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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
You made a point of collecting both my mobile number and my email address upon check in (even though as a Spire Elite member they are on file). But when I left two personal items in the closet upon checkout, you neglected to contact me...More
Thank Zachary W
Management response:Responded 3 weeks ago
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
Very nice room for a good price. Staff responded to email questions. Would be a great place to stay for an extended amount of time since it has a full kitchen and large fridge. Desk space for work. Pet friendly.
Thank Vance N
Management response:Responded 27 March 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Made us give a credit card for a deposit was only supposed to be holding $45but wound up charging my card $260 Manager was not. Was not very nice about it.. explaining that it was a new worker and what could he do... this after...More
Thank Bobbie M
Management response:Responded 9 August 2017
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.
As usual Candlewood is great the only complaint I had was our door was hard to shut and the receptionist never put in our IHG points and acted in a hurry but our room was fantastic and Candlewood always has the best beds
Management response:Responded 2 August 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again.
I stayed there for almost 2 weeks on business. The staff there was excellent to deal with and very friendly. The rooms had some issues so I had to be moved twice before just leaving the property all together to stay at another place as...More
Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites Richmond-SouthResponded 1 August 2017
Hi Valued Guest,
Thank you for taking the time to review your recent stay with us and for staying at our hotel. It is our goal to always exceed our guest’s expectations and I’m very sorry to hear that was not the case with you....More
US$82 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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