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Suburban Extended Stay Hotel - Richmond

100 reviews
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Traveller (10)
Room & Suite (14)
Overview
  • Excellent39%
  • Very good18%
  • Average12%
  • Poor11%
  • Terrible20%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (100)Write a Review
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11 - 15 of 96 reviews
Reviewed 28 November 2016 via mobile

My stay was great "Ms.Reneater" gave excellent platinum customer service! She was a great help and gave assistance always when my family had questions and needs. The stay was great and clean.I would recommendMore

Thank thurshond
Response from sesrichmond, Assistant Manager at Suburban Extended Stay Hotel - RichmondResponded 11 January 2017

Thank you for coming to trip advisor and rating our hotel . We love to see reviews like this . I am glad that you got the service that you deserve and look forward to seeing you again when you are in the area ....More

Reviewed 30 September 2016 via mobile

I like too thank nita the 2nd shift desk lady for the short time we met her she is very plesent too talk too allways smileing and puts joy in our lives thank you sarah wes helpfull too our stay at the hotel fusia the...More

1  Thank Dennis C
Reviewed 16 August 2016

This hotel (I would rather call it a "residence") is certainly a good accomodation as long as you have a car. In fact, it is about 20 km from Richmond downtown and I saw no signs of public transportation around. Rooms were clean and provided...More

2  Thank EnzoPu
Response from sesrichmond, Manager at Suburban Extended Stay Hotel - RichmondResponded 17 August 2016

Thank you so much for coming to trip advisor and rating our hotel. We love to give all our guests that home away from home experience . We do have a bus line that runs up and down broad street the name of the bus...More

Reviewed 10 August 2016 via mobile

The staff has been excellent addressing any concerns. Sarah, the manager has been extremely helpful and accommodating. All my contractors and subs are all raving about their stay. Great job y'all. When I leave for my monthly trip home, I feel like I am leaving...More

1  Thank timpoc1223
Response from sesrichmond, Assisatnt Manager at Suburban Extended Stay Hotel - RichmondResponded 11 January 2017

Thank you for coming to trip advisor and rating our hotel . I appreciate all your kind words. We want everyone to have that home away from home experience when they stay with us . I hope if you ever come to the Richmond area...More

Reviewed 7 August 2016 via mobile

J.B a awesome house keeper cleaned the room so well and went over and beyond when asked to clean tub! Front desk clerk was Very friendly and professional. I will definitely stay again. Rooms very clean and comfortable.

1  Thank La La M
Response from sesrichmond, General Manager at Suburban Extended Stay Hotel - RichmondResponded 17 August 2016

Thank you so much sfor taking the time to give us a review. I am glad you had a plesant stay. Hope to see you again

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$66 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
Details
Price range
US$66 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (14)
Questions & Answers
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Room Tips
"Consumer beware you get what you pay for!!!"
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"Stay away from this place"
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"The king size bed room with large refrigerator makes for an extremely comfortable stay."
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"Avoid Room 218 it seems to have a bug problem, all other rooms I have stayed last 4 times did not have an..."
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