We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewspancake machinefront deskyogurtfree breakfastthe financial districtvcu campusthe usual amenitiesroom was cleanhelpful with directionsfan districthot itemshard boiled eggscorner roomupgraded to a suiteshort drivefree shuttlemonument avenue
My stay was so nice at the Holiday Express. The rooms are nice and comfortable. It was clean and reasonably priced. The staff was accommodating and my son enjoyed the shuttle that takes you to different restaurants within a two mile radius. That’s a great...More
Thank Fatima F
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 6 days ago
Thank you for taking the time to write our hotel a guest review. Your feedback will be shared with our hotel staff so we can continue improving guest experience. We look forward to seeing you again on your next visit.
Fun downtown hotel. We walked to Monument Avenue, The White House of the Confederacy and Max's on Broad .
The hotel staff is great, Dylan helped us set up our stay and both Tammie and Mike were very helpful and friendly to us. The hotel...More
Thank Bob D
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 10 January 2018
Thank you for choosing our hotel for your stay, we hope to see you again soon.
Lets start by saying the parking is terrible. It is limited, only has a 6 foot clearance so if you are driving anything other than a small compact car forget the parking, Staff is very friendly. Carpet in room is well past the need of...More
1 Thank ApostleH52
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 1 week ago
Thank you for choosing our hotel for your stay, your feedback will be shared with our staff so we can continue improving guest experience.
The hotel presentation is not up to par. The staff looked out of place. The facilities are dirty and not kept. The breakfast was basic. The rooms are decent and the location is great. If you do stay, in Richmond and are on a budget,...More
Checked in late Friday night. Disappointed that I wasn't told about $12 per night self-parking fee when I reserved room. (You always have to ask about parking fees; they don't want to volunteer this information when you reserve.)
10AM Saturday morning, went to shower, but...More
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded 2 weeks ago
Thank you for taking the time to give us a review on your recent stay. I apologize for any inconvenience, we have corrected the issue stated above. Your feedback will be shared with our staff we can continute to improve guest experience.