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Red Roof Inn - Richmond South

392 reviews
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Traveller (32)
Room & Suite (20)
Hotel & Grounds (28)
Overview
  • Excellent35%
  • Very good30%
  • Average17%
  • Poor9%
  • Terrible9%
Travellers talk about
“laminate floors”(8 reviews)
“room was clean”(41 reviews)
“front desk”(59 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (392)Write a Review
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64
38
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All reviewslaminate floorsroom was cleanfront deskpet ownersovernight stopoff the highwaysmall bathroomfrom nyfridge and microwavecoffee makernascar racefirst floorgreat ratebooked this hotelchecking inup to dategreat customer service
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91 - 95 of 384 reviews
Reviewed 11 February 2016

It was my first trip by car to FL and my first ever with cats - three! I spent long hours researching for pet friendly hotel. Red Roof didn't show up on my search at the official pet friendly hotel website. I finally booked a...More

1  Thank 25Sueli
Response from KenVincent, General Manager at Red Roof Inn - Richmond SouthResponded 12 February 2016

Thank you very much for choosing to stay with us. I also want to thank the cats since it sounds like they were ready to get off the road which led you to us. I very much appreciate your comments on our rooms, cleanliness, and...More

Reviewed 10 February 2016 via mobile

We were moving and hit a bad storm. We stayed here and it was a rather uncomfortable stay. The walls are super thin and you can hear everything. And I mean "everything". The room had an odor, and the sheets didn't seem the cleanest. I...More

Thank Doodlebugs2001
Response from KenVincent, General Manager at Red Roof Inn - Richmond SouthResponded 12 February 2016

Thank you for taking the time to post your review after your stay with us. I apologize that you did not have a better experience. Many guests do like the new style floors with less carpet and we appreciate your comments on that. We work...More

Reviewed 29 January 2016 via mobile

I read previous reviews and was a little worried about some of the negative comments but decided to give it a try anyway. I did not come across any of the complaints that others have listed. My room was spacious, clean, and comfortable. Check-in was...More

1  Thank David S
Response from KenVincent, General Manager at Red Roof Inn - Richmond SouthResponded 1 February 2016

Thank you very much for staying with us and taking the time to share your experiences. I very much appreciate your comments on our service, rooms, and property. The staff and I are thankful you gave us a chance and that maybe we have a...More

Reviewed 20 January 2016

VERY inefficient check-in system and a negative employee spoiled this visit. No TV remote in room. Room floor was wood-grained contact paper. When I mentioned the lazy check-in clerk, the morning staff thought it was very funny. I posted my views on the Red Roof...More

Thank Pete L
Response from KenVincent, General Manager at Red Roof Inn - Richmond SouthResponded 22 January 2016

Thank you very much for staying with us and taking the time to share your experiences. I appreciate you sharing your concerns on your survey and again apologize for the stay not being 100%. I will continue to work with my staff as they are...More

Reviewed 17 January 2016

The room was basic but clean and comfortable. I asked for a ground level room because I have a bad knee and would've had difficulty with stairs, especially taking my dogs out. The lady in the office had to do some reshuffling in order to...More

1  Thank Robin Y
Response from KenVincent, General Manager at Red Roof Inn - Richmond SouthResponded 19 January 2016

Thank you very much for staying with us and taking the time to share your experiences. I very much appreciate your comments on our clean and comfortable rooms. We try to provide the best accommodations you can get in economy lodging. I am glad the...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$63 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Richmond
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Richmond
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (20)
Hotel & Grounds (28)
Bathroom (5)
Questions & Answers
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jdechief1995
8 August 2016|
Answer
Response from Jon H | Reviewed this property |
Fifteen to twenty minutes depending on traffic.
0
Votes
jdechief1995
8 August 2016|
Answer
Response from KenVincent | Property representative |
We are about 10-12 miles from the track - on race days that can vary in time depending on when you leave for the track - the later in the day the more traffic
0
Votes
Carol C
18 May 2016|
AnswerShow all 4 answers
Response from 25Sueli | Reviewed this property |
Complementing my previous answer, the hotel phone number is 800-916-4339. (I read some other questions where someone indicated they couldn't find the hotel's phone number...)
0
Votes
Room Tips
"Business King"
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"call the hotel to make your reservation that way you get what you need for you"
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"First floor is easier, if you have a dog. Second floor is quieter."
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"I thought staying in the front over the office was the safest place to be. I didn't have any problems."
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