorry to hear that you had a hard time finding our location and our sign not being very visible for you. Unfortunately, we have been fighting the County for several years regarding allowing our sign to be bigger...

Roanoke Rapids, North Carolina
Reviewed 4 weeks ago

It's simple I can document over 1 million travel miles all in an automobile. I reside in motels over 130 nights a year. I guess that make me kinda a motel expert, cretic if you will. Me and the company I work for demand value for the money spent. In Richmond that's Best Western Plus. Greet rooms, great personal, convenient...

Review collected in partnership with Best Western
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1Thank 1stRoadWarrior
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so much for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. It is always a pleasure reading our guest reviews and appreciate you taking the time to leave us your feedback. I am so glad that you enjoyed your stay with us and that you received 100% Superior Customer Care....

Alderson, United States
Reviewed 4 weeks ago

This was my first time staying at the Best Western Plus Governor's Inn, and it has been many years since I stayed in a Best Western at all. I was very impressed and happy with my visit and would definitely choose this particular hotel again. :)

Review collected in partnership with Best Western
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Helpful?
Thank sarahaU7093KN
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so pleased to see that you really enjoyed your stay with us. It is always a pleasure to receive feedback from our guests so that we know what they enjoyed about their stay and also hear of any areas...

Hummelstown, United States
Reviewed 12 December 2016

Extremely loud Christmas party - our room could have been where the party was taking place, that is how loud it was. Had to contact the front desk several times. They did lower the price, but considering we were on the road since 5:30 a.m. not being able to go to sleep until after 12:00 a.m. was bad. They should...

Review collected in partnership with Best Western
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Helpful?
Thank 891donaldc
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to leave a review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so sorry to hear that you had a bad experience at our hotel. I do apologize for the noise coming from the Christmas Party that was being held in the Event Hall downstairs. I truly...

Hershey, Pennsylvania
Reviewed 6 December 2016

When we arrived at this hotel, there was a very loud Christmas party taking place, with a very loud band. Our room was on the 3rd floor right above the party. The band was so loud it was as if we were at the party. Went down to the front desk and asked when the party was going to be...

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Helpful?
Thank 477ggc
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so sorry about the bad experience you had at our hotel with the loud music from the Event that was being held in the Event Hall. Even though they are private events with limitations given in the contract that they sign, it...

Madison Heights, VA
Reviewed 5 December 2016

The curtains would not close. After attempting to close them it was determined that they were designed not to close. This is an invasion of privacy and is no way acceptable for anyone. It is obvious that they value appearance over utility to an extreme that exceeds usefulness.

Review collected in partnership with Best Western
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Helpful?
Thank George H
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus, Governor's Inn, Richmond, Va. I am sorry that you had an issue with the curtains in the room. We do have blackout curtains that close, they sit directly behind the sheer curtains for our guest's comfort. Anytime there is an issue of any kind, please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a most Remarkable stay at the Best Western Plus Governor's Inn, where Hospitality is second nature to us. Our Friendly Associates are always available to make your stay as comfortable as possible. Tastefully furnished in Warm Tones, Rich Woods, and Stone Masonry, the Best Western Plus Governor's Inn creates a Cozy and Welcoming Atmosphere. Whether coming for Business or Pleasure, you will enjoy your stay at the Best Western Plus Governor's Inn. ... more   less 

Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Tpke, Richmond, VA 23235-4812
Region: United States > Virginia > Richmond
Price Range: €85 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, HotelsforEveryone, Hotels.com and Travelocity so you can book your BEST WESTERN PLUS Governor's Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western
Hotel Style:
#4 Best Value Hotel in Richmond
#10 Romantic Hotel in Richmond
#11 Family Hotel in Richmond
#18 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Governor's Inn staff and other travellers.
5 questions
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Rainelle, West Virginia
Battle Creek, Michigan
5 months ago
Rainelle, West Virginia
over a year ago
Fuquay-Varina, North Carolina
over a year ago
Bedford, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Governor's Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the second building and it was very quiet.”
 of 5 bubbles 77jp, 17 Dec 2016 | Read review
“Ask for a room "away" from the night club”
 of 5 bubbles Razzierb, 23 Nov 2016 | Read review
“I like the top floor as being quieter”
 of 5 bubbles kingfather, 28 Oct 2016 | Read review
“Ask for room in main building if you can not manage stairs. There is no elevator in the other building.”
 of 5 bubbles junee691, 26 Oct 2016 | Read review
“We had a room on the 3rd floor which was very quiet.”
 of 5 bubbles ritad55, 20 Sep 2016 | Read review
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