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Holiday Inn Express Downtown Richmond

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Traveller (40)
Room & Suite (25)
Dining (7)
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Overview
  • Excellent24%
  • Very good41%
  • Average22%
  • Poor7%
  • Terrible6%
Travellers talk about
“pancake machine”(5 reviews)
“front desk”(44 reviews)
“yogurt”(13 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Pets Allowed
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Downtown Richmond
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Offers from Holiday Inn Express Downtown Richmond
Special Offer: Book Direct and Save
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (263)
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Traveller rating
64
98
59
19
14
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LanguageEnglish
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64
98
59
19
14
Show reviews that mention
All reviewspancake machinefront deskyogurtfree breakfastthe financial districtvcu campusthe usual amenitiesroom was cleanhelpful with directionsfan districthot itemshard boiled eggscorner roomupgraded to a suiteshort drivefree shuttlemonument avenue
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1 - 5 of 254 reviews
Reviewed 1 week ago via mobile

My stay was so nice at the Holiday Express. The rooms are nice and comfortable. It was clean and reasonably priced. The staff was accommodating and my son enjoyed the shuttle that takes you to different restaurants within a two mile radius. That’s a great...More

Thank Fatima F
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 6 days ago

Thank you for taking the time to write our hotel a guest review. Your feedback will be shared with our hotel staff so we can continue improving guest experience. We look forward to seeing you again on your next visit. Badal P General Manager

Hotel's Favourite
Reviewed 7 January 2018

Fun downtown hotel. We walked to Monument Avenue, The White House of the Confederacy and Max's on Broad . The hotel staff is great, Dylan helped us set up our stay and both Tammie and Mike were very helpful and friendly to us. The hotel...More

Thank Bob D
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 10 January 2018

Thank you for choosing our hotel for your stay, we hope to see you again soon. Badal P General Manager

Reviewed 1 week ago

Lets start by saying the parking is terrible. It is limited, only has a 6 foot clearance so if you are driving anything other than a small compact car forget the parking, Staff is very friendly. Carpet in room is well past the need of...More

1  Thank ApostleH52
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 1 week ago

Thank you for choosing our hotel for your stay, your feedback will be shared with our staff so we can continue improving guest experience. Badal P General Manager

Reviewed 1 week ago

The hotel presentation is not up to par. The staff looked out of place. The facilities are dirty and not kept. The breakfast was basic. The rooms are decent and the location is great. If you do stay, in Richmond and are on a budget,...More

Thank Drew S
Reviewed 2 weeks ago

Checked in late Friday night. Disappointed that I wasn't told about $12 per night self-parking fee when I reserved room. (You always have to ask about parking fees; they don't want to volunteer this information when you reserve.) 10AM Saturday morning, went to shower, but...More

Thank BEGa18
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 2 weeks ago

Thank you for taking the time to give us a review on your recent stay. I apologize for any inconvenience, we have corrected the issue stated above. Your feedback will be shared with our staff we can continute to improve guest experience. Badal P General...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$150 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$150 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (40)
Room & Suite (25)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
KianGaf
27 April 2017|
AnswerShow all 6 answers
Response from VictoriaD2 | Reviewed this property |
I believe is $ 25.00 the location is good but I flew in and then just took uber back and from the Airport, sorry I not of much help answering your question
1
Vote
Verlai
24 January 2016|
Answer
Response from Mike D | Reviewed this property |
3 minutes or .4 miles.
0
Votes
mizz41
1 June 2015|
Answer
Response from Khristinia C |
How long does it take to get to RIR do you have shuttle service
0
Votes
Room Tips
"My room 514 was quiet"
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"Ask for a corner room!"
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"There is some traffic noise from responding emergency ambulances. The higher up, the less you hear. All rooms..."
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"A room on a higher floor have a nice view of Richmond."
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